Germain Honda of Dublin

Chris Glover worked with me several months online before we came in on 11/09/11 to purchase our Honda Pilot. Chris came in on his DAY OFF to help us. He respectfully turned down the loud music at our reques we came in on 11/09/11 to purchase our Honda Pilot. Chris came in on his DAY OFF to help us. He respectfully turned down the loud music at our request so we could focus when he talked to us. He also contacted us after the purchase to see if we had any questions. He reminds us of the great experience we had in Oct. 2008 with the online person that worked for Immke Honda at this location(Dan Beierle). No gimmicks, not a lot of pressure, respectfully giving us time between many emails to respond and telling it like it is. I filled out an online form a few weeks prior to the purchase of my Pilot on the Germain Honda website asking specifically in the comments to have Chris call me but someone else did and tried to tell me that Chris worked on the floor more than he did with online sales. I told the caller to have Chris call me, but he did not tell Chris that message, so I contacted Chris again and we went from there. I did not like this interaction with the caller because I told them I wanted Chris to call me and it was written in my comments that way. This is the third vehicle we have pruchased from this location(two from Immke Honda, one from Germain). Marcello went over service contracts swiftly and did not pressure us. The service deparment is very good in particular Jim Sutton who we have worked with over the years. Mr. Rodriguez prepared our car for us and was good about explaining the car to us. The sales room has a different tenor now vs. when it was Immke Honda, I realize that this is a competitive business, I had been to Germain Lexus( I felt pressured there too) when I was looking at cars in 2003 but ended up going to Immke Honda to get my 2004 Pilot. I also got a call from someone at the front desk after I was in for a service call in the summer and happened to go in and browse at cars in the showroom. I don't like getting these phone calls and I prefer doing this online vs. going in and bargaining and going back and forth. I do not like this webiste and that you have to go through hoops to write the review and HAVE TO REGISTER TO GET THIS SUBMITTED, GOOD GRIEF More

No high pressure. Everyone I met was helpful from the first time I stepped into the dealership to when I left with my new car. I have had my car for two weeks and three people from the dealership have f first time I stepped into the dealership to when I left with my new car. I have had my car for two weeks and three people from the dealership have followed up with me to make sure everything with my car is going well. I thought this type of service was a thing of the past. It was refreshing and a great buying expereince. I would not hesitate to buy another car from Germain Honda! More

We were in the market for a new car to lease as our family expanded. Cindy offered us a very reasonable price up front, was very open and did not baulk at our requested numbers when negotiating. She family expanded. Cindy offered us a very reasonable price up front, was very open and did not baulk at our requested numbers when negotiating. She was very friendly and not overbearing or pushy. The entire staff there has been very helpful and accomodating. We even signed up for the extras package that gives us unlimited carwashes for the length of our lease and whenever we stop in to do so, the staff is friendly and accomodating and the waiting room is comfy and entertaining, not that we have ever waited longer than 15 minutes. I would definitely recommend Cindy and the Germain staff at this location to anyone who wants a hassle-free experience. More

My name is Shirley L. Kendrick and I have had my CRV for a year and a half. When I have had it in for servicing, Gary went above and beyond, to make sure that I was taken care of in a friendly, professional a year and a half. When I have had it in for servicing, Gary went above and beyond, to make sure that I was taken care of in a friendly, professional and timely manner. He's the greatest. I think that Gary should be recognized as employee of the year or what ever recognition your company has available. More

My experience at Germain was easy and hassle - free. Buying a car does take some time, but even still they were very cautious of my time and did their best to get me on the road as quick as possible. T Buying a car does take some time, but even still they were very cautious of my time and did their best to get me on the road as quick as possible. The process and the people I dealt with along the way were very friendly, knowledgable and weren't pressuring me to buy. More

I have had my CRV for almost 10 years and have always went to this dealership for service. My Honda has over 170,000 miles on it and is perfect right now, and I really owe it to them. I get a friendly went to this dealership for service. My Honda has over 170,000 miles on it and is perfect right now, and I really owe it to them. I get a friendly face everytime I go in, they've got great service. I get emails when it's due for another service to help me remember, and they've always been courteous to note my manual of services. I've had body work done twice and countless visits. I would never go anywhere else. My next car will be a Honda, and will be with Germain. Thanks guys! More

Frank was very knowledgeable, helpful and patient throughout our process of purchasing a new vehicle. We would definitely recommend all family and friends to him for assistance in the future. throughout our process of purchasing a new vehicle. We would definitely recommend all family and friends to him for assistance in the future. More

I had work done on my Honda and the associate I dealt with was Jim Sutter. Not only was he courteous and professional, he was funny and super sweet to me! Being a girly girl, I know nothing about cars. with was Jim Sutter. Not only was he courteous and professional, he was funny and super sweet to me! Being a girly girl, I know nothing about cars. Jim explained what, why and how my car was being worked on with the great knowledge. That means a lot to me because guys usually have a know-it-all attitude and Jim was patient enough to explain it all with detail. I will most definitely come back to Germain Honda, not just because of Jim--but because overall my experience was great! Thank you!! More

Brought in my 98 Accord in for some routine maintaince service so I decided to check out the new Accord. Went into the showroom and was greeted by Kirti, Great guy. I told him exactly what I wanted but un service so I decided to check out the new Accord. Went into the showroom and was greeted by Kirti, Great guy. I told him exactly what I wanted but unfortunately, the car was not in stock but he told me it was arriving within a week. A week later, gives me a call the car just came off the truck and told me that it'll be ready for delivery the next day. Was really happy with the delivery process and was greeted by Jessica Germain at time of delivery. I will definitely be back for my next Honda purchase at Germain. Michelle & Cindy is very professional in the service department and Kirti has been nothing but great experience from day one meeting him. Thanks! More

It is rare to go back to a dealership to purchase another vehicle, and work with the same salesperson these days. This is the 4th vehicle we have purchased from the same Salesperson, at the same dealership! vehicle, and work with the same salesperson these days. This is the 4th vehicle we have purchased from the same Salesperson, at the same dealership! Frank Pulsinelli is a pleasure to work with. He is very knowledgeable and professional and makes our car buying experience totally painless. He knows what we are trying to accomplish and gets it done quickly, no messing around! More