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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

August 18, 2020

Went in for oil changeWent in for oil change and tire Went in for oil change Went in for oil change and tire rotation. No wait. Great service fast. Good value friendly staff Highly recommend Gr More

by Gbrose27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess, Troy Almanson, Ryan Kennedy
Aug 19, 2020 -

Germain Honda of Dublin responded

Thanks for the 5-star rating, Gbrose! We're glad it was a quick, hassle-free service visit for you, and we appreciate your recommendation. We hope to work with you again in the future. Regards, Craig Ferguson - General Manager

August 18, 2020

Excellent customer service. Jheni Felix was amazing to work with. She is very communicative and kind. Jheni made the experience uncomplicated and made us feel like we were her friends. We had a new car More

by CarBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix, James Howald
Aug 19, 2020 -

Germain Honda of Dublin responded

Thank you for your excellent feedback! It's wonderful to hear that Jheni was so helpful and attentive throughout your car buying experience, and that you felt well accommodated and confident each step of the way. We appreciate your business and hope you're enjoying your new car. Regards, Craig Ferguson - General Manager

August 18, 2020

I always use Germain Honda to care for my car and prefer to deal with Chris Robinson, He calls me about the progress of my work and prices of service. I appreciate his knowledge and kind manner and will More

by erichmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Aug 19, 2020 -

Germain Honda of Dublin responded

It's great to hear from you, erichmond! We're so glad you continue to have great experiences with Chris, and that he makes you feel confident with the work that is done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

August 17, 2020

Excellent service provided by Service Advisor;Troy Excellent service provided by Service Advisor; Troy Almanson Germain Honda of Dublin Great communication and responsiveness Work completed on time More

by ckaragory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Aug 19, 2020 -

Germain Honda of Dublin responded

Thank you ckaragory! We're glad Troy made sure you were kept well informed, and that you got your car back in a timely manner. We hope to see you again on your next service visit. Regards, Craig Ferguson - General Manager

August 17, 2020

The battery in my Honda Accord failed, and handled the situation as well as anyone could hope. The service department communicated frequently on their progress, and I had the car back in a very timely ma More

by ClayRose3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian McGregor
Aug 19, 2020 -

Germain Honda of Dublin responded

Thanks ClayRose! It's great to hear that our service team was so helpful and attentive, and made sure you were kept well informed about the status of your vehicle. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

August 17, 2020

Kevin Withers is very professional and friendly during my visit. I would recommend him for friends for sure. Thank you Kevin, see you in next visit. More

by Rakesh N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Aug 19, 2020 -

Germain Honda of Dublin responded

Thanks for the recommendation, Rakesh! It's great to hear that Kevin was so helpful and accommodating, and made sure you had a pleasant experience. We look forward to working with you again in the future.

August 14, 2020

Matt was super helpful! I’m always skeptical of car dealers because many of them will do anything to make a sale... Not Matt. Matt was incredibly helpful and truly cared about my experience and the veh More

by Wetmorehayden
Recommend Dealer
Yes
Employees Worked With
Matt Shindler
Aug 14, 2020 -

Germain Honda of Dublin responded

Thank you so much for leaving Matt this excellent review! We are delighted to know that he took great care of you and ensured that your experience was as exceptional as possible! He will be proud to hear how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of him and the entire team! Regards, Craig Ferguson - General Manager

August 13, 2020

Quick and Easy It was a quick and easy experience. Justin was very helpful, great customer service, they matched the price with other dealers in the area. Will buy a More

by rapovski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bunkers, Jimmy Palmer
Aug 14, 2020 -

Germain Honda of Dublin responded

Congratulations on your new vehicle! We are overjoyed that Justin could provide you with a great deal and a seamless experience! We are so excited for you to enjoy your new ride, and we will be awaiting the opportunity to serve you again! Regards, Craig Ferguson - General Manager

August 13, 2020

Efficient Service Needed major work (timing belt , etc. )and Kevin Withers made it easy. He explained the process and called me with the status as I needed to leave the More

by rogerriffle46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Aug 14, 2020 -

Germain Honda of Dublin responded

Roger, Thank you so much for your excellent review! Providing seamless and efficient experiences is always our goal, and we are proud that our efforts have earned your recommendation! It is our pleasure to serve you, and we hope to hear from you again the next time your vehicle is ready for service. Regards, Craig Ferguson - General Manager

August 13, 2020

Great car consultants who work with you. Have came 4 times and had great experience every time. Was the first choice when deciding to look for a car More

by Smith1704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Aug 14, 2020 -

Germain Honda of Dublin responded

Congratulations on your new vehicle! We are honored by your continued business and thrilled that we could provide you with a 5-star experience once again! We hope you enjoy your new vehicle, and we hope to continue serving you and your automotive needs for years to come! Regards, Craig Ferguson - General Manager

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