Germain Honda of Naples

James Long helped our family find the best deal. Sales Manager, James Long worked with me and my wife to find the perfect Honda Pilot when it was time to retire our Toyota Sienna van. He helped us u Sales Manager, James Long worked with me and my wife to find the perfect Honda Pilot when it was time to retire our Toyota Sienna van. He helped us understand the wonderful safety features of the new Pilot and got us a great deal on the vehicle my wife wanted with every option we were searching for in the color and trim she wanted. More

Germain Honda of Naples is the best place to buy a car! I drove over 100 miles to purchase my vehicle from John McDonnell and it was more than worth it! My experience from beginning to the end was exception I drove over 100 miles to purchase my vehicle from John McDonnell and it was more than worth it! My experience from beginning to the end was exceptional and exceeded all of my expectations. He was extremely friendly, professional, and took a tremendous amount of time to make me feel comfortable with the car's functionality and answered all of my questions. Raymond in the finance division was outstanding and was very courteous. I would HIGHLY RECOMMEND that you buy your next car at this dealership and John will not disappoint. More

Mark Mourning Just spent 2 hours with Mark Mourning at Germain Honda.What a phenomenal experience!!! Got my 2015 Civic E.X..And love it!! Highly recommend MARK MOUR Just spent 2 hours with Mark Mourning at Germain Honda.What a phenomenal experience!!! Got my 2015 Civic E.X..And love it!! Highly recommend MARK MOURNING...He tells it like it is...And took care of me... More

Happy 2015 Odyssey van purchase Thank you John McDonnell for your excellent thorough detail review of the 2015 Odyssey. Highly recommended! It was a long process but we are happy. Thank you John McDonnell for your excellent thorough detail review of the 2015 Odyssey. Highly recommended! It was a long process but we are happy. More

Francesca made my day Francesca Fortin greeted me with a smile, immediately put me at ease and went beyond and above throughout the entire process of buying a new car. I h Francesca Fortin greeted me with a smile, immediately put me at ease and went beyond and above throughout the entire process of buying a new car. I had expected high-pressure tactics and there was none of that! Instead, Francesca listened carefully to my wants and needs and found exactly what I was looking for. But most importantly, each and every time we hit a snag in the process, she was right there to investigate, explain and solve any issue that stood in the way. I highly recommend Francesca to anyone looking for a car at Germain Honda of Naples. More

Bait and Switch Another horrible Germain dealer. Got internet price, then was presented with a higher price at the showroom. After negotiating back to original offer, Another horrible Germain dealer. Got internet price, then was presented with a higher price at the showroom. After negotiating back to original offer, got a signed off financing deal from manager. Came back to pick up car after prep, was told the bank only offered us a rate at about twice the interest rate as the "deal" we signed. When I said to the finance manager it was a bait and switch, he got angry and said "there's the door" !! Of course I left. I went and arranged my own financing and called my salesperson (Francesca - she was great and was as baffled as I was about this waste of time) and she said she would wait for me to come down and do the deal. When I got there, the sales manager informed me that they would not accept USAA financing - they only take cash or their own financing. I have probably bought 10 cars over 30 years with USAA drafts, and they have NEVER been refused before. He made some lame excuse about delays using outside financing and customer complaints, but clearly they do not want to sell a car if they cannot make their cut of the finance deal. I guess they feel they are the only source for a CR-V. I'll be spending my $28,000 somewhere else tomorrow. Don't waste your time here unless you want to take whatever they decide to dish out. More

easy purchase No pressure and super nice sales personnel. John McDonnell and Mike Soles were very helpful in answering all questions and making this purchase seaml No pressure and super nice sales personnel. John McDonnell and Mike Soles were very helpful in answering all questions and making this purchase seamless . If your looking for a used car,this is the place! More

Fantastic experience I went December 21 to get a new car and worked with Seref Denizeri. He was fantastic to work with, friendly, pleasant, fun to be around. He never left I went December 21 to get a new car and worked with Seref Denizeri. He was fantastic to work with, friendly, pleasant, fun to be around. He never left me alone from the time I got there until the time I left. There was none of this waiting around by myself for half an hour at a time while the person goes off to talk to another person. He worked hard to get me my new car, and I highly recommend them to everyone. Euri was also fantastic to work with, he had us in and out in a short time and was pleasant and friendly as well. It was a wonderful experience. More

Never want to shop there .. They do deal one day take signatures and everything give you the car and next day the took it back and change the deal .i never saw this before who do They do deal one day take signatures and everything give you the car and next day the took it back and change the deal .i never saw this before who does that 😡 . Very bad service I will Never ever recommend them to anyone . Poor service 😡 More

My 2015 Audi A3 was everything I was told over the phone! I found this beautiful Audi A3 in a website & called Germaine Honda to get more info. Within minutes, salesperson Mark Mourning called me & answered a I found this beautiful Audi A3 in a website & called Germaine Honda to get more info. Within minutes, salesperson Mark Mourning called me & answered all my questions. I drove from Ft Lauderdale the next day to see this car & just hoped it was the condition that Mark had described! It was like looking at a brand new car! My experience w/Mark & the other employees @ Germaine Honda was so nice & very honest! My loan was arranged quickly as I had already applied on line the day before. The finance dept was quick & easy when it came to signing the auto loan docs! I would definitely recommend this dealership & my salesperson Mark Mourning for their excellent service. It was so worth the drive from Ft Lauderdale!! More