Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Love the pricing! No fighting about whether to get the add on or not. Great selection of vehicles! No fighting about whether to get the add on or not. Great selection of vehicles! More
The rating is for the service side only. Brandon Bates. My service advised, excelled at keeping me up to date on the progress of my service. Brandon Bates. My service advised, excelled at keeping me up to date on the progress of my service. More
I was vacationing in Naples when the service light came on. Called and Pap Bruce at the dealership said it would be best to get the service done in FL rather than trying to drive to NY and get it done upon on. Called and Pap Bruce at the dealership said it would be best to get the service done in FL rather than trying to drive to NY and get it done upon my return. They were quick, professional, communicative and the waiting room was very clean. Not to mention the crazy good coffee, lattes and snacks. To top it off Pap gave me a complimentary car wash coupon. Definitely a great experience. Thanks! More
I brought my car in for an oil change. The attendant Louis said he would be right back. I sat in the car for 10 minutes with no Louis. I got out of the car and there he was talking to f The attendant Louis said he would be right back. I sat in the car for 10 minutes with no Louis. I got out of the car and there he was talking to fellow workers. After a few minutes he went right by me, I asked him when he was going to take care of me and he just kept walking. An attendant at the car behind me asked if I needed help. He did help me. I've never had this experience before and hope to never again.,! More
Josue Quintanilla went above and beyond and took action. To start out he just double checked when I went to get touch up paint while getting an oil change and saw the parts person put in wrong part number s To start out he just double checked when I went to get touch up paint while getting an oil change and saw the parts person put in wrong part number saving me 50 bucks. He explained how to apply touch up paint. He also took pics and discussed with appropriate people on another issue I brought up to him More
Ozzy Salazar was very helpful and fun to work with. He helped me with everything from cleaning out my trade-in to calling my insurance to add the new car. He helped me with everything from cleaning out my trade-in to calling my insurance to add the new car. More
Bruce Pap, my service advisor at Germain Honda in Naples, Florida excelled in making me feel very good about the service I was about to receive. He answered all my concerns regarding my Honda CRV and arrange Florida excelled in making me feel very good about the service I was about to receive. He answered all my concerns regarding my Honda CRV and arranged a courtesy automobile for my use. He personally went out of his way to stay in touch with me during the repairs. As this was my first experience with an automobile service in Florida, I certainly will call upon Germain Honda for any other concerns regarding my automobile. Bruce Pap is most certainly a warranted asset and ambassador to Germain Honda. More
David Doden was excellent and customer friendly. Really knows his stuff!!!! David is a very caring and capable guy Really knows his stuff!!!! David is a very caring and capable guy More
Josue was kind, informative, explained the service and was available for questions. The dealership schedules too many appointments so our 1:30 pm appointment did Not conclude until nearly 4 pm. This was f was available for questions. The dealership schedules too many appointments so our 1:30 pm appointment did Not conclude until nearly 4 pm. This was for B1 service which is primarily an oil change. We did not even do tire rotation. All said for this length of time the expense did not feel worth the use of Germain Honda, even though Josue did a good job. More