Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Eliosnel Almeida was my auto salesperson. He was extremely courteous, knowledgeable and immediately led me to the car I was looking for and eventually bought. He went out with me for a test He was extremely courteous, knowledgeable and immediately led me to the car I was looking for and eventually bought. He went out with me for a test drive and showed me all the bells and whistles the car had. I was impressed. I came back the next day with a few more questions and while Eliosnel was not present 2 other salespeople went out of their way to explain other facets of the car I wasn't familiar with. Coincidentally, both were name Luis or Lewis. No one at any time put added pressure on me to purchase, which put me more at ease and relaxed and able to make an intelligent decision. More
Albert Checo was Absolutely AMAZING ! !! He understood my problem & arranged for it to be fixed in a Very Timely way. He also arranged for me to have a loaner car so I did not have to wai !! He understood my problem & arranged for it to be fixed in a Very Timely way. He also arranged for me to have a loaner car so I did not have to wait at the dealership. He then called me to let me know that my car was ready to be picked up. More
Made an appointment for express oil service. When I got there at the required time I was told that there was a 2 hr wait. This is not express.The porter that greeted me was not friendly at all. When I got there at the required time I was told that there was a 2 hr wait. This is not express.The porter that greeted me was not friendly at all. Came in and just asked if I had appointment said follow me and pointed to t h e floor and said "Wait here until I get back". After waiting a few minutes Jim Walgreen asked if he could help. He was very professional and got me started on getting my oil changed. The greeting by the porter was the worst. More
Sebastian has excellent customer service. Was available for me at all times. Helped explain all issues needed for repairs. Highly recommended!! Was available for me at all times. Helped explain all issues needed for repairs. Highly recommended!! More
Germain Honda of Naples had an impressive facility with efficient and courteous front staff. Its waiting area was well stocked with snacks and beverages. My husband enjoyed the snacks in a comfortable chai efficient and courteous front staff. Its waiting area was well stocked with snacks and beverages. My husband enjoyed the snacks in a comfortable chair while I was checking the car. More
I’m really appreciate to Germain Honda for the excellent service and kindness with the client especially to Albert Checo amazing Honda representative gold star for Albert Checo service and kindness with the client especially to Albert Checo amazing Honda representative gold star for Albert Checo More
This was my second encounter with Jim Walgreen. I found him to be very helpful concerning the care of my CR-V. He informed me of current and future maintenance needs. He maintained a pleasant attit I found him to be very helpful concerning the care of my CR-V. He informed me of current and future maintenance needs. He maintained a pleasant attitude that is so crucial in this day and age when people can be rather irritating to their consumers. More
Osvaldo Salazar was amazing and went straight to the point on selling the car, He was very understanding of my situation and gave us lots advice didn't pressure us to saying yes instantly. point on selling the car, He was very understanding of my situation and gave us lots advice didn't pressure us to saying yes instantly. More
This is my second car from Germain Honda of Naples, and the second time working with Trent Dixon. I could not be more pleased with the service and courtesy I received. the second time working with Trent Dixon. I could not be more pleased with the service and courtesy I received. More