Germain Honda of Dublin
Dublin, OH
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I have received great service at Germain over the years. It is easy to make an appointment for service and they complete the work within the time frame needed. It is easy to make an appointment for service and they complete the work within the time frame needed. More
Great personal service. Exceeded expectations and breaks the stereotypes of pre-owned car buying experiences. Would highly recommend this team. Answered and remedied our concerns. the stereotypes of pre-owned car buying experiences. Would highly recommend this team. Answered and remedied our concerns. More
Chris was very knowledgeable and friendly, felt confident the information he was giving me was correct. The cashiers were very friendly also and I really like the shuttle service that is provided. the information he was giving me was correct. The cashiers were very friendly also and I really like the shuttle service that is provided. More
Germain Honda of Dublin has the BEST service department in the business. Troy Almanson is a superior service advisor, Troy always goes above and beyond the call of duty to make sure everything is done and in the business. Troy Almanson is a superior service advisor, Troy always goes above and beyond the call of duty to make sure everything is done and done right. Germain has the friendliest staff around. More
The service tech did an excellent job of repairing multiple items in time for the shuttle to pick me up the same day. One problem that he may not have known about happening was that the radio was loc multiple items in time for the shuttle to pick me up the same day. One problem that he may not have known about happening was that the radio was locked out because when a new battery is put in this car the radio becomes locked out and a special code has to be inserted to turn on the radio.. He did not have access to the code. After getting home I was able to find my record of the code and finally figured out how to insert the code to turn on the radio. Wen replacing a battery he tech need to alert the owner about this radio problem... More
Prompt courteous service. Fairly priced. Would be GREATLY appreciated if an oil change window sticker would once again be provided for older model cars. Your competitor across the street does so and, when de appreciated if an oil change window sticker would once again be provided for older model cars. Your competitor across the street does so and, when decision time comes, little things make the difference. More
I was immediately impressed as soon as I walked into the service department. Every precaution during this Covid pandemic is in place. From the phone call to set the appointment to the cashier, everyone was service department. Every precaution during this Covid pandemic is in place. From the phone call to set the appointment to the cashier, everyone was kind and extremely helpful. Ian Macgregor was 5 star. More
Great service! Worked with Jessica online and then went to store and met Scott for test drive. Everyone was so helpful and very easy to work with. Scott stayed over an hour to ensure that the deal was fini to store and met Scott for test drive. Everyone was so helpful and very easy to work with. Scott stayed over an hour to ensure that the deal was finished. Five star experience, thank you Germain! More