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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

April 24, 2023

Mark Wagner did an excellent job of going to bat for me and obtaining a fair trade in price for my vehicle. Mark explained options to me with regard to outright sale or trade in. Mark did not pressure me More

by duckmodo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Wagner, Dontay Hunter,Sr
Apr 26, 2023 -

Germain Honda of Dublin responded

Thank you for sharing your positive sales experience with Mark. We are pleased to know that Mark made sure you found the perfect vehicle and secured a great trade in offer for you. Here at Germain Honda of Dublin our sales staff is here to provide you all the information you need to make a buying decision that is right for you. We sincerely apologize that your overall experience was not the quality experience we strive to provide and for any inconvenience we may have caused. Your feedback regarding your visit is greatly appreciated and will be shared with our management teams so that we can focus on improving our processes to help better serve all our guests going forward. Our goal is to provide the ultimate guest experience at every touchpoint. We thank you for your business and wish you many safe and pleasurable driving miles in your pre-owned SUV. Best Regards, Rich Newsome General Manager

April 24, 2023

TYLER CHANEY ALWAYS GIVE ME EXCELLENT SERVICE WHENEVER I COME IN. HE EXPLAINS EVERYTHING AND HELPS ME ALL MY NEEDS. More

by AMHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chaney
Apr 24, 2023 -

AMHICKS responded

TYLER CHANEY IS THE BEST SERVICE PROVIDER THAT I HAD TO PLEASURE OF WORKING WITH AND I PERFER TO WORK WITH HIM ONLY. HE PROVIDES EXCELLENT CUSTOMER SERVICE. HE IS VERY HELPFUL, PROFESSIONAL, KNOWLEDGABLE, AND FRIENDLY. THANK YOU TYLER, YOUR THE BEST...

Apr 24, 2023 -

Germain Honda of Dublin responded

Thank you for letting us know you continue to enjoy working with Tyler on servicing your vehicles! He will certainly be honored by your very kind words. We sincerely appreciate your business in our service department and look forward to making your next appointment just as reliable. See you then! Regards, Rich Newsome - General Manager

April 21, 2023

I purchased my new Honda Pilot from Justin Bunkers and he was easy to work with. He took the time to listen to my needs and was very helpful in finding the right vehicle for me. Justin was not pushy and was More

by gandrphillips
Recommend Dealer
Yes
Employees Worked With
Justin Bunkers
Apr 21, 2023 -

Germain Honda of Dublin responded

Thanks for taking a moment to recognize Justin's no-nonsense approach to your purchase experience! We're glad you felt supported and at ease with your dealership visit because of him. Congratulations on your new Honda! Best wishes for amazing travels in your future, from the entire team at Germain Honda! Regards, Rich Newsome - General Manager

April 20, 2023

I worked with Aaron Pape at this dealership and he made sure that I was completely satisfied with my purchase. He followed up with me when I was looking to make sure I got exactly what I wanted. More

by ehoward1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pape
Apr 21, 2023 -

Germain Honda of Dublin responded

Wonderful! Thanks for letting us know how happy you were with Aaron's assistance. Congrats on the new Honda! We hope you really love it, and we wish you all the best in your upcoming travels, from all of us at Germain Honda! Regards, Rich Newsome - General Manager

April 19, 2023

I took my car in on a Monday morning, and even though they were swamped, Amy Pickens treated me as though I was the most important customer there. She is great! Very friendly and caring, taking time to l More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, who fixed my car. , Amy Pickens
Apr 20, 2023 -

Germain Honda of Dublin responded

Hi, Caryl! Thank you for letting us know Amy and Adrian worked together to resolve your vehicle's issues to return you safely to the road after a thorough service visit. We wish you the safest of travels until we see you again! Regards, Rich Newsome - General Manager

May 12, 2023 -

CG responded

You have a friendly, caring team of people there, Rich. My experience was with them was wonderful!

April 19, 2023

Quick Service with out any problems. Highly Recommended . SERVICE EXCELLENT AMY PICKENS was there to be sure no problems . More

by tunein4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Apr 20, 2023 -

Germain Honda of Dublin responded

Thanks for the awesome feedback on your trusted service advisor, Amy! We're so happy she handled your vehicle's needs with great care and urgency to make sure your visit was done in a timely manner. We'll see you at your next appointment! Regards, Rich Newsome - General Manager

April 19, 2023

I had a great experience at Germain Honda. Amy Pickens was wonderful to work with. Thank You More

by Phkh1961
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amy Pickens, Jerry Atkinson
Apr 20, 2023 -

Germain Honda of Dublin responded

Thank you so much! We truly appreciate your business and your positive feedback on Amy. She's an exemplary advocate for her clients and we're happy you enjoyed working with her. We look forward to providing you with the same wonderful service at your next appointment. See you then! Regards, Rich Newsome - General Manager

April 19, 2023

David Myers did a fantastic job helping me get my car! !!! He was patient and knowledgeable. More

by eoconnoreileen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Myers
Apr 20, 2023 -

Germain Honda of Dublin responded

That's wonderful news! Congratulations on your new Honda! We're glad David did everything he could to make this a smooth and transparent experience for you. We wish you nothing but joy and satisfaction in your upcoming travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager

April 18, 2023

Dealership works hard to provide great service. The staff is courteous and friendly. We have purchased many cars through Germain without a single issue. More

by Cawk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Moore
Apr 20, 2023 -

Germain Honda of Dublin responded

Cawk, thanks for taking a moment to let us know we continue to serve you well at Germain Honda! It is our pleasure to assist you with any and all of your automotive needs, and we hope to have more opportunities to do so. We'll see you next time! Regards, Rich Newsome - General Manager

April 18, 2023

Great service. Cole Smith kept me updated with how my car was coming along throughout the day. He brought my paperwork to cashier as soon as he saw me walk in to More

by Cakrph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Smith
Apr 20, 2023 -

Germain Honda of Dublin responded

We're so glad to hear that about Cole! Thank you for sharing with us how much you appreciated his service. We look forward to making your next appointment just as great! Regards, Rich Newsome - General Manager

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