
Germain Honda of Dublin
Dublin, OH
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Bad customer service. The agent for service was very rude. Waiting for more than 2 hours diagnostic of my car and no updates from him until I asked. I was there so early and the people before me and aft rude. Waiting for more than 2 hours diagnostic of my car and no updates from him until I asked. I was there so early and the people before me and after are all gone. He wants' me to pull my car if I can't wait. What a Joke. He said it's drivable but, not sure about the break. I said What? He added, the guy service doing the diagnostic been there since 1998. He added " I am not trying to be a smart xxx in here" I said, what's your point? I just want my car fix and at least, give me an updates what's going on. I am going to at 10 am I need to know. I am mad. And, there's more. More
Service department and shop the dirtiest in the city !! Major oil leak after oil change Manager won’t go extra mile for a customer Had car there for an different issue 4 times they can’t figure out N Major oil leak after oil change Manager won’t go extra mile for a customer Had car there for an different issue 4 times they can’t figure out Never will be back ! More
This is the first time I actually enjoyed buying a car. I had gone to the dealership where I bought my CRV 10 years ago and was totally turned off by the salesperson. I was telling a friend and she suggested had gone to the dealership where I bought my CRV 10 years ago and was totally turned off by the salesperson. I was telling a friend and she suggested I talk to Chris Glover at Honda Dublin. Chris was awesome. He isn’t pushy at all and was very helpful in explaining all the new features and determining what model would meet my needs. He also kept me up to date on when my vehicle was being manufactured and transported to the dealership. I also feel that we got a very fair deal on our trade in. Just a note- we kept the CRV and traded a car that was not a Honda even though it was 5 years newer. Loved my CRV and love my new Pilot. And Chris will be my go to salesperson in the future. More
Chris Glover was a great salesman! Very helpful and patient! However the dealership was very late with paperwork, I had to wait almost 3 months to register my car. There were always issues with somethi patient! However the dealership was very late with paperwork, I had to wait almost 3 months to register my car. There were always issues with something More
Jheni was amazingly helpful!! She looked for a car for me in my price range and couldn’t find anything with all the features I wanted. Usually that would be the end of our conversation but Jheni went above a in my price range and couldn’t find anything with all the features I wanted. Usually that would be the end of our conversation but Jheni went above and beyond! She kept me in her contacts to tell me about new inventory and she even gave me her opinion on cars I found on Facebook marketplace. She’s not just about getting a sale she’s here to actually help people! More