Germain Honda of Naples

Was so pleased to be reaquainted with Serif again. We have had the pleasure of doing business with him over the course of buying a few cars (Eclipse, Tiburion). We are so happy to be driving a Honda now have had the pleasure of doing business with him over the course of buying a few cars (Eclipse, Tiburion). We are so happy to be driving a Honda now and look forward to our next acquisition with him. More

Drew Peppe was the best car dealer we have met. He was friendly, knowledgeable, helpful, and great to work with. My wife and I had a lot of questions and he answered every one of them in an outstanding ma friendly, knowledgeable, helpful, and great to work with. My wife and I had a lot of questions and he answered every one of them in an outstanding manner. We went through all of the various models and options, went out to the lot and looked over the different models, discussed many of the options and colors and made a selection. The car was ready when promised and Drew took the time to set up several of the audio and navagation settings before we arrived. Then he gave us an orientation on the new car and we were ready to go. I highly recommend anyone interested in buying a Honda to contact Drew Peppe at Germain Honda, Naples, Florida. Jim & Leah Amato More

Dalia is a wonderful saleslady. She is exceptionally warm and welcoming. She is also knowledgeable about the cars we were interested in. She explained features carefully and thoroughly. She encouraged us to and welcoming. She is also knowledgeable about the cars we were interested in. She explained features carefully and thoroughly. She encouraged us to test drive the ones we were serious about. She gave us time to think thru the choices and options: new vs. certified used, buying vs. leasing, etc. We look forward to enjoy the 2008 Odyssey we bought thru her. We further know that she will happily facilitate any further services as needed from the dealership. We recommend her highly and recommend the dealership as well. More

My original contact was with Bob Edwards, then Neal Wolf.The Gentleman who handled the purchase details was Dan Beveridge. All 3 of these Gentlemen made our transaction as pleasant as one could want. Wolf.The Gentleman who handled the purchase details was Dan Beveridge. All 3 of these Gentlemen made our transaction as pleasant as one could want. My wife & I have been buying Hondas since 1978 & this is our 15th purchase. I would have to say buying this one was a nice experience & we fully intend to return.They really set the standards for excellent customer relations & service More

Just bought a new Honda Fit from Germain Honda in Naples, FL. It was my first new car. I was nervous and dreading the process of buying a new car. But I had a GREAT experience. Rafael and the rest of the FL. It was my first new car. I was nervous and dreading the process of buying a new car. But I had a GREAT experience. Rafael and the rest of the staff were knowledgeable, helpful, and best of all, used a "no pressure" sales approach. We went on a lengthy test drive that included highway driving. They gave me a good price from the start and fair value for my trade in. When I told them I wanted to test drive a few other cars at other dealers, they didn't hassle me about leaving and said the prices they had quoted me would be waiting for me if I came back. I was back a few hours later to buy my car. Germain Honda sells cars the way it should be done--professionally, without the high pressure tactics or sleaziness that you find at some other places. More

located Odyssey Touring on the internet. Called the dealer and negotiated a satisfactory deal on the phone. drove 100 plus miles the next day for delivery. Very satisfied with all phases of transacti dealer and negotiated a satisfactory deal on the phone. drove 100 plus miles the next day for delivery. Very satisfied with all phases of transaction. met several men in the sales dept. who were all very polite and knowledgible. The only suprise was a charge of $699.50 for "documtstion fee" which was not mentioned by any one till we were sitting down with the finance mgr. This was a bit upsetting to learn of this charge that late in the buying process. More

We originally visited the Ft Myers Honda store, but the experience was so poor, we left, and drove to Naples. We were amazed when we walked in to the Germain Honda store in Naples how completely different experience was so poor, we left, and drove to Naples. We were amazed when we walked in to the Germain Honda store in Naples how completely different our experience was from the very moment we opened the door to the showroom. From that moment forward we were treated with respect, courtesy, and outstanding customer care. We felt completely at ease as we moved through the sometimes tedious process of leasing a new vehicle. We were given details as to what was going on during every step of the transaction. We met everyone from the parts department and service to the new car manager, general manager, finance manager, as well as our very friendly, knowledgeable and thorough sales person. I would definitely recommend this dealership to anyone looking for vehicle, and we will definitely work with our sales person again, Dalia Levine-Epstein. More

Brad was on his 2nd week of sales at Germain Honda. He was very nice and accomodating, and also very honest about the fact that he was new and may not know the answer to every question (though he did know was very nice and accomodating, and also very honest about the fact that he was new and may not know the answer to every question (though he did know the answers to most). Brad took us for a test drive while Neil looked at our trade-in to save time which we really appreciated, as we waited 40 minutes at a different dealership while they evaluated our trade. As for price, I feel if we had "haggled" a little more we may have walked out with a better deal since we purchased a 2010. However we felt the price was very fair and an effort was made to stay within our price range. While we waited for all the paperwork, we actually enjoyed our experience talking with several different people at the dealership. We were between two cars (at two dealerships) which were almost identical in meeting our expectations, and the service at Germain Honda really pushed them over the top to make the sale. More

Visited dealership to purchase part and have service install part on my Odyssey for me. Dewayne worked with me to schedule the service appointment and order the part for Sat his day off, talk with Tony install part on my Odyssey for me. Dewayne worked with me to schedule the service appointment and order the part for Sat his day off, talk with Tony and me to go over scheduling what the cost of thr repair would be, and advise Tony that I would be in for appointment. When I came in Saturday, part was there, Tony was ready, car was taken into service on time, I was advised of what was going on while waiting. As car was progressing so quickly, I also asked Tony to do the LOF special which I had a mailer from the dealership, and was still was out in less than 2 hours. I even found out 2 days later they fixed the spoiler that had dropped down from running over parking stops that have rebar sticking out of the tops here in naples for me. Great leadership in service department, customer care oriented. More

Dan Beveridge was very knowledgeable & patient, answering all of our questions & more. He even accompanied us in the 2011 Honda V6 Accord back to our house to make sure that it would fit inhto our garage! all of our questions & more. He even accompanied us in the 2011 Honda V6 Accord back to our house to make sure that it would fit inhto our garage! He also introduced us to everyone involved in the sale & has called us numerous times to find out how we like our new car & to see if we have anhy questions. I feel that he has become a part of our family. We are very happy with our choice of a 2011 Honda. More