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Germain Honda of Naples

Naples, FL

4.9
1,858 Reviews
THE RIGHT CAR AT THE RIGHT PRICE Germain Motor Company has been in business for over 70 years. Germain Honda of Naples is Florida’s Premier Honda Dealership offering both New and Certified Pre-Owned Honda vehicles. Our friendly, knowledgeable client advisors will help you find just the right vehicle that fits your needs and budget. We understand you have many options when considering where to purchase a new or used car, so at Germain Honda of Naples our goal is to make your experience as easy and convenient as possible. We have one of the largest selections of new Honda automobiles in Southwest Florida. All New Germain Honda's include Free Oil changes for 1 year*, and are backed by our Low Price Guarantee and Exclusive Nationwide Lifetime Warranty at No Additional Charge! As a Germain dealership we pride ourselves on not only earning your business today, we look forward to assisting you with all of your future driving needs. We have become the premier Certified Pre-Owned and Pre-Owned sales leader by offering the best selection of some of the cleanest, best equipped low mileage Naples, Florida vehicles at extremely aggressive market driven pricing. Our internet prices have been competitively set after a thorough market analysis. For people looking to buy a car, this means an amiable, pressure-free environment. We make buying or leasing your next vehicle convenient, stress free and fun!
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3295 Pine Ridge Road

Naples, FL

34109

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Showing 1,858 reviews

February 29, 2016

Excellent guidance buying a new 2015 CR-V David Walker-Hughes, John McDonnell and Joseph Smith were VERY helpful in our deciding to buy a new 2015 CR-V. We like our new Honda very much and wa More

by kenlance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Walker-Hughes, John McDonnell, Joseph Smith, John McDonnell
Mar 02, 2016 -

Germain Honda of Naples responded

Congratulations on your new 2015 CR-V. We are thrilled that you chose Germain Honda of Naples for your recent car buying needs and thank you for sharing your positive experience with our team. Best Regards, Steven Hill General Manager

February 24, 2016

new lease Great service by Anthony Leli. He was very friendly, professional and handled the transaction very well. I had 3 payments left on my previous CRV and More

by acast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Amory
Mar 02, 2016 -

Germain Honda of Naples responded

Thank you for sharing your experience with Anthony and how he was able to assist you in trading out of your lease early. Our customers are always happy when they find out they can get into a new lease early at the same payment. Nothing like driving a newer car for the same money!!! Best Regards, Steven Hill General Manager

February 24, 2016

Dealer ok but should have disclosed class action lawsuits I purchase a 2015 cr-v in August. It has the vibration problem and will go back to the dealer for a fix. Honda informed its dealers about the problems More

by singer1
Recommend Dealer
Yes
Employees Worked With
See comments
Mar 03, 2016 -

Germain Honda of Naples responded

We were not aware of any litigation regarding the CR-V when you purchased your vehicle. Our first notification was when Honda issued service bulletin 15-046 dated November 4th, 2015. The Honda CR-V remains the bestselling compact SUV in North America. A small percentage of 2015 Honda CR-V buyers have experienced what they perceive as an unacceptable level of interior vibration when CR-V sits at idle engaged in “Drive-mode.” Please contact our service department at 239-643-4044 to schedule a time to address your concern. Thank you. Best Regards, Steven Hill General Manager

Mar 03, 2016 -

singer1 responded

Steven, Class action lawsuits were filed in May and July 2015. Honda is trying to get them consolidated in a California court. I would not call many thousands of vehicles a small percentage. You may not have been officially notified, but Honda service people were aware of the problem back in February as you should also have been. The vibration issue has also hurt the trade in value. Take a look on the internet. 'Perception' is actually reality.

February 19, 2016

Courteous service I showed up to the lot at closing time and rather than telling me to come back tommorow, Don Banas took the time to make the sale. Friendly courteous More

by Omar S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John ? Finance manager, Don Banas, Mike Soles
Mar 02, 2016 -

Germain Honda of Naples responded

It was our pleasure to assist you, here at Germain Honda of Naples we are all about customer service. Best Regards, Steven Hill General Manager

February 09, 2016

Wonderful experience with the pre owned Honda Sales group We saw a pre owned vehicle on the Internet, went over to look at it and take a test drive. Armand Lopes sales staff greeted us with a warm smile and e More

by Megan and Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. John Barner and Mr. Armand Lopes. Should be recognized for amazing customer service !
Feb 10, 2016 -

Germain Honda of Naples responded

We are happy to know that you had a pleasurable and exciting car buying experience with our team here at Germain Honda of Naples. Thank you for sharing your experience. Best Regards, Steven Hill General Manager

February 02, 2016

Ninja like service Very fast to respond and no pressure o buy the car which normally runs me away...awesome people and great job.I would recommend this place More

by Thomasc305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Banas
Feb 02, 2016 -

Germain Honda of Naples responded

Thank you for the recommendation and your business. Please let us know if there is anything further we can do for you. All the best, Steven Hill General Manager

January 29, 2016

Best car buying experience I've ever had! I would highly recommend this dealership, and particularly the salesman Anthony Leli, if you are looking to buy a car. Very friendly, low pressure, kn More

by Honda Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2016 -

Germain Honda of Naples responded

We are happy to know that Anthony provided you an overall excellent experience. Thank you for the feedback and recommendation. Best Regards, Steven Hill General Manager

January 26, 2016

Excellent customer service I had chosen a used vehicle from the internet. I did not make an appointment but was greeted quickly, took the car for a test ride and the deal was d More

by Avalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Banas
Jan 28, 2016 -

Germain Honda of Naples responded

Thank you for taking time out of your busy schedule to provide feedback regarding your experience with Don. We look forward to working with you in the future. Best Regards, Steven Hill General Manager

January 26, 2016

Best sales manager! Came in here looking for a brand new 16 accord , walked out with it the same day, very satisfied with the service especially Bryan koser, her was very More

by Naples33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Koser
Jan 28, 2016 -

Germain Honda of Naples responded

Thank you for the feedback regarding your experience with Bryan and for choosing Germain Honda of Naples for your recent car buying experience. Enjoy your new Accord! Best Regards, Steven Hill General Manager

January 22, 2016

Smooth, personable service from all involved. My sales advisor Anthony was accommodating and very professional during my entire new vehicle transaction. I went in with specific requirements and ne More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Leli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2016 -

Germain Honda of Naples responded

Thank you for the great feedback regarding your experience with Anthony. We are pleased to know that he provided you a quality car buying visit during and after the sale. We know you are going to love your HR-V Best Regards, Steven Hill General Manager

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