
Germain Honda of Dublin
Dublin, OH
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Frank was as helpful as I could have wanted. Anytime I had a question or was confused during any part of the process he was more than capable, and more than willing to get things cleared up. I felt like w had a question or was confused during any part of the process he was more than capable, and more than willing to get things cleared up. I felt like while I was at Germain Honda of Dublin he was working for me instead of working for Honda. I could not ask for anything more in a sales rep. I was not only impressed by his demeanor and attitude but also his willingness to go the extra mile to make sure that we were having a good experience by getting us food/drinks etc. I am very pleased with my experience and would recommend not only Germain Honda of Dublin but Frank Pulsinelli as well. 10 out of 10! More
Clyde always has a warm and friendly smile and is so helpful to me in taking care of my car. He makes sure to tell me about any maintenance and repair issues and he works with the techs to get me in an helpful to me in taking care of my car. He makes sure to tell me about any maintenance and repair issues and he works with the techs to get me in and out of the shop as quickly as possible. It is nice to have someone as helpful as Clyde to work with when my car needs service. Thanks for the great service Clyde! More
I am deleting my original review of Germain Honda and changing it to 4 stars. The dealership has (finally) returned my call and resolved the issue. Am am not giving 5 stars tho, since it has taken them a changing it to 4 stars. The dealership has (finally) returned my call and resolved the issue. Am am not giving 5 stars tho, since it has taken them a while to return a phone call. They were however, very friendly and willing to resolve the problem, which was probably just a mistunderstanding. I would now recommend this dealership, but with caution. Just be sure you read everything thoroughly and if you do not want "gap insurance" - make sure you make that very clear. More
We bought a Honda Odyssey from Germain Honda of Dublin on 4/12/12 and we love it. The reason we ended up buying from Germain is Cindy LeRose. We were set to go with another dealer, but wanted to explore othe 4/12/12 and we love it. The reason we ended up buying from Germain is Cindy LeRose. We were set to go with another dealer, but wanted to explore other options. From the moment we spoke to Cindy on the phone we were hooked! Her warmth honesty, and enthusiasm came over the phone and we decided we wanted to work with her. She was great to work with every step of the way. Always positive, patient and relaxed. No pressure at all. She truly did everything she possibly could to ensure our satisfaction. After the sale, when we had a small problem with the finance department, she stepped in to work everything out. Cindy LeRose is a gem! More
Great dealership. This is my 5th Honda from Germain and beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the qua beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the quality of the car for the money and you can trust in these folks..... they stand by their product. More
Today(Wednesday) I called germain Honda Dublin to get info about 2012 Honda accord lx lease offers and there was a Diane hyder on the phone I asked about current Honda accord 0$ down lease deals which info about 2012 Honda accord lx lease offers and there was a Diane hyder on the phone I asked about current Honda accord 0$ down lease deals which by set manufacturer and she said sir I don't understand what you are saying I repeated same question again she said she doesn't understand and I told her please transfer me somebody that who understand me she said there is nobody here so she refused to transfer me I asked her again please transfer me another new car sales person she said again sorry sir I can't understand you your accent is so difficult I asked her to transfer me new car sales manager and she said again same word ,than I hang up the phone.Now Germain Honda of Dublin need to take consideration how their customer treated over the phone by Diane. More
I received friendly service and a great price at Germain Honda. All of my questions were answered in a courteous manner. In addition, I love my new car! Honda. All of my questions were answered in a courteous manner. In addition, I love my new car! More
Great job by Sam, very helpful.. listened well to our concerns and worked with us to get to a deal. The person who did the finacials was also very helpful and very detailed oriented. overall a great job concerns and worked with us to get to a deal. The person who did the finacials was also very helpful and very detailed oriented. overall a great job! More
My girlfriend and I live in Madison Wisconsin. She needed a new car and had her mind set on getting a Honda Accord Coupe with a V6-engine, and it HAD to be black. After months of internet searching she found a new car and had her mind set on getting a Honda Accord Coupe with a V6-engine, and it HAD to be black. After months of internet searching she found a match at Germain Honda. This past weekend we took the 9-hour drive to Dublin Ohio and from Wisconsin, and were probably a bit tired and grumpy from the LONG drive. As soon as Sam Udonkuku greated us we knew that the long drive was worth the effort. He did everything possible to make sure Jeanette (my girlfriend) left with the car she was dreaming about, without using high-pressure sales tactics. I HATE salespeople that act desperate to make a sale! Sam made us feel like "friends"!!! Thanks again Sam for all your help. More