Germain Honda of Dublin

Very friendly, very helpful when I got my accord, even they do not have a 11, they tried to get me one from the other places. And we finally decide to get a 12 model instead for $800 more. they do not have a 11, they tried to get me one from the other places. And we finally decide to get a 12 model instead for $800 more. More

My wife and I were very pleased with Perry Lynch. He followed through with what he told he would do. The problem with our '09 CR-V seems to be resolved. The only problem I experienced was trying to followed through with what he told he would do. The problem with our '09 CR-V seems to be resolved. The only problem I experienced was trying to learn the status of the repair. The car was dropped off at 8:30 8/30/2011. I was not called during the day. When I called the service dept. that evening to learn the status, I was put on hold. I don't know with whom I was speaking, but I got cut off. I called back; got cut off again. It happened two more times for a total of four. I gave up and picked up the car the next morning. More

Everything about my visit to Germain and dealing with Chris was as ideal as any customer could wish for. Chris greeted me upon my arrival, had my paperwork ready, and made sure that I had all accomodati Chris was as ideal as any customer could wish for. Chris greeted me upon my arrival, had my paperwork ready, and made sure that I had all accomodations needed while I would be without my vehicle. Chris provided a very accurate assessment of when my vehicle would be ready to pick up, as well as notified me as soon as it was ready to go. When I got back in my vehicle it was looked and felt like it was brand new again. I look forward to working with Chris and Honda in the future, and as a young professional in Columbus, with service and performance like Chris and the Germain team, I expect to have a long relationship with Germain Honda of Dublin. More

Every once in a while you come across an employee who's very presence can make a difference in your day. Jenny is this person. While I am sure you have many wonderful employees, I was fortunate to have Jen very presence can make a difference in your day. Jenny is this person. While I am sure you have many wonderful employees, I was fortunate to have Jenny handle my service order. She is truly one of the most positive, friendly people you could have the pleasure working with. My service turned out to be much more than planned, and she was empathetic, understanding, and very soothing. She did not try to sugar-coat things. She simply responded as a friend who cared about my personal situation, while still maintaining professionalism. It is quite a balance to achieve this. I can assure you, she shines in her approach to customers. You should feel very proud about having her as an employee. I have been in the Customer Service firld for 30 years, so have high expectations. She far exceeded them! I will always ask for her in the future. Please don't let her go anywhere! She is such an asset to you!!! More

When I went in and look at the civic si I wasn't think I'll be able to get the car but bob help me getting the car, I'm happy now! Plus he teach me how to drive a m.t, it isn't easy but I got it! Thx to h I'll be able to get the car but bob help me getting the car, I'm happy now! Plus he teach me how to drive a m.t, it isn't easy but I got it! Thx to him and Honda dealer for making my day, get car n drive home da same day More

We purchased a new Odyssey last week from Germain Honda. Brandon Clayton was very knowledgeable and pleasant to work with. Not once, did we feel pressured to buy the car. We are fairly new to the Columbus a Brandon Clayton was very knowledgeable and pleasant to work with. Not once, did we feel pressured to buy the car. We are fairly new to the Columbus area and chose Germain because we had maintenance done on our 2000 Odyssey several times and were always pleased with the quality of their workmanship. Everyone was friendly and made us feel comfortable. It was definitely the best car buying experience we have ever had! The dealership manager,Mike Eagle,was also a pleasure to work with!! More

Zac is friendly and greets customers with a smile. I feel like a valued customer whether I am having major service done or a bulb changed. He is knowledgeable and able to answer any questions I might have. like a valued customer whether I am having major service done or a bulb changed. He is knowledgeable and able to answer any questions I might have. He makes sure to return any phone messages in a timely manner. I plan on returning for future service because of the excellent service I have received in the past and continue to receive. I would and have recommended this dealership because of my overall experiences and employees like Zac. More

I liked everything about this dealership, from my first test drive to picking up my new car. I had never driven a Honda and I was very pleased when my test drive proved to be a great experience. I met Cind test drive to picking up my new car. I had never driven a Honda and I was very pleased when my test drive proved to be a great experience. I met Cindy when I first walked in the door and liked her right away. I have never said that about any salesperson. She made me feel more like a friend than a customer. I love my new car and I would recommend Cindy and Germaine Honda to everyone I know. Thank You! More

My salesman Frank P. Was recommended to me by a friend. I in turn would recommend him. Great experience, honest and hard working, gave me plenty of options and choices on several models. No pressure allowed in turn would recommend him. Great experience, honest and hard working, gave me plenty of options and choices on several models. No pressure allowed me to make the comparisons and choose vehicle that worked best for me. I wouldn't take the time to do this if this had not been a very positive experience. Rich from Columbus More