Germain Honda of Naples

Normal Maintenance The service at this facility was and always has been the best i have experienced in a car dealership. On this particular visit Elizabeth Mathwig stepp The service at this facility was and always has been the best i have experienced in a car dealership. On this particular visit Elizabeth Mathwig stepped above and beyond expected customer service and deserves recognition. The time estimated was exact and the feel of the car after the care, showed improvement. Thank You Germain Honda for your above average customer service for several years in this very hard to find customer service world. Thank You again and again and one more thanks to Liz M. More

Impeccable friendly service Robert made my wife and myself so welcome from the very start and was most attentive. The things I liked the most was the way he asked me what I knew Robert made my wife and myself so welcome from the very start and was most attentive. The things I liked the most was the way he asked me what I knew about the car and my needs then he listened, to many people in sales these days don't listen they just rattle off loads of random facts hoping they might hit the mark. I had already done a lot of home work on the car so he just filled in the gaps with what I wanted to know, which he did so well. Secondly I liked the way your prices corresponded to what was advertised and what was said during the transaction, making a deal straightforward. Especially giving me an out the door price, which I normally have to ask for with prior dealerships as some prefer the smoke and mirrors routine. It was also a pleasure to meet the rest of the team who also welcomed us and made it easy to complete the sale. I wont hesitate to use you in the future and will recommended to my family and friends, as I am sure they would receive your impeccable service too. More

Worth the drive Not many dealers had the hybrid we wanted, but we are glad Honda of Naples was one of them. They responded quickly to Email or calls and worked out th Not many dealers had the hybrid we wanted, but we are glad Honda of Naples was one of them. They responded quickly to Email or calls and worked out the deal for me over several phone calls. They worked hard to prep the car and the paperwork in advance and seemed genuinely eager to please. Back in 2003 when we bought our first Accord, the dealership closest to us was a real disappointment. We bought elsewhere when the sales manager had the worst attitude I've experienced at a dealership. Germain Honda of Naples was nothing like that. For us, the trip to Naples was well worth it. More

WOW!!!!!!!! My mother was looking to replace her 2000 Honda Accord and we went in to Germain to test drive a new Accord. We were assigned to John McDonnell and l My mother was looking to replace her 2000 Honda Accord and we went in to Germain to test drive a new Accord. We were assigned to John McDonnell and let me tell you this. This is a man that I would deal with over and over again. John has a nice, easy going way about himself and he makes you feel like you are one of his family. We had a couple of phone calls back and forth and John made it happen. If you are in the market for a new or used Honda, go see John McDonnell at Germain Honda. You will not be sorry. Sincerely, Glenn O'Donnell More

Service Advisor Lee Glesmer Lee Glesmer, my service advisor, was outstanding. He gave 110% to a situation that was complex. The repair was warrantied by my insurance company. He Lee Glesmer, my service advisor, was outstanding. He gave 110% to a situation that was complex. The repair was warrantied by my insurance company. He had to negotiate with them to get the maximum coverage that was required for this repair. He also arranged for the insurance company to pay for a rental car. I appreciate all of his efforts on my behalf. More

Friendly-Efficient-Thorough :) Gloria and Ben were both a pleasure to work with; very happy, encouraging, and considerate people. They listened to what I wanted and made it happen t Gloria and Ben were both a pleasure to work with; very happy, encouraging, and considerate people. They listened to what I wanted and made it happen the best they could. Made the process of deciding to lease a new Honda CRV enjoyable and exciting! Jesse was great as well. I wasn't working directly with him at first but he treated me with the same level of hospitality. He also took me through all the new gadgets and features of my new CRV; very knowledgeable guy! Great experience overall! More

New CRV buying experience My brother and I went to this dealership to look at a new Honda. John McDonnell was a very respectful, no pressure kind of man. He showed us the CRV My brother and I went to this dealership to look at a new Honda. John McDonnell was a very respectful, no pressure kind of man. He showed us the CRV that we were interested in and took the time to show us all the little details. He explained all the different option packages and did not get frustrated when we asked him several questions. We each bought a CRV. More

Great experience purchasing our daughters first car!! Dave and the team at Honda Naples did a fantastic job helping us select the perfect car for our 16 year old daughter. Dave was knowledgeable, passion Dave and the team at Honda Naples did a fantastic job helping us select the perfect car for our 16 year old daughter. Dave was knowledgeable, passionate, and asked all the right questions. He was able to steer us towards the perfect, safe and cool looking car. The team at Honda is both attentive and very willing to show how passionate they are about the cars they sell. We had shopped at both Jeep and Mazda before coming to Honda. To say we did not have a good experience at either dealership would be an understatement. Keep up the good work Dave, Mike and the team at Honda Naples! More

Thank You John & Ben Great experience today at Naples Honda. Salesman John took his time to show us every detail of the Honda CRV. It was important to him that we did no Great experience today at Naples Honda. Salesman John took his time to show us every detail of the Honda CRV. It was important to him that we did not leave without purchasing. He tried his best to give us the best deal and then brought Manager Ben over to assist in getting us the fairest price possible. Ben was very personable and made us very comfortable with all of the negotiations. I highly recommend Germain Honda. More

Awesome. Very suprise with my experience here.Nothing you would expect from a car dealership.He was kind,honest,and most important patient with us.He took his Very suprise with my experience here.Nothing you would expect from a car dealership.He was kind,honest,and most important patient with us.He took his time,explained everything.Very warm,and friendly environment to say the least. More