
Germain Honda of Dublin
Dublin, OH
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Mark Wagner did an excellent job of going to bat for me and obtaining a fair trade in price for my vehicle. Mark explained options to me with regard to outright sale or trade in. Mark did not pressure me and obtaining a fair trade in price for my vehicle. Mark explained options to me with regard to outright sale or trade in. Mark did not pressure me or try to influence me other than to make a smooth sale, I felt like I was buying the Highlander and not "being sold". I come from a sales background and appreciate Mark respecting me and my decisions. My only issues were with paying for the vehicle and picking it up. The people in the finance area did not know where Dontay in order to pay for the vehicle. It took over two hours to pay for and pick up my vehicle; it was not detailed and ready to go. More
I purchased my new Honda Pilot from Justin Bunkers and he was easy to work with. He took the time to listen to my needs and was very helpful in finding the right vehicle for me. Justin was not pushy and was was easy to work with. He took the time to listen to my needs and was very helpful in finding the right vehicle for me. Justin was not pushy and was not "trying to sell" me a car. I appreciated his approach and I will recommend him to other people. More
I worked with Aaron Pape at this dealership and he made sure that I was completely satisfied with my purchase. He followed up with me when I was looking to make sure I got exactly what I wanted. sure that I was completely satisfied with my purchase. He followed up with me when I was looking to make sure I got exactly what I wanted. More
I took my car in on a Monday morning, and even though they were swamped, Amy Pickens treated me as though I was the most important customer there. She is great! Very friendly and caring, taking time to l they were swamped, Amy Pickens treated me as though I was the most important customer there. She is great! Very friendly and caring, taking time to listen to all my concerns. She is an asset to your CS Dept and I will definitely return because of her. I re Adrian, in service, took care of fixing the issues I was having with my car. I very much appreciate all his help in resolving the issues. Sincerely, Caryl Gatton More
Dealership works hard to provide great service. The staff is courteous and friendly. We have purchased many cars through Germain without a single issue. The staff is courteous and friendly. We have purchased many cars through Germain without a single issue. More
Great service. Cole Smith kept me updated with how my car was coming along throughout the day. He brought my paperwork to cashier as soon as he saw me walk in to Cole Smith kept me updated with how my car was coming along throughout the day. He brought my paperwork to cashier as soon as he saw me walk in to retrieve my car. Cole was very professional and super nice. More