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Germain Honda of Naples

Naples, FL

4.9
1,806 Reviews
THE RIGHT CAR AT THE RIGHT PRICE Germain Motor Company has been in business for over 70 years. Germain Honda of Naples is Florida’s Premier Honda Dealership offering both New and Certified Pre-Owned Honda vehicles. Our friendly, knowledgeable client advisors will help you find just the right vehicle that fits your needs and budget. We understand you have many options when considering where to purchase a new or used car, so at Germain Honda of Naples our goal is to make your experience as easy and convenient as possible. We have one of the largest selections of new Honda automobiles in Southwest Florida. All New Germain Honda's include Free Oil changes for 1 year*, and are backed by our Low Price Guarantee and Exclusive Nationwide Lifetime Warranty at No Additional Charge! As a Germain dealership we pride ourselves on not only earning your business today, we look forward to assisting you with all of your future driving needs. We have become the premier Certified Pre-Owned and Pre-Owned sales leader by offering the best selection of some of the cleanest, best equipped low mileage Naples, Florida vehicles at extremely aggressive market driven pricing. Our internet prices have been competitively set after a thorough market analysis. For people looking to buy a car, this means an amiable, pressure-free environment. We make buying or leasing your next vehicle convenient, stress free and fun!
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3295 Pine Ridge Road

Naples, FL

34109

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Showing 1,806 reviews

February 22, 2024

Love the pricing! No fighting about whether to get the add on or not. Great selection of vehicles! More

by fercon711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Giraldo
Feb 23, 2024 -

Germain Honda of Naples responded

We truly value your business and thank you for choosing Germain Honda of Naples for your automotive service needs. Enjoy the road in your pre-owned Honda. Best Regards, James Koser General Manager

February 22, 2024

The rating is for the service side only. Brandon Bates. My service advised, excelled at keeping me up to date on the progress of my service. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Feb 22, 2024 -

Germain Honda of Naples responded

We are happy to know that Chris took great care of you during your recent service visit. Best Regards, James Koser General Manager

February 22, 2024

I was vacationing in Naples when the service light came on. Called and Pap Bruce at the dealership said it would be best to get the service done in FL rather than trying to drive to NY and get it done upon More

by Tom A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pap Bruce
Feb 22, 2024 -

Germain Honda of Naples responded

Thank you for taking the time to share your experience with Pap and our team here at Germain Honda of Naples. We were happy to assist in completing this service for you to know that your travels home would be uneventful. Best Regards, James Koser General Manager

February 22, 2024

I brought my car in for an oil change. The attendant Louis said he would be right back. I sat in the car for 10 minutes with no Louis. I got out of the car and there he was talking to f More

by toniallia7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Doden
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Pitts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
Apr 04, 2024 -

Germain Honda of Naples responded

We are sorry to learn of your dissatisfaction with your recent experience. Our service manager, John Pitts would appreciate the opportunity to speak with you regarding your visit. Please give John a call at (239)-687-1836 so he may discuss your concerns with you. Best Regards, James Koser General Manager

February 22, 2024

Josue Quintanilla went above and beyond and took action. To start out he just double checked when I went to get touch up paint while getting an oil change and saw the parts person put in wrong part number s More

by Kmg4611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Feb 23, 2024 -

Germain Honda of Naples responded

We thank you for taking the time to highlight Josue and his dedication to customer satisfaction. We know he will be honored to learn of your kind words. Best Regards, James Koser General Manager

February 21, 2024

Ozzy Salazar was very helpful and fun to work with. He helped me with everything from cleaning out my trade-in to calling my insurance to add the new car. More

by marilyn61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mona Janjic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy, Salazar
Feb 22, 2024 -

Germain Honda of Naples responded

Congratulations on your new Honda. Our team works hard to ensure a positive experience at every touchpoint. Thank you for sharing yours. Best Regards, James Koser General Manager

February 20, 2024

Bruce Pap, my service advisor at Germain Honda in Naples, Florida excelled in making me feel very good about the service I was about to receive. He answered all my concerns regarding my Honda CRV and arrange More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Pap
Feb 21, 2024 -

Germain Honda of Naples responded

We are pleased to know Bruce took great care of you during your recent visit. He is committed to customer satisfaction and we are happy to know it was reflected in your recent service visit. Our team welcomes you to the Germain family of dealerships and we do hope this is the beginning of a long and lasting relationship. Best Regards, James Koser General Manager

February 16, 2024

Clean, and courtesy. People with a good knowledge of Honda service and parts. Nice waiting lounge More

by eghernandez52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Lee, Claude Babineau
Feb 16, 2024 -

Germain Honda of Naples responded

We are pleased to know you enjoyed your service experience with us. Our team looks forward to seeing you on your next visit. Best Regards, James Koser General Manager

February 15, 2024

David Doden was excellent and customer friendly. Really knows his stuff!!!! David is a very caring and capable guy More

by baranellok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Germain Honda of Naples responded

We too think David is awesome and we are lucky to have him on our team of professionals. See you next time. Best Regards, James Koser General Manager

February 15, 2024

Josue was kind, informative, explained the service and was available for questions. The dealership schedules too many appointments so our 1:30 pm appointment did Not conclude until nearly 4 pm. This was f More

by Lhandlm
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Josue Quintanilla
Mar 14, 2024 -

Germain Honda of Naples responded

We appreciate your business and feedback. We certainly apologize for your wait and look forward to the opportunity to improve upon your level of service. The Honda B1 service includes an oil change, vehicle inspection, as well as a tire rotation. Here at Germain Honda of Naples we also provide a complimentary car wash and shuttle rides for our valued guests. If you would like to discuss your visit further, please feel free to contact our service director, John Pitts at (239)-687-1836. We would love to continue to be your supplier of all things automotive for years to come. Best Regards, James Koser General Manager

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