Germain Honda of Dublin
Dublin, OH
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The dealership is great, but Frank is the best. He is all business, knows his stuff, cuts to the chase, gives me a great deal and does so in short order! This is my second new car deal with him. My kin all business, knows his stuff, cuts to the chase, gives me a great deal and does so in short order! This is my second new car deal with him. My kind of guy! More
I went in to buy a new car and was happy with the no pressure to buy at the start. When it came down to finishing the deal the salesman went ahead and ran my credit after we had talked and my wife and m pressure to buy at the start. When it came down to finishing the deal the salesman went ahead and ran my credit after we had talked and my wife and me told him not to untill the deal was finish. The deal was still working on the price and the payment when he ran the credit report so we feft the dealership. We would of bought their if he hadnt ran my report without my permisssion. I am sorry that the salesman couldn't follow as wishes and lost a sale. Maybe next time he will listen to the customer needs and walk away happy with a sale. More
Everyone was very friendly. Kirti was excellent in making the purchase as easy as possible. Pam the finance director was excellent as well. I always dread every second of the thought of going to a c making the purchase as easy as possible. Pam the finance director was excellent as well. I always dread every second of the thought of going to a car dealership however the experience I had a Germain Honda was exactly the opposite. I never felt pressured at any point nor was I bothered at all. I was a fantastic experience in every way More
Chris was excellent to work with. He had a though knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had d knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had decided on a maximum payment before we started looking and he kept us under it. I was impressed with overall efficiency of the dealership. We arrived at about 6:30pm and drove off with a new car at 8pm. More
Frank Pulsinelli - the one stop for all your car needs! Frank listens... Many of them would make you to give what they want to sell - but Frank listens to what you want and services you based on your expec Frank listens... Many of them would make you to give what they want to sell - but Frank listens to what you want and services you based on your expectation ! The most important trait that i like in Frank is his friendly smile and most importantly his patience handling your need. I specifically requested Frank to assist me in buying my second car. It has always been a pleasure working with Frank. I have and will recommend Frank to my friends who wanted to have a pleasant experience buying a car... More
Germain Honda of Dublin deserves credit for their friendly, efficient service center. I was very satisfied with their prompt greeting, comfortable waiting area, and numerous accommodations while wait friendly, efficient service center. I was very satisfied with their prompt greeting, comfortable waiting area, and numerous accommodations while waiting for my vehicle to be serviced. I definitely recommend this dealership to any Honda-owners within the Columbus area. More
I would recommend this dealership because the day we bought our 2 cars we had just left another dealership where the many sales people there were waiting in their lot like a Hawk on its prey. When we ar bought our 2 cars we had just left another dealership where the many sales people there were waiting in their lot like a Hawk on its prey. When we arrived at Germain honda there were no sales people in the parking lot and we were free to look around with no pressure. Arriving inside our sales person Cindy La Rose was friendly and assisted us by listening to what we were needing and not to make a sale. We were provided with and overall experience of getting the best deal we could for our financial situation. The customer service was that this sales person was interested in helping us with what we needed and wanted. The quality of work sent us home in 2 new cars and the price was great and an affordable loan in todays economy of high interest loans. My family would and has since our purchase recommend Germain Honda Of Dublin as people who care about their customers needs. Great work Cindy La Rose , Pam in Finance the other staff involved in helping (sorry we did not get their names)us get our new cars. We will return to Germain Honda of Dublin for our future car needs. More
I purchased my car from Germain Honda because I knew Gary Kennedy & he promised he would take care of me if I had any problem. I recently lost my husband and have had to go there twice - he understood why I Kennedy & he promised he would take care of me if I had any problem. I recently lost my husband and have had to go there twice - he understood why I needed to come in and took care of me. I go out of my way to go to Germain Honda & I know they have excellent service. Thank You Very Much for being there. Marty Tabor More
I purchased a used 2005 Honda Accord EXL (certified used care) on September, 1, 2008. I did have a few minor issues that were taken care of with no questions or issues. I have been dealing with Eddie Sorr care) on September, 1, 2008. I did have a few minor issues that were taken care of with no questions or issues. I have been dealing with Eddie Sorrell for 3 years. I feel very comfortable taking his word for what is needed to be done to my car for it to last for another 4 years or longer. Eddie knows I'm no a budget and will tell me what needs to be done now and what I can budget for to take care of in the future. With todays economy this is a great attribute and one that really helps me and my family. I would describe Eddie and his charecter as honest, knowledgeable, full of integrity, and very customer oriented. I have had great experiences with all the assiciates at Germain Honda from the Used Car Sales, New Car Sales, Service, shuttle drivers and more and will be back for future service or when I'm ready to purchase another vehicle. More