Germain Honda of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 4,268 reviews
I recently purchased a Civic at Germain Honda. After considering other options I was referred to Jessica Germain. (Actually, I have been taking my Odyssey to their service department for several years considering other options I was referred to Jessica Germain. (Actually, I have been taking my Odyssey to their service department for several years and have always been pleased by their people and work.) Jessica was/is a wonderful person as well as a professional. We actually worked with Frank P. and he was very knowledgable, and proactive, in helping us find the right car for our needs. The entire process was pleasant and positive, which is important as car-buying can be stressful. My family and I would be happy to work with them and purchase another vehicle from Germain Honda in the future. Thank you. More
I have bought several cars from this dealership and I always worked with Chris Glover. I just bought a Honda Crosstour and Chris walked me through the entire process flawlessly. He knows his product in always worked with Chris Glover. I just bought a Honda Crosstour and Chris walked me through the entire process flawlessly. He knows his product inside and out and just makes car buying a pleasant experience. I made him aware of what I could pay, what options I was looking at and he made it work. I would not deal with anyone else if you are in the market for a Honda. I get a new care every three years and he makes me not dread the experience. He is honest and in that line of work, that is a rare commodity. More
My Wife and I looked at a used 2010 Odyssey and made an offer to purchase contingent upon them being able to remove a strong odor from the well and all the floor mats. They called to let me know the had co offer to purchase contingent upon them being able to remove a strong odor from the well and all the floor mats. They called to let me know the had completed the work. Returned to the dealer only to find the odor was still there along with pet hair still in the carpet. The salesman did everything right it was the other people at Germain who let him down. They needed to do what they said they would do. They failed. If this is how they address this issue before the sale, I can't imagine them following through after the sale. Therefore I can't recommend this dealer. I know you will find a better Honda buying experience with another dealer. More
My experience was very positive at Germain Honda of Dublin. They were willing to deal with me and seemed very upfront and transparent through the proces. Dublin. They were willing to deal with me and seemed very upfront and transparent through the proces. More
My Accord had suffered severe hail damage during a storm early this summer. I did not expect my car to look so good when they were done considering I had over 160 dents on the hood alone. Mike took the time early this summer. I did not expect my car to look so good when they were done considering I had over 160 dents on the hood alone. Mike took the time to keep me informed weekly of the process. My car looks amazing and I would recommend them to anyone wanting superior quality body work done!! Thank you!!! More
Germain was able to combine brake replacement, scheduled maintenance and body repair so that we didn't have to make two trips. Rom May coordinated it all. maintenance and body repair so that we didn't have to make two trips. Rom May coordinated it all. More
Purchased our fourth consecutive Honda from this dealership (formerly Immke Honda)due to Honda's reliability and the service we receive, both in new care sales and with the service department. Our l dealership (formerly Immke Honda)due to Honda's reliability and the service we receive, both in new care sales and with the service department. Our latest purchase was a 2010 Honda CR-V. FRANK PULSINELLI did a phenomenal job servicing our needs. My wife and I were very pleased with Frank's professionalism, knowledge of the product and his attention to detail. We have recommended Frank to many friends, and those that did meet with Frank came away with the same satisfaction. More
This is the third car we've purchased from Kirti. It's worth an 80 mile drive to deal with him. He's honest, knowledgeabel, and easy to deal with. What else is there? worth an 80 mile drive to deal with him. He's honest, knowledgeabel, and easy to deal with. What else is there? More
I had an issue with a previous repair to my vehicle. 10 minutes after I discussed it with Gary Kennedy my car was repaired and I was back on the road. Thanks Gary for all of your help every time I stop in minutes after I discussed it with Gary Kennedy my car was repaired and I was back on the road. Thanks Gary for all of your help every time I stop in. More
My car had been towed here twice within 4 days, so I was having a bad week. The last drop off was before the Fourth of July. Some shipping mix up ended up delaying my parts by another 5 days from when I dro having a bad week. The last drop off was before the Fourth of July. Some shipping mix up ended up delaying my parts by another 5 days from when I dropped it off. I called the switchboard to confirm it was finally ready and was dropped off by a friend. Unfortunately my car was not ready and I was stranded without a ride back home 75 miles away. Eddie Sorrell happened to overhear the whole situation and helped me get back home - at no cost to me. Additionally, the next day, he worked some magic and got my car repaired for a fraction of what it had been estimated at. After a pretty relentless week, Eddie made it as smooth and comfortable as possible. Thanks a lot to your team. More