Germain Honda of Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
Showing 4,268 reviews
I received friendly service and a great price at Germain Honda. All of my questions were answered in a courteous manner. In addition, I love my new car! Honda. All of my questions were answered in a courteous manner. In addition, I love my new car! More
Great job by Sam, very helpful.. listened well to our concerns and worked with us to get to a deal. The person who did the finacials was also very helpful and very detailed oriented. overall a great job concerns and worked with us to get to a deal. The person who did the finacials was also very helpful and very detailed oriented. overall a great job! More
My girlfriend and I live in Madison Wisconsin. She needed a new car and had her mind set on getting a Honda Accord Coupe with a V6-engine, and it HAD to be black. After months of internet searching she found a new car and had her mind set on getting a Honda Accord Coupe with a V6-engine, and it HAD to be black. After months of internet searching she found a match at Germain Honda. This past weekend we took the 9-hour drive to Dublin Ohio and from Wisconsin, and were probably a bit tired and grumpy from the LONG drive. As soon as Sam Udonkuku greated us we knew that the long drive was worth the effort. He did everything possible to make sure Jeanette (my girlfriend) left with the car she was dreaming about, without using high-pressure sales tactics. I HATE salespeople that act desperate to make a sale! Sam made us feel like "friends"!!! Thanks again Sam for all your help. More
We want you to know that we are very pleased with the quality of service Gary Kennedy and his entire service staff have shown us. We sincerely appreciate his responsiveness and the way he conducts busine quality of service Gary Kennedy and his entire service staff have shown us. We sincerely appreciate his responsiveness and the way he conducts business. He was honest about an old car that needed repairs and gave a thorough inspection on a new one that we ended up purchasing. He took time to talk with us, and gave great advice for future services and tires. Gary has gone over and beyond our expectations, and we will recommended Germain Honda to others because of him and our satisfaction with the service. Thank you so much for everything!!! We look forward to doing business with you for years to come! More
This is the seventh vehicle I've bought myself plus I have helped three friends buy vehicles in the past. All told I've had ten car buying experiences and my experience with John "Schmitty" Schmittauer a have helped three friends buy vehicles in the past. All told I've had ten car buying experiences and my experience with John "Schmitty" Schmittauer at Germain Honda of Dublin was head & shoulders above any other car buying experience I've ever experienced. I do a lot of research on the front-end of purchasing a vehicle, come equipped with a very specific list of criteria (i.e. CPO when buying a used car, make, model, color, acceptable mileage, features, price range, "must haves vs might wants", etc), I don't like to feel like I'm being sold, I don't like being shown things that are not on my list...I prefer no B.S., for salesmen just to be straight with me and sell me the vehicle I want at a fair price...to not play the "I have to talk to my sales manager" game and to not try to play games with me down the home stretch when it is time to go talk to the finance manager. I am happy to say that Schmitty was completely straight up with me from start to finish. He never pulled any shady maneuvers and then on the back-end instead of pulling a last minute back-handed maneuver he pulled a "Good Samaritan" maneuver. Knowing we were going to be on a tight schedule the next day (when we were scheduled to be leaving town) he worked it out internally to get us our vehicle the same day and threw in floor mats and a tray for the trunk for multi-level groceries. I honestly cannot say enough good things about my experience with him. More
Everyone was helpful and I will certainly recommend Winslow to friends. He always returned my call. Also, Susi was helpful and friendly. Jill was very informative and offered me the opportunity to co Winslow to friends. He always returned my call. Also, Susi was helpful and friendly. Jill was very informative and offered me the opportunity to come back for further instruction. Winslow also offered this service. More
We reached a verbal agreement for a certified Honda Accord and were supposed to pick it up this Saturday. We received a voicemail from Diane stating the certified car was "not available for sale&q Accord and were supposed to pick it up this Saturday. We received a voicemail from Diane stating the certified car was "not available for sale" because it needed "a lot of bodywork". After unsuccessfully attempting to reach Diane and the sales manager by phone the same evening we tried again the following morning. After leaving messages for Diane we spoke to the Sales Manager who stated that the car needed to be taken to the body shop to remove "some scuffs" on the body and that no extensive body work was required. Several more messages were left for Diane who never responded to any of our concerns. We could have easily postponed the pick up of the vehicle if required in order to ensure that it was ready. We are extremely disappointed, not only because of the loss of a vehicle we wanted and had negotiated a fair price for, we also stopped negotiating with 3 other dealerships when we thought we had made a deal. To have the deal fall through so abruptly, with such a poor explanation, and THEN not to receive a call back after calling repeatedly is inexcusable. My partner and i routinely purchase vehicles online and have never been treated in this fashion. Rest assured that we will never do business with this dealership again and will go out of our way to spread the word about our experience to all of our friends. Thanks for nothing Germain Honda. John R. Haueter RN MSN PCCN More
I had a bad experience at Germain Honda, I was informed that the person that I dealt with was no longer with the dealership. The financial manager worked with me to make it right. The experience was bad bu that the person that I dealt with was no longer with the dealership. The financial manager worked with me to make it right. The experience was bad but it was made right after I wrote a review. My opinion is now neutral. More
Poor customer service. I was looking to buy a used car for my daughter. I chatted via IM with Brittany at the dealership at 1 pm. She took my name and number and verified that the car I was interested in for my daughter. I chatted via IM with Brittany at the dealership at 1 pm. She took my name and number and verified that the car I was interested in was available. We then set up an appointment for 4:30 that same day with Eric Taylor. She said he would pull the car around and meet me. I left the office early in order to meet Mr. Taylor at 4:30. When I got there he told me that they had just sold the car an hour before. I felt that at worst, the dealership should have called me and told me that the car had sold prior to me leaving the office. If they would have said that the car was in high demand, I would have made an effort to get there and would have been there by 1:30. I had dealt withe Germain Lexus dealership in Dublin and had an outstanding experience. Unfortunately, it appears that there is not the same level of service at the Honda dealership in Dublin More
I bought a used Honda Accord here at Germain a week ago. The experience was about as pleasant as could be expected. Sam was a pleasure to do business with and my girlfriend and I had a lot of fun working w The experience was about as pleasant as could be expected. Sam was a pleasure to do business with and my girlfriend and I had a lot of fun working with him. I would reccommend him and the dealership as a whole to anyone. Thanks. More