Germain Honda of Naples

Amazing Customer Service For a simplistic, friendly buying experience, Germaine Honda really go all out to help make a deal, excellent sales representatives, make you feel ver For a simplistic, friendly buying experience, Germaine Honda really go all out to help make a deal, excellent sales representatives, make you feel very welcome. More

Poor communication After responding to an email from them about a vehicle I was interested in I was waiting for an answer to questions I had about it and after waiting s After responding to an email from them about a vehicle I was interested in I was waiting for an answer to questions I had about it and after waiting several hours for a return call, was told the vehicle has been sold. More

New Tire Purchase Always feel the customer comes first. Pleasant employees eager to help me with my needs. Bright airy customer waiting area with great snacks and beve Always feel the customer comes first. Pleasant employees eager to help me with my needs. Bright airy customer waiting area with great snacks and beverages while I wait. Russell Sutton, my service representative is very friendly and professional and listens to my needs. I feel comfortable putting my needs in his hands knowing that my needs will be met and I will receive the best products and service. He is also very good at keeping me informed as to the progress that is taking place on my car. More

Buying my 2018 Honda Odyssey I found Mona, my sales person, to be very friendly, informative and accommodating. Everyone there was pleasant to work with and worked quickly to get I found Mona, my sales person, to be very friendly, informative and accommodating. Everyone there was pleasant to work with and worked quickly to get me out of there and driving my new car. I was so happy about my experience at Germain Honda and I will definitely go back again. More

I bought a used car from Germain Honda . Mona Janjic was my client advisor. Mona was very professional. She walked me through the process of buying a car to use while I am in Florida. Mona . Mona Janjic was my client advisor. Mona was very professional. She walked me through the process of buying a car to use while I am in Florida. Mona and I reviewed the inventory and selected a few cars for me to select from. She was excellent while helping me select the best car for my needs. More

Finally! Buying a car is less painful! Mona Janjic is great! Usually, The car buying process is not a pleasant experience(as people refer it to through butcher shop) For this time I totally have a different an Usually, The car buying process is not a pleasant experience(as people refer it to through butcher shop) For this time I totally have a different and much better feeling . All because Mona Janjic! She is sweet patient s and persistence and respectful. Since 11/16/2018 my first visit the car dealer she been email and call me for deals and car info. I haven’t return or replied any of call or email, and she still very sweet and professionally left me voicemail and send me email. I admit her patience and persistence. When I ready to buy my car in last week of December. I have reach out to her. She have the car and everything ready for me when I come in . Only the less than two hours to complete the car buying process. Much better experience! Thank you Mana! Car dealers need few more Sales rep. Like you! Wish you the best for 2019 and onwards! More

Highly Recommend! I have been having my vehicles serviced with Germain Honda for the last 14 years. Through the years I like having the same service advisor that knows I have been having my vehicles serviced with Germain Honda for the last 14 years. Through the years I like having the same service advisor that knows you and listens to what your concerns are. After George who left a few years ago I have had several of the advisors but I never felt I had that kind of service. When I took my daughters vehicle in right after Christmas, I had Aamir Khan and right from the start, I knew this was going to be a great fit. Aamir is very knowledgeable, has a great personality, v and is willing to listen to what your concerns are and explain what needs to be done. He went above and beyond the service I could have ever expected. I also would like to address the woman who check the customers out they are very nice and helpful. More

Great buying experience! Mona was very professional, friendly and courteous. She is extremely knowledgeable with the product! We would definitely recommend her as well as Ge Mona was very professional, friendly and courteous. She is extremely knowledgeable with the product! We would definitely recommend her as well as Germain Honda.Great buying experience! More

Highly recommend! Took our 2018 CR-V in for the 20,000 mile service. All it needed was a oil change and tire rotation. Aamir took great case of me. Their full synthetic Took our 2018 CR-V in for the 20,000 mile service. All it needed was a oil change and tire rotation. Aamir took great case of me. Their full synthetic oil change was $55 less than Jiffy Lube! Comfortable lounge, great amenities, Highly recommend! More

Very good experience The people were easy to talk to and very friendly. My experience was really good, I would definetly recommend to my friends to buy a new car. The people were easy to talk to and very friendly. My experience was really good, I would definetly recommend to my friends to buy a new car. More