Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This agent worked tirelessly to acquaint us with all the options open to us in acquiring a new Honda. Once a decision was made the agent was efficient in getting the paper work together and the deal done. options open to us in acquiring a new Honda. Once a decision was made the agent was efficient in getting the paper work together and the deal done. We would be happy to work with her again. The deal we made was complex and she never showed any frustration but worked hard to keep the process moving More
Without question the most pleasant car purchasing experience my wife and I ever had. Throughout the entire process a very friendly atmosphere prevailed. There was no pressure or contentious haggelin experience my wife and I ever had. Throughout the entire process a very friendly atmosphere prevailed. There was no pressure or contentious haggeling, which was a welcomed relief. Our sales agent,Dalia, skillfully guided us as we proceded from a thorough demonstration of all aspects of the vehicle to the sdubsequent discussions on price and options. We considered her as a close friend who was there to assure that our best interests were satisfied. The final price we quickly agreed upon was consistent with pricing data, available on the internet, which we used to formulate our price objective. Our departure from the dealership best evidenced the nature of our visit with Germain. We left with a hug from Dalia, as we would after visiting a family member or close friend, with a promise to return soon. More
On our first visit to the dealership the staff was very professional and friendly, and best of all this dealership is a "NO PRESSURE" dealership. Most of our contact was with Steve Morales and Neil but ev professional and friendly, and best of all this dealership is a "NO PRESSURE" dealership. Most of our contact was with Steve Morales and Neil but everyone in the dealership was very friendly and helpful. The car we purchased is for our daughter and the sales staff was very patient with her as she made two to three trips there to decide which car she wanted. Once she decided on the car and the "color" they had the car there for her inspection with in 24 hours. All the questions and concerns she had was addressed immediately and she was treated as an adult, which made her first "new" car purchase a pleasant one. We would recommend this dealership to anyone wanting to purchase a new or used car and I am quite sure whichever salesman/saleswoman you have contact with you be treated well. Thank you Steve, Neil, Migel and all the other staff who were very patient helped our daughter, You are the best. Merry Christmas The Naftal's More
I WISH EVERY CAR DEALER HAD A PERSON LIKE HIM, NICE FRIENDY AND THE MOST IMPORTANT WITH A LOT OF PATIENCE. IN MY NEXT PURCHASE THIS WILL BE MY FIRST OPTION BECAUSE MR.DENIZERI HE HAS BECOME A FRIEND FRIENDY AND THE MOST IMPORTANT WITH A LOT OF PATIENCE. IN MY NEXT PURCHASE THIS WILL BE MY FIRST OPTION BECAUSE MR.DENIZERI HE HAS BECOME A FRIEND SO GLAD WE MET HIM, WE DID NOT VISIT ANY OTHER DEALER JUST BECAUSE WE FELT HE WAS TELLING THE TRUTH FROM THE BEGINING. More
I was misled as to the price and the options. A $700 dealer fee was added to the price at the last minute. They actually removed items from the car whcih were supposed to be included. I feel that I wa dealer fee was added to the price at the last minute. They actually removed items from the car whcih were supposed to be included. I feel that I was not treated fairly. If the price is quoted, it should be the price paid. Their methods of adding unnecessary fees is extremely misleading. I will not return. More
Came in a couple of weeks ago and spotted a CPO Honda Odyssey. Met Dahlia Epstein. She kept in touch with me and offered several options to try to over come my busy schedule that kept me from coming in Odyssey. Met Dahlia Epstein. She kept in touch with me and offered several options to try to over come my busy schedule that kept me from coming in to make an offer on the vehicle. Finally was able to come back to the dealer today. "My" van was still on site so I began the negotiation process. Was able to agree on a price and had a good experience with the finance manager, the business manager, and the detailing department. Dahlia is very knowledgeable about all the Honda vehicles. She is very patient and went out of her way to answer all of my questions. And, despite the freezing weather, she sat in the van with me to make sure I understood all the bells and whistles I had just purchased. It was a true pleasure working with her and I drove with a good feeling knowing that I will be able to call on her if I have any questions or need any help in the future. More
Sales man really knows his stuff. Treated us very well and answered all our questions making it a pleasant transaction. Returning our old lease was also made very easy for us and that we were very happy and answered all our questions making it a pleasant transaction. Returning our old lease was also made very easy for us and that we were very happy with. The sales manager Steven Morales was also very helpful. More
I purchased a 2010 Honda Fit from Germain Honda in Naples,Florida. Seref Denizer was my NO pressure sales person who made me feel very confidant buying my new Fit. I would recommend Seref to anyone wh Naples,Florida. Seref Denizer was my NO pressure sales person who made me feel very confidant buying my new Fit. I would recommend Seref to anyone who is going to buy a car at Germain Honda in Naples,FL. More
I went to trade in my Lexus and came out with a beautiful new CRV. The staff was wonderful to work with and helped to try to get me the best possible deal. Jovanny was beyond helpful with finding the car tha new CRV. The staff was wonderful to work with and helped to try to get me the best possible deal. Jovanny was beyond helpful with finding the car that worked best for me, as well as the best financing. I would ABSOLUTELY recommend the dealership!!! :) More
I was impressed by the friendly reception, the relatively unpressured sales tactics and the overall professionalism. I particularly enjoyed working with Dalia and found her to be well informed and receptive unpressured sales tactics and the overall professionalism. I particularly enjoyed working with Dalia and found her to be well informed and receptive to my needs and questions. Neil and Mike were also very easy to deal with. I rate this experience very high, specially in comparison with an rather poor experience that I had with this dealership in December 2009. More