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Germain Honda of Dublin

Dublin, OH

4.9
4,274 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,274 reviews

August 04, 2011

My Accord had suffered severe hail damage during a storm early this summer. I did not expect my car to look so good when they were done considering I had over 160 dents on the hood alone. Mike took the time More

by luann47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 08, 2011 -

Germain Honda of Dublin responded

Thank you for your kind review of Germain Honda of Dublin and of Mike. I am thrilled that you were so pleased with the work Mike did on your vehicle. Best Regards, Jessica Germain General Manager

July 29, 2011

Germain was able to combine brake replacement, scheduled maintenance and body repair so that we didn't have to make two trips. Rom May coordinated it all. More

by j24j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald May
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you so much for your kind review of Germain Honda of Dublin. I'm glad our team was able to coordinate efforts to make servicing with us much easier. Best Regards, Jessica Germain General Manager

July 26, 2011

Purchased our fourth consecutive Honda from this dealership (formerly Immke Honda)due to Honda's reliability and the service we receive, both in new care sales and with the service department. Our l More

by drkrall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you so much for your kind review of Germain Honda of Dublin and of Frank. We greatly appreciate you taking time out of your day to tell others about your experience with us. We look forward to our continued relationship and thank you for your referrals. Best Regards, Jessica Germain General Manager

July 25, 2011

This is the third car we've purchased from Kirti. It's worth an 80 mile drive to deal with him. He's honest, knowledgeabel, and easy to deal with. What else is there? More

by mike merlo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirti, Kirti Vansadia
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin and of Kirti. I was reading your review and you are correct, what else is there? Thank you. Best Regards, Jessica Germain General Manager

July 22, 2011

I had an issue with a previous repair to my vehicle. 10 minutes after I discussed it with Gary Kennedy my car was repaired and I was back on the road. Thanks Gary for all of your help every time I stop in More

by blanchemueller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Kennedy
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you so much for your review of Germain Honda of Dublin and Gary Kennedy. I was very pleased that Gary was able to resolve your concern and get you back on the road in a matter of minutes. Thank you for allowing Gary the opportunity to address the issue for you. Best Regards, Jessica Germain General Manager

July 21, 2011

My car had been towed here twice within 4 days, so I was having a bad week. The last drop off was before the Fourth of July. Some shipping mix up ended up delaying my parts by another 5 days from when I dro More

by sergiof09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell, Eddie Sorrell
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you so much for your review of Germain Honda of Dublin. I'm so happy Eddie was able to assist you in your time of need and made sure that you were not stranded so far from home. We appreciate your business and look forward to assisting you with your automotive needs for years to come. Best Regards, Jessica Germain General Manager

July 21, 2011

From the moment we walked in the door the staff made us feel comfortable, and welcome. This was actually an enjoyable car buying experience. Above all else they went out of their way to complete our deal a More

by elliedawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MYRON
Jul 29, 2011 -

Germain Honda of Dublin responded

Thank you so much for your review and kind words about our staff. At Germain Honda of Dublin we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best Regards, Jessica Germain General Manager

July 20, 2011

I would definately recommend Germain to friends or family everyone there was very pleasant and very helpful. The same day I bought the car I drove home I couldnt get the car to go back in reverse.Frank was a More

by aprilmae35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jul 21, 2011 -

Germain Honda of Dublin responded

Thank you for your kind review of Germain Honda. I wanted to personally thank you for your business and welcome you to the Germain Family of dealerships. I'm sorry to hear you had an issue with your new vehicle but am glad that Frank was able to get matters taken care of so quickly for you. Please know that we are always here for you. Best Regards, Jessica Germain General Manager

July 19, 2011

Second trip back to Germain service for ongoing issues. You can see my prior reviews over the last month to catch up. Tom called after the last review I posted, and promised to clean the car and replace More

by JustinG21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in Service, Tom Rankin
Jul 21, 2011 -

Germain Honda of Dublin responded

I wanted to personally thank you for allowing my team the opportunity to address your concerns. We greatly appreciate your patience as we worked to resolve these issues for you. Best Regards, Jessica Germain General Manager

July 15, 2011

Frank Pulsinelli was my sales associate for my new Honda Accord. Frank made buying the car a much more pleasant and relaxing experience than I have ever experienced previously when buying a car. I felt like More

by likabab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinellli, Frank Pulsinelli
Jul 19, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. We greatly appreciate your kind words regarding your experience and about Frank. Keeping our customers best interest at heart is exactly what we do here at Germain Honda. We thank you for your business and wish you many pleasurable and safe driving miles in your new car. Best Regards, Jessica Germain General Manager

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