Germain Honda of Dublin
Dublin, OH
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I must say that this dealership goes above and beyond for their customers when it's possible. I live about 3.5hours away from this place and my trip was not wasted. I called them and I told them what I neede their customers when it's possible. I live about 3.5hours away from this place and my trip was not wasted. I called them and I told them what I needed/wanted. Within the hour they got me thumbs up for a car and the next day I was there to drove it home. The ease of buying from them, the friendliness, and I was very impressive how fast they reply to my questions/concerns. Josh Wiswell was a great sale rep, but I was very impress by Jessica Kincaid who was the one calling me back and updating me on my certain case. With that type of attention I was blown away. I would recommend this dealership to anyone. Bottom line my expectation went through the roof. I thank this team for everything they did for me and please keep up the great work! More
This is the first time I looked to purchase a new (instead of used) car and I wasn't sure what to expect. The entire experience was much easier and faster than I imagined it would be. I really enjoye (instead of used) car and I wasn't sure what to expect. The entire experience was much easier and faster than I imagined it would be. I really enjoyed working with Meredith. Every time I stopped in she appeared to have several other customers, but I never felt like I had to wait to talk with her. She was always very accessible in person and by phone or email. She was able to answer all of my questions quickly and really worked with me on the price of my new Pilot. I have already recommended Meredith and Germain to one coworker and will continue to do so to everyone I know that's looking for a new vehicle. More
We had a great experience with Meredith during our visit to Germain Honda. We contacted her before we came in, and told her the two specific cars we were looking at on the lot and she had them ready for us to Germain Honda. We contacted her before we came in, and told her the two specific cars we were looking at on the lot and she had them ready for us to see when we got to the dealership. She was very knowledgeable about both cars and was able to answer all of our questions. We did not feel pressured to buy a car, or forced in to something that we did not want. Great experience and would recommend her and Germain Honda to anyone! More
Stephanie was very friendly and gave me a good deal on my car. I was able to get a decent price for my trade in, and I was able to get the advertised lease special. Overall, it was a great experience. car. I was able to get a decent price for my trade in, and I was able to get the advertised lease special. Overall, it was a great experience. More
Stephanie was very friendly and helpful, despite being new to the dealership. She did a great job working with me on my trade in and I will definitely refer her to friends and family. new to the dealership. She did a great job working with me on my trade in and I will definitely refer her to friends and family. More
I really enjoyed working with Meredith during my new car purchase. She is very professional, responsive and easy to work with. I appreciated her prompt and thorough follow up and the fact that she has bee purchase. She is very professional, responsive and easy to work with. I appreciated her prompt and thorough follow up and the fact that she has been in touch with me after the sale. I have already suggested a co-worker and my sister both give Meredith a call when they are ready to buy their new cars. They will not be disappointed. More
Stephanie was AWESOME! This was the best car buying experience I have ever had anywhere! Everything from negotiating to the delivery of my new car! Thank you Stephanie! experience I have ever had anywhere! Everything from negotiating to the delivery of my new car! Thank you Stephanie! More
Frankie has sold us three Honda in the last three years. He has been very easy to work with. None of the high pressure "salesy" stuff. He listens to our needs and makes sound recommendations on what model He has been very easy to work with. None of the high pressure "salesy" stuff. He listens to our needs and makes sound recommendations on what models and features best work for us. He has been honest in agreeing on the prices. We are very satisfied with our relationship with him. We recommend him unconditionally and will continue to buy our cars from him. More
Stephanie did a great job. Very personable, no pressure to make a decision. She listend weel and was responsive to our objectives and desires. Asked questions about extras but didn't push anything. This w to make a decision. She listend weel and was responsive to our objectives and desires. Asked questions about extras but didn't push anything. This was our second purchase from this dealership. They work hard on customer service and it shows! Biggest cause of the 4 rating -- closing the deal took nearly 2 hours from the moment we said yes! Finance needs to be a lot more productive and efficient. Lots of sitting and waiting before we even saw the FM. Ridiculous really, almost to the point at 10:15 pm that I was ready to walk! Picking up the SUV was a very nice experience. Guys in the shop were quick in getting plates transferred, answering questions and getting us out in good time! More
I have bought my last 2 cars from Chris Glover at Germain. I would recommend, and have recommended him to anyone that I know who is buying a car. Germain is a dealership that cares about their custom Germain. I would recommend, and have recommended him to anyone that I know who is buying a car. Germain is a dealership that cares about their customers and is willing to go all out to find you the car you want at a great deal. More