Germain Honda of Naples

Positive Experience I was looking to upgrade from my 2005 Honda Element into a 2015 Honda CRV. Brett was very knowledgeable about the vehicle and made the entire process I was looking to upgrade from my 2005 Honda Element into a 2015 Honda CRV. Brett was very knowledgeable about the vehicle and made the entire process very easy. I feel like I purchased the right vehicle for me and am happy with my experience with Germain Honda. Thank you! More

car purchase I've always been treated well there since 1990. I recently purchased a new Civic from them with Seref as my salesman. He was thorough, direct and co I've always been treated well there since 1990. I recently purchased a new Civic from them with Seref as my salesman. He was thorough, direct and compassionate. Their service department has also been top quality. More

Fast and thorough Kelly was our agent there at the dealership! Questioned reason for service and explained what they were going to do! Service was done in a reaso Kelly was our agent there at the dealership! Questioned reason for service and explained what they were going to do! Service was done in a reasonable amount of time! Turns were bearing replacement. She explained that the next check up we should consider replacing them! The only thing that was missing was a free car wash which the dealer we use in Illinois does when our CRV is in there for service! It is a super perk!!!!!!!!! Kelly is very thorough. Good tech! H. Soukup More

Relentlessly resourceful! We originally went to Germain Honda in response to a manufacturers recall notice. We were a long way from home, Pennsylvania; hence, we were hesitant We originally went to Germain Honda in response to a manufacturers recall notice. We were a long way from home, Pennsylvania; hence, we were hesitant as to how we were going to be treated? To our delightful surprise, they owned up to the challenge: the parts for the recall were ordered, another appointment scheduled and everything was taken care of! Their waiting area was very comfortable; they provided beverages and a snack. Thank you, Chris. More

Outstanding Sales Consultan Unbelievable deal, Mr. Seref Denizeri was helping me a lot to explain all detail about the vehicle and finance, which was finally I made my mind to ow Unbelievable deal, Mr. Seref Denizeri was helping me a lot to explain all detail about the vehicle and finance, which was finally I made my mind to own my dream SUV. Thank you. I will definitely recommend him and dealership to my friends and family. More

Dalia Epstein - best service I have ever experienced Last week I came to this dealership to have an oil change as usual on my 10 years old Element. Instead of waiting in the lounge I decided to go to the Last week I came to this dealership to have an oil change as usual on my 10 years old Element. Instead of waiting in the lounge I decided to go to the showroom and get some information in case that I ever wanted to trade my car for something new. I was immediately approached by a very friendly sales rep Dalia Epstein. After a couple of hours of talking to her and taking a ride with her on a Honda Fit (I had my heart set on this little car), I ended up trading my Element right there. Dalia was extremely helpful and she spent a lot of time with me in the course of two days, until I finally picked up my new car. She made it all very pleasant and easy. I love my new car and in Dalia I have a new friend. More

Above and Beyond other service centers Friendly, took time to explain problem and went the extra mile to have Honda Corp honor the warrantee even though I was 113 miles over. Shuttle servi Friendly, took time to explain problem and went the extra mile to have Honda Corp honor the warrantee even though I was 113 miles over. Shuttle service was readily available and driver very friendly. He even came to the door and rang my doorbell when he came to pick me up when the car! We're from out of state, wintering in Naples, and will definitely think of buying my next CR-V from the folks at Germain Honda! More

Looking for a new car. Our sales rep, Jesse, took a lot of time demonstrating the vehicle and explaining the leasing process to us. He was very friendly and knowledgable and Our sales rep, Jesse, took a lot of time demonstrating the vehicle and explaining the leasing process to us. He was very friendly and knowledgable and took his time with us at a totally no pressure level. We would highly recommend him as a salesperson and the dealership as a place to check out Hondas. We WILL be back when needing another new car. More

Trading in my 2014 honda crv for a 2015 Honda crv My honda 2014 crv was a lease with too many miles. I was able to get a 2015 honda crv for only $35 more to start fresh. What a relief! Thank you germa My honda 2014 crv was a lease with too many miles. I was able to get a 2015 honda crv for only $35 more to start fresh. What a relief! Thank you germain honda! More

Great service & hospitality by Chris Martin/Nancy Guilmette I wanted to take a minute and let you know how impressed I was by Chris Martin & Nancy Guilmette. I called last minute to make an appointment for the I wanted to take a minute and let you know how impressed I was by Chris Martin & Nancy Guilmette. I called last minute to make an appointment for the same day because I had to go out of town unexpectedly and my Oil Life was at 5%. They were able to squeeze me in the same day and I took my lunch break to get it done. When I arrived I explained to Chris that I was on lunch and was asking how long it would take. He said he would do his very best to get me in and out so I wasn't late returning to work. He kept his promise and got me in and out very quickly despite a full waiting room full of clients. When I went to pay, I mentioned to Nancy that this was my lunch break and would need to head back to work right away. She was concerned that I didn't eat anything for lunch and went in back and got me snacks to choose from so I had something to eat. I thought this gesture was above and beyond what you could expect from a dealership and the service dept. She truly made me feel special and made me feel like part of the family. Afte this experience , I feel like a have a true relationship with Chris and Nancy and Germain Honda is part of my family. I have bought several cars from this dealership over the years and will continue to refer business to them. More