Back

Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

Directions

By Type

Showing 4,267 reviews

September 10, 2020

Thanks for all the help Jim!!! I'm very happy with the civic I purchased with your help. Jim Beatty was incredibly helpful and friendly. More

by timsisler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Beatty
Sep 11, 2020 -

Germain Honda of Dublin responded

Congratulations on your new Civic, Tim! We're glad Jim was so helpful and accommodating, and made the car buying experience so pleasant for you. We appreciate your business and hope you're enjoying your new car. Regards, Craig Ferguson - General Manager

September 10, 2020

I have received great service at Germain over the years. It is easy to make an appointment for service and they complete the work within the time frame needed. More

by X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Sep 11, 2020 -

Germain Honda of Dublin responded

It's great to hear from you, X! We're glad you continue to have great experiences with us, and that each visit is efficient and hassle-free for you. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

September 10, 2020

Great personal service. Exceeded expectations and breaks the stereotypes of pre-owned car buying experiences. Would highly recommend this team. Answered and remedied our concerns. More

by Bill M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie, Matt Shindler
Sep 11, 2020 -

Germain Honda of Dublin responded

Thank you for sharing your experience, Bill. It's great to hear that all of your needs and expectations were met, and that you felt confident with your purchase. We appreciate your recommendation and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

September 09, 2020

Chris was very knowledgeable and friendly, felt confident the information he was giving me was correct. The cashiers were very friendly also and I really like the shuttle service that is provided. More

by Cwbyfn822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Sep 09, 2020 -

Germain Honda of Dublin responded

Thanks for taking the time to share your experience! It's wonderful to hear that Chris was so helpful and informative, and that you were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

September 09, 2020

Kevin Withers helped me when I got an oil change. Great at explaining what they did and what scheduled maintenance Was coming up. Very happy. More

by Wsb31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Sep 09, 2020 -

Germain Honda of Dublin responded

Thanks Wsb! I'm glad Kevin was so helpful and informative, and made sure you were well aware of your vehicle's service needs. We appreciate your business and look forward to seeing you on your next service visit. Regards, Craig Ferguson - General Manager

September 09, 2020

Germain Honda of Dublin has the BEST service department in the business. Troy Almanson is a superior service advisor, Troy always goes above and beyond the call of duty to make sure everything is done and More

by BigPapaMark72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Sep 11, 2020 -

Germain Honda of Dublin responded

Thanks Mark! It's so great to hear that Troy continues to make your service experiences so excellent, and that he makes you feel so confident about the work that is done on your vehicle each time you bring it in. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

September 05, 2020

The service tech did an excellent job of repairing multiple items in time for the shuttle to pick me up the same day. One problem that he may not have known about happening was that the radio was loc More

by hwlowery1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy (service advisor)
Sep 09, 2020 -

Germain Honda of Dublin responded

Thank you for taking the time to share your experience. I'm glad that over all you were well accommodated by your service advisor and that he made the process efficient, but I apologize for the inconvenience you experienced with your radio. I appreciate your feedback, as it will help us better service our guests going forward. If we can be of any assistance going forward, please let us know. Thank you, Craig Ferguson - General Manager

September 05, 2020

Prompt courteous service. Fairly priced. Would be GREATLY appreciated if an oil change window sticker would once again be provided for older model cars. Your competitor across the street does so and, when de More

by Thomas R
Recommend Dealer
Yes
Employees Worked With
do not recall
Sep 09, 2020 -

Germain Honda of Dublin responded

Thanks, Thomas. I'm glad you had a pleasant experience overall, and appreciate your honest feedback on what would improve your experience going forward. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

September 02, 2020

I was immediately impressed as soon as I walked into the service department. Every precaution during this Covid pandemic is in place. From the phone call to set the appointment to the cashier, everyone was More

by VenezM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Macgregor, Stephanie Hausherr
Sep 04, 2020 -

Germain Honda of Dublin responded

Thank you so much for your wonderful review. The safety of our customers and staff is our utmost priority, and we are pleased that we could make your recent visit as seamless as possible. We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future! Regards, Craig Ferguson - General Manager

September 02, 2020

Great service! Worked with Jessica online and then went to store and met Scott for test drive. Everyone was so helpful and very easy to work with. Scott stayed over an hour to ensure that the deal was fini More

by mae2000ja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Kincaid, Jackie Staten, Scott Staats
Sep 04, 2020 -

Germain Honda of Dublin responded

Thank you so much for your wonderful review! We are overjoyed that we had the opportunity to do business with you and provide you with a 5-star experience and a vehicle that you love. We congratulate you on your purchase- on behalf of the entire team, and we hope to hear from you again when the time comes for your first service! Regards, Craig Ferguson - General Manager

...
94
...