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Germain Honda of Dublin
Dublin, OH
4,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,268 reviews
July 02, 2012
I contacted several other dealers to get pricing and each time felt as though I was working hard in order to purchase a car. I walked into the dealership and was immediately greeted by friendly staff. I wa time felt as though I was working hard in order to purchase a car. I walked into the dealership and was immediately greeted by friendly staff. I was connected with Kirti, a new car sales rep within a few minutes. I received a fair trade in appraisal and a fair price on my new car. When I left that evening I had purchased a new civic. The experience was so easy. I would highly recommend this dealership based on my experience. More
by plbrammer
Employees Worked With
Kirti Vansadia
June 28, 2012
I just want to let everyone know that I have been going to this dealership since I bought my car in 2006 and Eddie Sorrell has been the most wonderful person when it comes to helping out the customers. I w to this dealership since I bought my car in 2006 and Eddie Sorrell has been the most wonderful person when it comes to helping out the customers. I would have stopped going there years ago but thanks to Eddie for taking the time for me and my issues so many times i continue to go back! I can not thank him enough! He is just all around a wonderful person! Thank you Maria More
by Sassyyanik
Employees Worked With
Eddie Sorrell, Ellis Sorrell , Eddie Sorrell
June 25, 2012
I spoke with Diane first thing on a Monday morning with great interest in a vehicle they advertised online. She was going to get a few answers about the vehicle and get back to me. 7 hours later i called great interest in a vehicle they advertised online. She was going to get a few answers about the vehicle and get back to me. 7 hours later i called back because i hadn't heard and didn't want the vehicle to get away. The ball had been dropped and forgotten about. She promised to take care of it. Heard from John the sales manager 3 hours later, talked about the vehicle and my trade in and i committed to buy the vehicle. He said someone was there to test drive it and i reiterated that i wanted to buy it. He called me back later to tell me it was now sold. When i confronted him about selling despite my commitment to buy his response was "I had a warm body with cash. I had to sell it". Bottom line: Terrible business ethics. They could have easily and quickly taken a credit card deposit, which i would have given had he not practically hung up on me to go on the test drive, or called back to get one. If you don't or can't get to their showroom, don't bother trying to buy a vehicle from this dealer. More
by gymrat405
Employees Worked With
John Schmittauer
June 24, 2012
Frank was as helpful as I could have wanted. Anytime I had a question or was confused during any part of the process he was more than capable, and more than willing to get things cleared up. I felt like w had a question or was confused during any part of the process he was more than capable, and more than willing to get things cleared up. I felt like while I was at Germain Honda of Dublin he was working for me instead of working for Honda. I could not ask for anything more in a sales rep. I was not only impressed by his demeanor and attitude but also his willingness to go the extra mile to make sure that we were having a good experience by getting us food/drinks etc. I am very pleased with my experience and would recommend not only Germain Honda of Dublin but Frank Pulsinelli as well. 10 out of 10! More
by Keenan25
Employees Worked With
Frank Pulsinelli
June 24, 2012
Clyde always has a warm and friendly smile and is so helpful to me in taking care of my car. He makes sure to tell me about any maintenance and repair issues and he works with the techs to get me in an helpful to me in taking care of my car. He makes sure to tell me about any maintenance and repair issues and he works with the techs to get me in and out of the shop as quickly as possible. It is nice to have someone as helpful as Clyde to work with when my car needs service. Thanks for the great service Clyde! More
by ddoucette10
June 22, 2012
I am deleting my original review of Germain Honda and changing it to 4 stars. The dealership has (finally) returned my call and resolved the issue. Am am not giving 5 stars tho, since it has taken them a changing it to 4 stars. The dealership has (finally) returned my call and resolved the issue. Am am not giving 5 stars tho, since it has taken them a while to return a phone call. They were however, very friendly and willing to resolve the problem, which was probably just a mistunderstanding. I would now recommend this dealership, but with caution. Just be sure you read everything thoroughly and if you do not want "gap insurance" - make sure you make that very clear. More
by Lora Ord
Employees Worked With
Woody Woodrow
June 17, 2012
We bought a Honda Odyssey from Germain Honda of Dublin on 4/12/12 and we love it. The reason we ended up buying from Germain is Cindy LeRose. We were set to go with another dealer, but wanted to explore othe 4/12/12 and we love it. The reason we ended up buying from Germain is Cindy LeRose. We were set to go with another dealer, but wanted to explore other options. From the moment we spoke to Cindy on the phone we were hooked! Her warmth honesty, and enthusiasm came over the phone and we decided we wanted to work with her. She was great to work with every step of the way. Always positive, patient and relaxed. No pressure at all. She truly did everything she possibly could to ensure our satisfaction. After the sale, when we had a small problem with the finance department, she stepped in to work everything out. Cindy LeRose is a gem! More
by H Kahn
June 01, 2012
Great dealership. This is my 5th Honda from Germain and beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the qua beforehand, Immeke Honda over the last 14 years. I've gotten: 1 Accord Sedan 2 Accord Coupes 1 Fit 1 Honda Crosstour. Can't beat the quality of the car for the money and you can trust in these folks..... they stand by their product. More
by PACooper
Employees Worked With
Christopher Glover, Chris Glover
May 30, 2012
Today(Wednesday) I called germain Honda Dublin to get info about 2012 Honda accord lx lease offers and there was a Diane hyder on the phone I asked about current Honda accord 0$ down lease deals which info about 2012 Honda accord lx lease offers and there was a Diane hyder on the phone I asked about current Honda accord 0$ down lease deals which by set manufacturer and she said sir I don't understand what you are saying I repeated same question again she said she doesn't understand and I told her please transfer me somebody that who understand me she said there is nobody here so she refused to transfer me I asked her again please transfer me another new car sales person she said again sorry sir I can't understand you your accent is so difficult I asked her to transfer me new car sales manager and she said again same word ,than I hang up the phone.Now Germain Honda of Dublin need to take consideration how their customer treated over the phone by Diane. More
by can1975
