Germain Honda of Naples

Excellent Auto Buying Experience I'm writing to express my gratitude for the excellent auto buying experience at Germain Honda of Naples. Everyone I met was friendly, professional and I'm writing to express my gratitude for the excellent auto buying experience at Germain Honda of Naples. Everyone I met was friendly, professional and helpful. I especially would like to recognize my sales representative, TR Smith, for finding the right vehicle that fit my needs. He was informative, supportive, efficient and professional. I felt comfortable with the entire process. I would highly recommend him to anyone looking to purchase a new vehicle. In addition to TR Smith, I would like to acknowledge Peter Amory in finance for really coming through with a deal I feel good about and the patience to explain the details. Overall a very positive experience that ended with me owning a great new Honda Civic! Kudos to your entire team. More

Excellent car buying Experience and amazing Team My husband and I Just want to say that we have had a great experience purchasing my new CRV-2015 EX from Brett, He was very helpful and we really appr My husband and I Just want to say that we have had a great experience purchasing my new CRV-2015 EX from Brett, He was very helpful and we really appreciate how easy the whole process was. Special Thanks to Ben (Sales Manager) for his incredibly professional in helping meet our needs. Ben thanks for standing to your words, Brett and Ben are warm, friendly and calm and made us feel very comfortable. We thought they did an excellent job and I really enjoy working with Brett and Ben. All the persons we talked to were of the utmost help & answered all questions. The Financial Manager (Peter) was very friendly and explain numbers in details. I cannot forget Bill who setup the deal for me from the internet inquiry, thanks Bill for making the deal on the phone. In less than 1/2 hour after I left the dealer, I got thank you email form Robert (General Manager) to thanks my husband and I and wishing us good luck with the new car, wow what great management... Thanks Robert :) We are delighted we got to meet and work with these wonderful people. Thanks, HR and MR - AKA (Nadia) More

Outstanding Service We were very happy with our recent purchase of a new Honda Odyssey. Our service advisor, Dave Kanapsky, was friendly, efficient and professional. We We were very happy with our recent purchase of a new Honda Odyssey. Our service advisor, Dave Kanapsky, was friendly, efficient and professional. We appreciated his no-hassle sales style and helped us out of a car lease from another dealership that we were very unhappy with. The whole process was very pleasant and easy. Thank you for a great car buying experience! More

Professional and Friendly We had already decided on the car we wanted. Every person we dealt with at Germain Honda made it a pleasure to do business. No pressure, no rush in We had already decided on the car we wanted. Every person we dealt with at Germain Honda made it a pleasure to do business. No pressure, no rush in a most friendly atmosphere. Staff is currently trying to work out a post-sale technology issue with the vehicle. More

Needed key programed The service advisor, Rafael, is an amazing employee. Pleasant, very productive! Do not ever loose him! Observed him operate for over an hour---movi The service advisor, Rafael, is an amazing employee. Pleasant, very productive! Do not ever loose him! Observed him operate for over an hour---moving rapidly---pleasantly greeting service customers. Jim Ruedebusch. 260-418-6829 More

kindness We had a few issues as we searched for a car and we were pleased to finally find this van with Tim. We even had a few issues as we did paperwork her We had a few issues as we searched for a car and we were pleased to finally find this van with Tim. We even had a few issues as we did paperwork here and had to come back, but everyone was very kind and friendly. Had to come to service and the service gentleman was so polite, kind, and helpful. I hope every time I need to go they are as kind as they have been. They may not have been perfect paperwork wise, but caught it, and then accomidated beatifully to make up for it. More

Gotta Love that Armand So l wanted to turn my pilot in and purchase a used vehicle from Germain. I am a returning customer and because of how the salesman treated me last ti So l wanted to turn my pilot in and purchase a used vehicle from Germain. I am a returning customer and because of how the salesman treated me last time l was definitely going to return there . I 'had' Armand before and l just had to 'have' him again. What a great guy. He was able to get me a sweet deal that l am greatful for. The other fella that helped out was Don l think and the man that made me feel better about my choice of vehicles as l signed everything since l had planned on one certain accord that had been sold to some other folks as l arrived. I assume the folks at Germain are being good to Armand cause he is still there. I hope things don't change in that respect cause l would definitely return for Armand and recommend others to go there for him as well. Regards, JS Love ya Armand, take care Happy Holidays to all More

Great Experience I had a great experience leasing a CRV at Germaine Honda of Naples. My salesman Brett Trekell was a pleasure to work with. He was low pressure and hel I had a great experience leasing a CRV at Germaine Honda of Naples. My salesman Brett Trekell was a pleasure to work with. He was low pressure and helped me to make a deal that was affordable for me. I highly recommend Brett. More

Certified pre owned The way they explain everything was important to me, because they did not leave me in the dark how some other dealer do. They went over my fiance opti The way they explain everything was important to me, because they did not leave me in the dark how some other dealer do. They went over my fiance option in detail and tell you the truth at what you'll be looking at. Which is my books is worth it's weight in gold. More

Excellent Purchase We are thrilled with the recent purchase of a 2011 Honda CRV at Germain Honda of Naples. We were originally looking at a used Toyota at the dealership We are thrilled with the recent purchase of a 2011 Honda CRV at Germain Honda of Naples. We were originally looking at a used Toyota at the dealership and then noticed a Honda. We did a test drive on both vehicles and the Honda was our final decision. Daryl was our salesman and did not pressure us at all it was my husband and myself that decided. It was something we could afford, low mileage and was certified which is plus when looking at used vehicles. The finance manager was also helpful but Daryl also helped us arrange for a rack to be attached so we could use our kayaks. We are avid Subaru people and now are also Honda people. We love the Honda CRV. Thank you again. More