
Germain Honda of Dublin
Dublin, OH
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My experience at Germain was easy and hassle - free. Buying a car does take some time, but even still they were very cautious of my time and did their best to get me on the road as quick as possible. T Buying a car does take some time, but even still they were very cautious of my time and did their best to get me on the road as quick as possible. The process and the people I dealt with along the way were very friendly, knowledgable and weren't pressuring me to buy. More
I have had my CRV for almost 10 years and have always went to this dealership for service. My Honda has over 170,000 miles on it and is perfect right now, and I really owe it to them. I get a friendly went to this dealership for service. My Honda has over 170,000 miles on it and is perfect right now, and I really owe it to them. I get a friendly face everytime I go in, they've got great service. I get emails when it's due for another service to help me remember, and they've always been courteous to note my manual of services. I've had body work done twice and countless visits. I would never go anywhere else. My next car will be a Honda, and will be with Germain. Thanks guys! More
Frank was very knowledgeable, helpful and patient throughout our process of purchasing a new vehicle. We would definitely recommend all family and friends to him for assistance in the future. throughout our process of purchasing a new vehicle. We would definitely recommend all family and friends to him for assistance in the future. More
I had work done on my Honda and the associate I dealt with was Jim Sutter. Not only was he courteous and professional, he was funny and super sweet to me! Being a girly girl, I know nothing about cars. with was Jim Sutter. Not only was he courteous and professional, he was funny and super sweet to me! Being a girly girl, I know nothing about cars. Jim explained what, why and how my car was being worked on with the great knowledge. That means a lot to me because guys usually have a know-it-all attitude and Jim was patient enough to explain it all with detail. I will most definitely come back to Germain Honda, not just because of Jim--but because overall my experience was great! Thank you!! More
Brought in my 98 Accord in for some routine maintaince service so I decided to check out the new Accord. Went into the showroom and was greeted by Kirti, Great guy. I told him exactly what I wanted but un service so I decided to check out the new Accord. Went into the showroom and was greeted by Kirti, Great guy. I told him exactly what I wanted but unfortunately, the car was not in stock but he told me it was arriving within a week. A week later, gives me a call the car just came off the truck and told me that it'll be ready for delivery the next day. Was really happy with the delivery process and was greeted by Jessica Germain at time of delivery. I will definitely be back for my next Honda purchase at Germain. Michelle & Cindy is very professional in the service department and Kirti has been nothing but great experience from day one meeting him. Thanks! More
It is rare to go back to a dealership to purchase another vehicle, and work with the same salesperson these days. This is the 4th vehicle we have purchased from the same Salesperson, at the same dealership! vehicle, and work with the same salesperson these days. This is the 4th vehicle we have purchased from the same Salesperson, at the same dealership! Frank Pulsinelli is a pleasure to work with. He is very knowledgeable and professional and makes our car buying experience totally painless. He knows what we are trying to accomplish and gets it done quickly, no messing around! More
The dealership is great, but Frank is the best. He is all business, knows his stuff, cuts to the chase, gives me a great deal and does so in short order! This is my second new car deal with him. My kin all business, knows his stuff, cuts to the chase, gives me a great deal and does so in short order! This is my second new car deal with him. My kind of guy! More
I went in to buy a new car and was happy with the no pressure to buy at the start. When it came down to finishing the deal the salesman went ahead and ran my credit after we had talked and my wife and m pressure to buy at the start. When it came down to finishing the deal the salesman went ahead and ran my credit after we had talked and my wife and me told him not to untill the deal was finish. The deal was still working on the price and the payment when he ran the credit report so we feft the dealership. We would of bought their if he hadnt ran my report without my permisssion. I am sorry that the salesman couldn't follow as wishes and lost a sale. Maybe next time he will listen to the customer needs and walk away happy with a sale. More
Everyone was very friendly. Kirti was excellent in making the purchase as easy as possible. Pam the finance director was excellent as well. I always dread every second of the thought of going to a c making the purchase as easy as possible. Pam the finance director was excellent as well. I always dread every second of the thought of going to a car dealership however the experience I had a Germain Honda was exactly the opposite. I never felt pressured at any point nor was I bothered at all. I was a fantastic experience in every way More
Chris was excellent to work with. He had a though knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had d knowledge of the vehicles that he showed us. He provided the information needed to make the decision but did not push or oversell the car. We had decided on a maximum payment before we started looking and he kept us under it. I was impressed with overall efficiency of the dealership. We arrived at about 6:30pm and drove off with a new car at 8pm. More