Germain Honda of Naples

This dealership was great to work with. Andrew, our saleman, was AWESOME!!!!!!!!!! He was polite, out going, and not just there to make a sale. He wanted to help us out. VERY TRUSTING which can be r saleman, was AWESOME!!!!!!!!!! He was polite, out going, and not just there to make a sale. He wanted to help us out. VERY TRUSTING which can be rare with some car salesmen. We will always use him in the future and recommend his to everybody wanting to buy a car. Thanks again Andrew! OUTSTANDING service with a smile! More

I leased a 2010 Honda Accord with all the amenities from Dan Beveridge. He was very knowledgable, courteous, and patient ( I didn't have the best credit score). Dan made the deal happen and I couldn't be m Dan Beveridge. He was very knowledgable, courteous, and patient ( I didn't have the best credit score). Dan made the deal happen and I couldn't be more pleased. I would recommend Germain and particularly Dan to anyone I know. More

Two Thumbs Up: From the moment I walked in, all of my questions were answered with ease. They put me in a new Honda for a good price quickly and efficiently. The dealer who worked with me, Dan Beveridg questions were answered with ease. They put me in a new Honda for a good price quickly and efficiently. The dealer who worked with me, Dan Beveridge, could not have been more profesional or propitious. More

USAA has a autodealer relationship that routed me to Germain Honda for the Honda Odyssey I was looking for (Price and equipment). I met up with an outstanding Sales rep (Drew Peppe) who worked with me Germain Honda for the Honda Odyssey I was looking for (Price and equipment). I met up with an outstanding Sales rep (Drew Peppe) who worked with me to find the right Odyssey. Drew took all my questions and got me answers which closed the deal. My only disappointment was the misinformation from the F&I group on what was needed to get the title in both my wifes and and mine. It was a simple matter but with hundreds of deals done by Germain, I would expect this process to be consistent. I run my own National Independent Sales Organization, RBCobra Partnerships, LLC www.rbcobrapartnerships.com ,and sell to Auto Dealerships to Manufacturing companies with cost saving programs and revenue generation products. Germain is a top notch organization based on my experience. Thank you Germain Honda and Drew Peppe. Nice Job Raymond Bernard 440-878-0771 Office 216-470-1908 Mobile More

Tony is one of the best service advisors I have worked with in the last thirty years. He is always professional, ensures that time of appointment is met and always provides updates on the progress of the with in the last thirty years. He is always professional, ensures that time of appointment is met and always provides updates on the progress of the service. He ensures that all minor issues are taken care of without any detailed discussions. More

We consider ourselves very fortunate to have worked with a team of persons who are clearly dedicated to get getting the job done right! We definitely appreciate their outstanding professionalism and efforts a team of persons who are clearly dedicated to get getting the job done right! We definitely appreciate their outstanding professionalism and efforts. As a result, we are pleased to rate the experience as "great" in all categories. More

Very satisfied with the salesman and his knowledge of Honda. All went well the delivery and service provided. Germain Honda is a very good dealership and I will continue to support them. The Honda Civic Honda. All went well the delivery and service provided. Germain Honda is a very good dealership and I will continue to support them. The Honda Civic is a great auto for my needs and I replaced a 2007 Honda Civic with this purchase. Jim Philbrick More

I live in Tampa, but had car trouble outside of the Naples area when driving back from Miami. Tony did a great job of helping me out with the problem, one that my home dealership couldn't seem to figur Naples area when driving back from Miami. Tony did a great job of helping me out with the problem, one that my home dealership couldn't seem to figure out. I was very impressed with the lengths that Tony and his service team went to make sure the problem was solved thoroughly this time, something I can't say for my dealership at home. The attention to detail demonstrated is very impressive. I feel very confident that Germain Honda actually solved the problem with my vehicle, while my home dealership just put a "band-aid" on the situation. Germain also was very generous in providing me a loaner car, knowing I would be driving it all the way back home to Tampa. The courtesy and professionalism shown by Tony and Germain Honda should stand as an example of how all service departments should approach customer service. More

9/3/10 Contacted dealer by internet 9/4/10 Teri 9/3/10 Contacted dealer by internet 9/4/10 Teri responded by e-mail 9/4/10 Called Teri to see if she worked Labor Day. She said YES. 9/6/10 Da 9/3/10 Contacted dealer by internet 9/4/10 Teri responded by e-mail 9/4/10 Called Teri to see if she worked Labor Day. She said YES. 9/6/10 Dalled Teri to set up appointment, but she called in sick. 9/6/10 Anthony identified himself to me as her associate and I could see him 9/6/10 Arrived at dealership, Anthony away to rest room - didn't come back -so- 9/6/10 Mario took me over to the new car sales room and introduced me to Neil, one of the new car managers. 9/6/10 Neil took me to Dan, a sales person. 9/6/10 Dan and I negotiated, then Dan brought Steve another new car manager over to see me. 9/6/10 Steve tried to sell me the Germain comfort package starting at $1700, then reduced to $1000, then said could I help him out for $300.00. He gave me a quote that was unrealistically LOW. I told him I wanted 24 hours to think it over. 9/6/10 My son said DAD did you get the price for a 4WD. 9/6/10 I called Dan and asked if the price was for a 4WD and the response was NO. I THINK THIS WAS MY ERROR BECAUSE I DO NOT RECALL SPECIFICALLY SAYING 4WD. Dan said he would call me back with the price. 9/7/10 I called Dan for a price, but Dan had gone to New Jersey on vacation. So Teri picks up again. 9/7/10 Teri says she will get me a price. Always I am told that the unit has to be on site with the paperwork so the quote can be made. No call back from Teri. 9/7/10 Neil calls me and recognizes that this file is in shambles and takes over. I repeat just what I wanted. 9/7/10 Neil calls me later in the day and tells me that I will have the information the following morning by 10AM. 9/8/10 NO FURTHER COMMUNICATION FROM GERMAIN HONDA 9/9/10 NO FURTHER COMMUNICATION FROM GERMAIN HONDA AT 1010AM. I have contacted two other dealerships and was given a quote in less than 10 minutes. More

Second civic.Dewayne in service is a credit to the Second civic.Dewayne in service is a credit to the dealership and my sales person(Seref) is a true prof. salesperson.Great experience.I was in the ca Second civic.Dewayne in service is a credit to the dealership and my sales person(Seref) is a true prof. salesperson.Great experience.I was in the car business for 35 years but when I retired the one thing I dreaded having to do was buying a car because what is normally required to have to go throught to buy one.The whole deal was done over the phone and handled with a minimun amount of stress.THANK YOU! More