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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

March 27, 2023

Making the appointment was nearly impossible; both online and by phone. The actual service was fine! More

by Jcarrolldarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Mar 28, 2023 -

Germain Honda of Dublin responded

We appreciate your service business as well as your feedback regarding your concerns with scheduling with us here at Germain Honda of Dublin. Our Service Manager, Ryan Kennedy, has attempted to contact you regarding this matter. At your convenience, please give Ryan a call at 614-789-0165 so he may gather further information to investigate this concern further to help us better serve all our guest going forward. Regards, Rich Newsome - General Manager

March 27, 2023

David Myers at Germain Honda of Dublin is very professional and informative in helping us buy a new car. He provides great customer service and takes his time answering our questions. Other staff More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Myers, Dontay Hunter,Sr
Mar 28, 2023 -

Germain Honda of Dublin responded

Thank you so much, Jen! We sincerely appreciate your positive feedback on David. Congratulations on your new Honda! We hope you love it and we wish you all the best in your journeys ahead, from the whole team at Germain Honda! Regards, Rich Newsome - General Manager

March 27, 2023

Operate on time, service department is efficient and the staff is professional. Conveniently locate nearby many shops, restaurants, marketplace, and other social venues. The facility is clean and spacious w More

by bessyboo27
Recommend Dealer
Yes
Employees Worked With
Glen Storey
Mar 28, 2023 -

Germain Honda of Dublin responded

Bessy, thanks for sharing thoughtful feedback on your visit with us! We're happy Glen took excellent care of your vehicle and you enjoyed our comfy lounge. We look forward to making your next appointment just as superb. Regards, Rich Newsome - General Manager

March 27, 2023

Daniel Head was simply amazing. Not only did he explain all the features of what we were looking for, but he also listened to what we were saying. He has responded to every question More

by kevin_nelson38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirti Vansadia, Daniel Head, Riley Speakman
Mar 28, 2023 -

Germain Honda of Dublin responded

Thank you for letting us know how pleased you were with Daniel's assistance, Kevin! Your total satisfaction is the reason behind everything we do, so we're delighted Daniel took the time to really listen to your wants and needs. We wish you nothing but joy and satisfaction in your travels ahead and look forward to your next visit! Regards, Rich Newsome - General Manager

March 23, 2023

The dealer staff is extremely professional and courteous. The maintenance, my car needed, was performed quickly and accurately. More

by johnathan_m_thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 31, 2023 -

Germain Honda of Dublin responded

We thank you for your service business and for sharing your positive experience with Kevin. Kevin is dedicated to providing all our guests with the quality service they deserve as valued Germain customers. Best Regards, Rich Newsome General Manager

March 23, 2023

Easy quick helpful service center and sales team. Enjoyed the people and the facilities. Will return. More

by jboggs559
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson
Mar 24, 2023 -

Germain Honda of Dublin responded

We're so glad you enjoyed our service department, Jboggs! Please don't hesitate to let us know whenever there's anything else we can help you with. Always our pleasure. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

March 22, 2023

I came in to get my oil changed and Steve Bernard was very helpful, polite, and knowledgeable. He helped me get the right cord for my phone to be connected to the radio dash system. More

by mommapooks
Recommend Dealer
Yes
Employees Worked With
Steve Bernard
Mar 22, 2023 -

Germain Honda of Dublin responded

Thank you so much, mommapooks! We're glad Steve handled a variety of service needs and got you safely back on the road in a timely manner. We graciously look forward to working with you again. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

March 21, 2023

Taylor Johnson assisted me with my 2018 Honda CRV Recall Repair/Replacement on 03/18/23 & did an outstanding job! Taylor is always very professional, friendly, efficient & thorough about the Honda Service t More

by machellew1
Recommend Dealer
Yes
Employees Worked With
Taylor Johnson - Service
Mar 22, 2023 -

Germain Honda of Dublin responded

Thank you for stopping by to share your thoughtful feedback on Taylor! We're pleased his support and diligence made your recall experience a breeze. We appreciate your business and look forward to more opportunities to serve you! Regards, Rich Newsome - General Manager

March 21, 2023

They were very attentive and informative. They kept in contact through text and calls through the process of fixing my vehicle. More

by SmithNancy
Recommend Dealer
Yes
Employees Worked With
Cole Smith
Mar 22, 2023 -

Germain Honda of Dublin responded

Thanks so much, Nancy! We truly appreciate your business and your positive feedback on our service team. We want to make sure you are always well-informed with service details and progress, so we're happy that was your experience at this visit. We'll see you next time! Regards, Rich Newsome - General Manager

March 21, 2023

Winslow Johnson is awesome to deal with and this 3 car I purchased from. Home More

by jbw34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson, Dontay Hunter,Sr
Mar 22, 2023 -

Germain Honda of Dublin responded

Hi, jbw34! It sounds like you had another awesome dealership experience with Winslow. Congratulations on your latest new Honda! Thanks for sharing your wonderful feedback with us. We enjoy working with you and wish you all the best in your upcoming travels, from the entire team at Germain Honda! Regards, Rich Newsome - General Manager

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