Germain Honda of Dublin
Dublin, OH
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From the moment we walked in the door the staff made us feel comfortable, and welcome. This was actually an enjoyable car buying experience. Above all else they went out of their way to complete our deal a feel comfortable, and welcome. This was actually an enjoyable car buying experience. Above all else they went out of their way to complete our deal and ensure our satisfaction. The professionalism and knowledge of the sales team and finance department at Germain Honda Dublin has earned our business for life. More
I would definately recommend Germain to friends or family everyone there was very pleasant and very helpful. The same day I bought the car I drove home I couldnt get the car to go back in reverse.Frank was a everyone there was very pleasant and very helpful. The same day I bought the car I drove home I couldnt get the car to go back in reverse.Frank was able to get my a rental at no cost to me to get the problem fixed. I was very pleased!! More
Second trip back to Germain service for ongoing issues. You can see my prior reviews over the last month to catch up. Tom called after the last review I posted, and promised to clean the car and replace You can see my prior reviews over the last month to catch up. Tom called after the last review I posted, and promised to clean the car and replace the tire. He was hopeful to get the car back into service the next day, but I left on a trip and parked the car in the garage for the weekend with the bad tire. Brought it back in, received a loaner car. Tom greeted me and identified that the detailing job was pretty bad. He had my floor mats and installed them right away. By 5pm I had my tire replaced and the detail job was finally done correctly. This has been a much better experience. By the way, Tom tossed in the mats for free ($150) which is a nice gesture considering all the time and trouble I've had getting the car back to even (all of this should have been corrected prior to putting it on the lot to be sold.) I'm still not sold that the additional 5 year detail/oil change option for $600 is worth it, but time will tell. Tom also worked out the paperwork so I finally received my Title to register the car after 28 days. I'm very happy that it is all over and after 28 days I can just enjoy the car. More
Frank Pulsinelli was my sales associate for my new Honda Accord. Frank made buying the car a much more pleasant and relaxing experience than I have ever experienced previously when buying a car. I felt like Accord. Frank made buying the car a much more pleasant and relaxing experience than I have ever experienced previously when buying a car. I felt like he cared, wasn't pressuring me into something I didn't want and was looking out for my interests in getting me a decent price and the right car for my family. I would go back to Frank again and I will recommend him to my friends and family. More
My experience at Germain Honda was excellent. This was my My experience at Germain Honda was excellent. This was my first purchase of a Honda after years of buying other brands and I wish I would My experience at Germain Honda was excellent. This was my first purchase of a Honda after years of buying other brands and I wish I would have come here years ago. Our salesperson was Cody and he was very helpful and knowledgeable about the vehicle and took the time to go through how every option worked with us after the purchase. We also got a very fair price for our trade in which helped us get the payment we needed, price negotiations didnt feel extremely stressful as it has felt at other places my husband and I have been. I would highly recommend this dealership and I will definitely be back in the future. More
I just bought/leased my 3rd Honda from Frank Pulsinelli. This is 3 vehicles in 4 years he's fantastic, and so are my Honda's. I drive 1,000 miles a week on business and my 08' Honda Accord coupe is great. T This is 3 vehicles in 4 years he's fantastic, and so are my Honda's. I drive 1,000 miles a week on business and my 08' Honda Accord coupe is great. Then due to their safety rating I leased a 10' Honda Fit for my 17 yr old and we love it. This July 4th weekend I leased a 11' Honda Accord Sedan for my 82 yr old mother and she loves it, very easy for her to drive. My son's 16th is in November and I'll be visiting Frank again, he and the folks at Germain Honda of Dublin were great. Thank you Frank. More
I made initial contact with the dealer through their webpage. Chris and Diana provided me with some prices and followed up with a phone call to answer some more questions. When I went to the dealer I m webpage. Chris and Diana provided me with some prices and followed up with a phone call to answer some more questions. When I went to the dealer I met Chris and looked over the new CR-V. I knew what I wanted and Chris had my trade-in appraised right away. Chris and I were able to agree on the numbers pretty quickly. It was a smooth, low stress process. Not like a lot of local dealers. I was promplty processed through finance and ready to take delivery. Delivery took some time, but it was the last day of the month and the dealer was busy. Overall, Chris was a champ and I would recommend him to anyone looking for a new Honda. More
I have dealt with Frank over many years. I bought three used cars through Frank at another dealer and followed him to Germain where I bought three since. I recommend Frank to family and friends. used cars through Frank at another dealer and followed him to Germain where I bought three since. I recommend Frank to family and friends. More
I recently had service perfomed at the dealership and was leary at first. Jim, was very kind and explained everything in great detail that was done on my 2006 Honda Pilot. I will for sure think of your dear leary at first. Jim, was very kind and explained everything in great detail that was done on my 2006 Honda Pilot. I will for sure think of your dearlship first the next time I have an issue or concerns with my vehicle. THANKS!!! More
1. So we bought a Certified Honda from this dealer and they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in t they "did" 150 point inspection. Can you please tell me how you miss that there is no seat belt in the car? Rear Passenger seat has no seat belt in the wall. Nothing! now they want me to come in so they can look at it and order the part, then I can come back again and they can install it. Here's a great idea order the ****** seat belt and put it in the first time I come in. 2. There was a service history in the glove box when I test drove it, we go inside and purchase it, come out, nothing in the glove box and they won't give it to me. These people suck. 3. We ask them to clean it up before giving us the keys as it was sitting under a tree. The white paint still had black dirt marks in it after "running it through the wash." 4. While there I order the all weather mats, and pay for them upfront. 5 days later, when I'm expecting the call they should be ready for pickup, I get the call saying they don't make them anymore and by the way here is the refund. Enough, this place is a joke. More