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Germain Honda of Dublin

Dublin, OH

4.9
4,266 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

July 20, 2011

I would definately recommend Germain to friends or family everyone there was very pleasant and very helpful. The same day I bought the car I drove home I couldnt get the car to go back in reverse.Frank was a More

by aprilmae35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jul 21, 2011 -

Germain Honda of Dublin responded

Thank you for your kind review of Germain Honda. I wanted to personally thank you for your business and welcome you to the Germain Family of dealerships. I'm sorry to hear you had an issue with your new vehicle but am glad that Frank was able to get matters taken care of so quickly for you. Please know that we are always here for you. Best Regards, Jessica Germain General Manager

July 19, 2011

Second trip back to Germain service for ongoing issues. You can see my prior reviews over the last month to catch up. Tom called after the last review I posted, and promised to clean the car and replace More

by JustinG21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in Service, Tom Rankin
Jul 21, 2011 -

Germain Honda of Dublin responded

I wanted to personally thank you for allowing my team the opportunity to address your concerns. We greatly appreciate your patience as we worked to resolve these issues for you. Best Regards, Jessica Germain General Manager

July 15, 2011

Frank Pulsinelli was my sales associate for my new Honda Accord. Frank made buying the car a much more pleasant and relaxing experience than I have ever experienced previously when buying a car. I felt like More

by likabab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinellli, Frank Pulsinelli
Jul 19, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. We greatly appreciate your kind words regarding your experience and about Frank. Keeping our customers best interest at heart is exactly what we do here at Germain Honda. We thank you for your business and wish you many pleasurable and safe driving miles in your new car. Best Regards, Jessica Germain General Manager

July 10, 2011

My experience at Germain Honda was excellent. This was my My experience at Germain Honda was excellent. This was my first purchase of a Honda after years of buying other brands and I wish I would More

by jkelley_78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 11, 2011 -

Germain Honda of Dublin responded

Thank you for your kind review of Germain Honda of Dublin and of Cody. We are very pleased that you enjoyed your experience with us and look forward to meeting your automotive needs for years to come. Best Regards, Jessica Germain General Manager

July 10, 2011

I just bought/leased my 3rd Honda from Frank Pulsinelli. This is 3 vehicles in 4 years he's fantastic, and so are my Honda's. I drive 1,000 miles a week on business and my 08' Honda Accord coupe is great. T More

by Jim Dunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jul 11, 2011 -

Germain Honda of Dublin responded

I wanted to personally thank you for your review, your kind words about Frank and especially your business. We look forward to our continued relationship. When you are in the dealership in November, please have Frank let me know so that I might stop by and say hello. Best Regards, Jessica Germain General Manager

July 02, 2011

I made initial contact with the dealer through their webpage. Chris and Diana provided me with some prices and followed up with a phone call to answer some more questions. When I went to the dealer I m More

by clint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Glover & Diana Hyder
Jul 06, 2011 -

Germain Honda of Dublin responded

Thank you so much for your review and kind words about our staff. At Germain Honda of Dublin we take great pride in our team and ensure that we deliver the utmost customer service to our clients. Please let us know if there is anything additional we can do for you. We appreciate your business and look forward to meeting your automotive needs for many years to come. Best Regards, Jessica Germain General Manager

July 01, 2011

I have dealt with Frank over many years. I bought three used cars through Frank at another dealer and followed him to Germain where I bought three since. I recommend Frank to family and friends. More

by kusher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli, Frank Pulsinelli
Jul 06, 2011 -

Germain Honda of Dublin responded

Thank you for your kind review of Frank and Germain Honda of Dublin. I wanted to personally thank you for your continued business. Best Regards, Jessica Germain General Manager

June 30, 2011

I recently had service perfomed at the dealership and was leary at first. Jim, was very kind and explained everything in great detail that was done on my 2006 Honda Pilot. I will for sure think of your dear More

by Che11es
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cruikshank
Jul 06, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. I'm extremely pleased that Jim was able to assist you and ease any uneasy feelings you may of had regarding doing business with our dealership. We look forward to building our relationship with you over the years to come. Thank you for allowing us the opportunity to earn your trust. Best Regards, Jessica Germain General Manager

June 29, 2011

1. So we bought a Certified Honda from this dealer and they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in t More

by JustinG21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reynolds in sales and Service Dept
June 29, 2011

i was greeted immediately after entering dealership. the salesman mr. wheeler found the 2 cars right away that i had looked on line. he knew right where they were and easily got one to drive. his knowledge More

by black honda accord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brandon wheeler
Jun 30, 2011 -

Germain Honda of Dublin responded

Thank you for your review of Germain Honda of Dublin. I'm very pleased that Brandon was able to assist you in making your experience with us a smooth process and not the typical car buying ordeal you have experienced in the past. Welcome to the Germain Family of dealerships, please let us know if there is anything we can do for you. Best Regards, Jessica Germain General Manger

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