Germain Honda of Naples

Excellent overall experience We have had "not so good" experiences with other Honda dealers in the area. This was not the case here at Germain Honda. The new facility is beautiful We have had "not so good" experiences with other Honda dealers in the area. This was not the case here at Germain Honda. The new facility is beautiful. There is plenty of inventory to choose from. We found Mona (sales) to be very knowledgeable and helpful - both in car choices and in getting through all of the deal steps. We ended up purchasing a 2018 Accord and a 2018 CRV on the same day! We determined the prices to be fair and reasonable. Anthony in finance was also excellent to work with. When shopping for Hondas in the future in the area, Germain will definitely be our first stop. More

Mona is Exceptional! Honda of Naples is amazing! We live in Fort Myers, FL and we were not comfortable purchasing a Honda from the local Honda dealership. We drove to the Naples dealership in hopes We live in Fort Myers, FL and we were not comfortable purchasing a Honda from the local Honda dealership. We drove to the Naples dealership in hopes that we could have a wonderful experience when making such a big purchase! We were delighted to have had the pleasure to work with Mona Janjic as our sales associate. My husband and I came in with all four of our children ages 4, 5, 8, and 9. It was important for us to allow our children to be part of the buying experience. The front desk was very professional, the dealership is beautiful. From the moment we stepped inside the dealership we were incredibly pleased! Wayne Weiss, the sales manager (I think) met with our family and introduced us to Mona. All the while Mona and Wayne are interacting with our children asking for their names and making hot chocolate for each of them. Mona got chairs for the children and snacks, and my children had such a good time! This Honda dealership made our family feel welcome and that took so much stress off of my husband and I. Mona is very friendly and such a beautiful person inside and out! She went through all the different options for us as we were deciding between the Odyssey and the Pilot. She also didn't push us towards the most expensive model, in fact, Mona really went out of her way to show us all the different options on the Odysseys. She had our entire family take a test drive and she was such a pleasant person to be working with when we obviously are somewhat stressed out with four children and making a car purchase. Throughout the entire purchase she made sure our children were content and that really is something I have never seen at a car dealership before. I also had many Honda employees come up to us and say how lovely our children were and how well behaved they were and that really took our stress away. She also gave our children Honda teddy bears - which they still carry around a week later! Mona is kind, thoughtful, and professional. After we leased our new Honda Odyssey EX-L we needed two additional head sets for our children so that all four of our children could listen to the rear entertainment system. Mona, after spending all day with us, brought me over to the parts department so that we could order two additional sets. She goes above and beyond any sales associate I have ever worked with. She is the absolute most honest and wonderful person anyone could ask for when making such a big purchase. Please take my advice and make an appointment with Mona today and purchase a new Honda! By the way, the Honda Odyssey EX-L is AMAZING - with leather seats, the magic seat that you can slide over in the second row, self updating GPS system, rear entertainment system, sleek/modern design, and so many places to put drinks and plug your phones or IPADS in, integrating smart technology so that you can play Pandora right from your phone into the car speakers! There are no amount of words to describe how amazing Mona is or the 2018 Odyssey! Thank you Mona, I will forever refer anyone and everyone I know to you for their next Honda purchase! More

Honest Old School Sales Rep I purchase all my company’s vehicles dealing with many sales reps. John McDonnell is one in a million. A man you can trust, the way it used to be. I purchase all my company’s vehicles dealing with many sales reps. John McDonnell is one in a million. A man you can trust, the way it used to be. More

Lease to purchase Thank you, Mona! You helped me get the hybrid Accord that I wanted! It was a happy experience! I will definitely recommend you and Germain Honda to m Thank you, Mona! You helped me get the hybrid Accord that I wanted! It was a happy experience! I will definitely recommend you and Germain Honda to my friends! More

Wheel lock add-on pricing dealer pricing...had similar pricing issue with Germain Toyota. Can drive out of Naples to get away from Germain games. This survey experience is very dealer pricing...had similar pricing issue with Germain Toyota. Can drive out of Naples to get away from Germain games. This survey experience is very frustrating. Guess why? More

Did not honor internet price until sales manager stepped in. Was quoted an inaccurate price but eventually Brad Newsome said they would honor the quote. Good dealing with him. Sales manager was friendly an court Was quoted an inaccurate price but eventually Brad Newsome said they would honor the quote. Good dealing with him. Sales manager was friendly an courteous. More

just great Mona Janjic is a very knowledgeable salesperson. She wants to be sure you buy the right vehicle. It was a pleasure to buy a nice car from her. Tom Mona Janjic is a very knowledgeable salesperson. She wants to be sure you buy the right vehicle. It was a pleasure to buy a nice car from her. Tom Ward More

Issue with battery After several attempts to resolve an issue with our battery installed by Germain-Honda. Mr. Newsome was the only one that took the time to listen and After several attempts to resolve an issue with our battery installed by Germain-Honda. Mr. Newsome was the only one that took the time to listen and pay attention to solve the problem, even though was not his department. Thank you for stepping up. Rick K. More

Totally satisfying experience My experience working with Seref Denizeri was excellent. He helped me through the whole process of choosing the right car for the right price. Seref My experience working with Seref Denizeri was excellent. He helped me through the whole process of choosing the right car for the right price. Seref is a man of his word. I would recommend him to any of my family and friends. More

Hands down the best car buying experience start to finish! This experience was hands down the best car-buying experience for us start to finish. Our salesman was very honest and respectful throughout the entir This experience was hands down the best car-buying experience for us start to finish. Our salesman was very honest and respectful throughout the entire process. Seref Denizeri is a stand-up guy and truly a people person! I wanted to take him out for a beer by the time we got done with our deal, no joke! A class-act. I have to admit, walking into the dealership you always have your guard up, but he quickly showed me he was not like other salesmen, but rather there to help us and make a deal that fits both parties! I cannot say enough great things about him, we talked everything from family to cars, good tasting food, to animals, to life. If you want a Honda, PLEASE go to him at Naples Germain Honda. He will take excellent care of you and I stand by that statement! We look forward to saying hello to him when we are back for oil changes. Monceny Mendoza was also excellent as we signed paperwork and got our warranty information. He too, is an excellent example of what customer service should be as he did NOT pressure us into anything but gave us the freedom to choose and guided us along the way and we walked out of there feeling like a million bucks with an awesome deal. 5-star experience beginning to end and honestly was completed in half the time of any other dealership we've been to over the years. My only regret is that we didn't stop in sooner! We will be back in the future, that's for sure! - Michael S. More