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Germain Honda of Dublin

Dublin, OH

4.9
4,268 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,268 reviews

May 29, 2012

I received friendly service and a great price at Germain Honda. All of my questions were answered in a courteous manner. In addition, I love my new car! More

by sherart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Udonkuku
Jun 04, 2012 -

Germain Honda of Dublin responded

Congratulations on your new car, so happy that you love it. All of us here at Germain Honda of Dublin want to thank you for your business and your review. Best Regards, Jessica Germain Esq. General Manager

May 22, 2012

Great job by Sam, very helpful.. listened well to our concerns and worked with us to get to a deal. The person who did the finacials was also very helpful and very detailed oriented. overall a great job More

by MEBIRD01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Udonkuku
Jun 04, 2012 -

Germain Honda of Dublin responded

Thank you very much for taking time out of your busy schedule to tell others about your sales experience with Sam and the other team members here at Germain Honda. We greatly appreciate your review and your business. Best Regards, Jessica Germain Esq. General Manager

May 21, 2012

My girlfriend and I live in Madison Wisconsin. She needed a new car and had her mind set on getting a Honda Accord Coupe with a V6-engine, and it HAD to be black. After months of internet searching she found More

by sillywisc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wolter
Jun 04, 2012 -

Germain Honda of Dublin responded

Wow, all the way from Madison. We can't tell you how much we appreciate you making that drive. You are right, here at Germain we want everyone to leave feeling as if they made new friends or even to feel like part of our Germain family. We all hope Jeanette is enjoying her new ride. Best Regards, Jessica Germain General Manager

May 15, 2012

We want you to know that we are very pleased with the quality of service Gary Kennedy and his entire service staff have shown us. We sincerely appreciate his responsiveness and the way he conducts busine More

by shundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2012 -

Germain Honda of Dublin responded

Thank you for your kind review about Gary and our service team; we are lucky to have such a fine staff. Thank you for your business, we all look forward to our continued relationship. Best Regards, Jessica Germain Esq. General Manager

May 10, 2012

This is the seventh vehicle I've bought myself plus I have helped three friends buy vehicles in the past. All told I've had ten car buying experiences and my experience with John "Schmitty" Schmittauer a More

by bexleytoboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Schmittauer
May 14, 2012 -

Germain Honda of Dublin responded

I am very pleased that John "Schmitty" was able to provide you with a no hassle sales approach, which is exactly what we aim for here at Germain Honda. We appreciate your business and hope you are enjoying your new vehicle. Best Regards, Jessica Germain General Manager

May 09, 2012

Everyone was helpful and I will certainly recommend Winslow to friends. He always returned my call. Also, Susi was helpful and friendly. Jill was very informative and offered me the opportunity to co More

by Dotty Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson,, Susi Crommes, Jill Cook
May 14, 2012 -

Germain Honda of Dublin responded

Your review as is your business is greatly appreciated. Please let us know if we can be of further assistance. Best Regards, Jessica Germain General Manager

May 03, 2012

We reached a verbal agreement for a certified Honda Accord and were supposed to pick it up this Saturday. We received a voicemail from Diane stating the certified car was "not available for sale&q More

by jrhrn
Customer Service
Friendliness
Price
Recommend Dealer
No
May 14, 2012 -

Germain Honda of Dublin responded

This was an unfortunate event with this customer. After sitting the appointment, we found upon final inspection of the vehicle that it needed some bodywork, we then contacted the customer asking them not to come in. The customer did place multiple calls to one of our staff while she was trying to ascertain answers for them, in hindsight we should have placed a call to customer letting them know she was working on this for them. The customer did agree to allow us an opportunity to earn their business after this experience, unfortunately, we did not have a vehicle on our lot that met their requirements, and before we were able to locate one for them, they contacted us letting us know they had made a purchase. We congratulate them on finding the car they were looking for and wish them many safe and pleasurable driving miles. Jessica Germain General Manager

Apr 01, 2016 -

jrhrn responded

This is a response to the reply left by the dealer, It is complete xx and a poor attempt at covering their xxx(es). Please do yourself a favor and do not do business with these people, they will screwwwww you.

April 30, 2012

I had a bad experience at Germain Honda, I was informed that the person that I dealt with was no longer with the dealership. The financial manager worked with me to make it right. The experience was bad bu More

by WeThePeople1776
Customer Service
Recommend Dealer
Yes
May 02, 2012 -

Germain Honda of Dublin responded

We thank you for allowing us the opportunity to address your concerns and turn your experience around. Best Regards, Jessica Germain General Manager

April 25, 2012

Poor customer service. I was looking to buy a used car for my daughter. I chatted via IM with Brittany at the dealership at 1 pm. She took my name and number and verified that the car I was interested in More

by Alguz
Customer Service
Friendliness
Price
Recommend Dealer
No
April 23, 2012

I bought a used Honda Accord here at Germain a week ago. The experience was about as pleasant as could be expected. Sam was a pleasure to do business with and my girlfriend and I had a lot of fun working w More

by wardo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Apr 24, 2012 -

Germain Honda of Dublin responded

Thank you for your review. We are pleased that you and your girlfriend not only found the car you were looking for but had fun in the process. Best Regards, Jessica Germain General Manager

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