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694 Reviews of Germain Honda of Naples - Service Center
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April 24, 2025
I called Germain Honda on Aptil 22 to gey my oil and filter changed and tire rotation as I was offered free maintence for the CRV first the first yeat last July. I talked to a service m,an and told him filter changed and tire rotation as I was offered free maintence for the CRV first the first yeat last July. I talked to a service m,an and told him I ad five thousand five hundred miles on a 2025 Hond was there any problem.They mad the appointment for April23, at one pm. They new my millage. I was sent to the order writter and he looked up on my auto and said the persentage on the oil was to high and they would charge me for the service . In asked when I made the appoint the day before and asked any problem with the time or millage why they did not tell me just i was covered for the servce on a 3025 Honda CRV.. I was asked to return at a later date. Iwould like to know why it was not explained to me what Honda requirements were at the rime I told the service person it was than a year old. I bought the Honda in Massachusetts and was here for the Winter. I drove one hour to Gernain and one hour back and was very ups`et with the wrong treatment. How do you explain it. have a phone number of 603-363-9370. Thanks Qilliam Ball More
by bill;
Employees Worked With
April 23, 2025
The person that took care of my car and me explained everything that would be done and very polite everything that would be done and very polite More
by brauerpat
Employees Worked With
April 23, 2025
Christopher Elan, my Service Advisor, does a great job handling whatever issues I have with my car. I have complete confidence in his advice. handling whatever issues I have with my car. I have complete confidence in his advice. More
by slipway_tinsels_8q
Employees Worked With
Chris Elan
April 22, 2025
Great place,Great people Great service! Great staff,great waiting room & treats & wifi.. Thank you,, Germain Honda of Naples. Great staff,great waiting room & treats & wifi.. Thank you,, Germain Honda of Naples. More
by tgoss47
April 19, 2025
My experience is with the service department as I have never purchased a car dince moving to Naples. never purchased a car dince moving to Naples. More
by Mbail133
Employees Worked With
April 19, 2025
Logan Clark was excellent in our recent service visit. He was professional and enthusiastic when I arrived. He guided me through the process efficiently. He made my visit memorable. I think he is a va He was professional and enthusiastic when I arrived. He guided me through the process efficiently. He made my visit memorable. I think he is a valuable asset to the dealership. More
by fcarlin482
Employees Worked With
Logan Clark
April 18, 2025
The work was good and timely. I was also pleased that I could get in when I needed to. I was also pleased that I could get in when I needed to. More
by Mokane13
