Germain Honda of Dublin

Buying a used car (2003 Jeep Grand Cherokee)from Frank was a very pleasant experience. I was treated with utmost honesty and respect, and the deal was made so easily, that I would recommend his service t was a very pleasant experience. I was treated with utmost honesty and respect, and the deal was made so easily, that I would recommend his service to anyone to anyone looking for a vehicle at Germain Honda of Dublin Ohio. Frank is a top-notch gentleman, who helped my purchase go smoothly. More

Zac has helped me every time I bring my Honda in for service. He is always friendly and follows through on whatever he says he will do. I appreciate good customer service like Zac provides. service. He is always friendly and follows through on whatever he says he will do. I appreciate good customer service like Zac provides. More

From the greeter at the door, to my salesman, Christopher Glover my service was superb. Even when I requested clarification, everyone was helpful, patient and explained things in a manner that was crystal c Glover my service was superb. Even when I requested clarification, everyone was helpful, patient and explained things in a manner that was crystal clear. Negotiations were straightforward and stress free. I have already driven over one thousand miles. Chris' help allowed me to select the car that is perfect for me now, and will be serviceable into the distant future. I couldn't be happier. More

Purchased a new Odyssey from Bob at Germain Honda. Great salesguy, very knowledgeable. Made our buying experience a pleasure. I put Germain against a few other Columbus Honda Dealers and chose Germain for salesguy, very knowledgeable. Made our buying experience a pleasure. I put Germain against a few other Columbus Honda Dealers and chose Germain for not only the lowest price but the communication the way we were treated. Would definitely recommend Germain and Bob Bauer for your next purchase. More

I usually hate car shopping. I hate high pressure sales techniques and do not like the back and forth of getting the best deal. I walked into the dealership and the General Manager was sitting behind the r techniques and do not like the back and forth of getting the best deal. I walked into the dealership and the General Manager was sitting behind the reception desk. She was "filling in" on a Sunday. Jesscia Germain (General Manager) was very friendly and wanted to help me find a sales person who would not pressure me at all. She chose Cindy who was great. We discussed what I wanted and how much it would cost. She encouraged me to make any offer I felt was fair and she presented it to her sales manager. I did not get the feeling at any time that I was being pressured, and the deal was very straight forward. I would recommend Germain Honda on Sawmill Road Columbus Ohio!!! More

I met Gary Kennedy approximately 19 years ago when he was a service adviser and I had a problem with one of my cars when I was in college (I'm now an attorney). I was so impressed with how superbly Gary tre a service adviser and I had a problem with one of my cars when I was in college (I'm now an attorney). I was so impressed with how superbly Gary treated me and how friendly, honest, conscientious and knowledgeable he was, I have taken my cars to Gary for all my service and body shop needs ever since. Over all those many years, Gary has always treated me great. He always makes sure any service I have done is done right and done timely and that I am treated very well. Although I now live out in Johnstown, I still come all the way to Dublin to see Gary for every service he can provide - from simple oil changes to the biggest of repairs (including items like tires, etc.). Because of how highly I think of Gary and his opinions and how much I trust him, I have referred numerous friends and family to Gary over the years, and just a couple months ago I asked Gary for a referral to a salesperson at Germain (and then I bought a car from the person Gary referred me to). I can honestly say I have never met anyone who provided more outstanding customer service than Gary and that is the reason why Gary has, multiple times over, permanently earned all my automobile business. Matt More

Mr. Kennedy is the type of employee that keeps customers for auto dealers.. In this day and age customer service is the key to keeping customers and Mr. Kennedy gets that! He takes ownership, does not pla for auto dealers.. In this day and age customer service is the key to keeping customers and Mr. Kennedy gets that! He takes ownership, does not place blame, gets to the root of the problem and comes up with solutions that get issues solved with minimal impact to the customer. The Germain Honda dealership is very fortunate to have Mr. Kennedy on their staff, his professionalism and attention to excellent customer service cannot be over stated!! Because of Mr. Kennedy Germain has gained a customer for life! Gary Estep Columbus, Ohio More

Multiple lights had come on with my 21 year old daughter driving. Jim did a good job of checking the car out, calling me with the results, pointing out what was coming up for potential problems (it is a 200 driving. Jim did a good job of checking the car out, calling me with the results, pointing out what was coming up for potential problems (it is a 2001 model). He is always helpful. More

I have purchased two cars from Frank in the last two years. He is wonderful to deal with. Knows his product. He does not give you the run around like so many auto salesmen and does not waste your tim years. He is wonderful to deal with. Knows his product. He does not give you the run around like so many auto salesmen and does not waste your time. He gets straight to the deal once you have decided on the car you want. More

We drive about 2 hours from Coldwater, Ohio to Germain Honda because we greatly appreciate the service your dealership provides. Jim Sutter is a great service advisor. He is very knowledgeable about the Honda because we greatly appreciate the service your dealership provides. Jim Sutter is a great service advisor. He is very knowledgeable about the Odyssey and the services it requires. He does an excellent job of informing us as to the progrees being made on the serivice and is very accurate on the time needed to do the job. He is very friendly and professional in his dealings with us. We pass several Honda dealerships in order to bring our Odyssey to your facility. We have been coming to you for service for several years now and have bought several vehicles from you. We have been very satisfied with our contact with your dealership and would recommend you very highly to anyone who asks. David Gordon More