Germain Honda of Dublin
Dublin, OH
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Buying a car in this class and price range was a big deal for us. We live up near Cleveland and my husband expanded his search to Columbus.Carl was professional and patient working with my husband to close t for us. We live up near Cleveland and my husband expanded his search to Columbus.Carl was professional and patient working with my husband to close the deal to our satisfaction. He made certain, in writing that a few scratcehs would be repaired at no cost. When I called Carl for some information regarding the radio code and the buyer's guide he was eager to get the corrrect information for me. He was pleasant and upbeat in our conversations, returning my calls almost immediately. His manner was easy, never making me feel rushed or a bohter...quite the opposite-he was insistent on attending to the issue immediately and wvwn when back to tak to the service technicians to verify the necessary process. On top of that I received a buyer's guide at my home within a few days-HAH pplan to read that on a 5 hour road trip very soon. I am thrilled with the vehicle safety, style and color-lovely red with light gray interior!!! It is wonderful to feel so confident in such a major purchase and to know that Carl truly has our best interests in mind! ( have to admit that I was a bit skeptical of hearing back from a dealer with special requests, especially when living so far away)It is wonderful to work with a salesman and dealership who demonstrate integrity and passion for superior customer service. We will definitley turn to Carl for future vehichle purchases and will recommend Carl Nuuray and Geramin Honda to others. Regards, The McCarthys More
In January my mini van of 7 years was becoming unreliable and I needed to buy a car. I am a divorce women and have never purchased a car on my own. My cousin gave me Jessica's name and I gave her a call. She and I needed to buy a car. I am a divorce women and have never purchased a car on my own. My cousin gave me Jessica's name and I gave her a call. She returned my call immediately and gave me her direct number and email so I could reach her any time ( even on vacation ). I didn't know whether to buy new or used so I needed a lot of help figuring out my needs functionally and financially. Jessica gave me great advice and set me up with Meredith who drove many cars with me both new and used to see what I might like. We drove around in a lot of bad weather after my work hours so I could get into a safe car as quickly as possible. Questions were welcomed and I never worried about asking a question that might seem trivial Meredith, Jessica and the staff helped make this dreaded experience easy and actually exciting. I love my Honda and have already referred them to several people. More
While asking a few pointed questions regarding the financing to Jon Rich he did not put my concerns at ease. He just wasnted to refer me back to the Winslow. There was one point specifically in the si financing to Jon Rich he did not put my concerns at ease. He just wasnted to refer me back to the Winslow. There was one point specifically in the sit down that he reviewed all my options and pulled up a screen showing only 3 options, when in reality there were 4 to 5 options, but the option I was interested in was not listed. This may have been a sales tactic, but I was put off by the entire pitch. Otherwise, I was very very happy working with Winslow again and the rest of the Germain team! More
Chris is everything you could want when shopping for a new vehicle. Always friendly and willing to help you find what is best for YOU. My family has purchased many civics from him, and we even followed hi new vehicle. Always friendly and willing to help you find what is best for YOU. My family has purchased many civics from him, and we even followed him when he moved from a local dealership in Mansfield to Columbus. He is very worth the drive. More
Very easy to work with, friendly, professional, quick and very competitve pricing. Chris was great to work with and the entire process was painless. I will definitely refer anyone looking for a Honda to Chr very competitve pricing. Chris was great to work with and the entire process was painless. I will definitely refer anyone looking for a Honda to Chris and we will be returning customers. More
We had already purchased a Pilot 6 years ago from Germain. I wanted a CR-V. I first received information through cars.com from Germain and quickly received a phone call to see if I had any question Germain. I wanted a CR-V. I first received information through cars.com from Germain and quickly received a phone call to see if I had any questions, to set up an appointment to do a test-drive that night, and was assigned Meredith as my sales person. She was wonderful,...especially when we ultimately decided to change our purchase to a new 2012 Pilot! She was wonderful to work with and so was the rest of the dealership team. More
I went in looking for a car to purchase a few months down the road, with no intentions of going home with something that day. I wasn't sure exactly what I wanted so Meredith took the time to talk me through the road, with no intentions of going home with something that day. I wasn't sure exactly what I wanted so Meredith took the time to talk me through the options and what she thought might work best for me. We ended up test driving a CRV, which I fell in love with! It was exactly what I am looking for. I felt like she took the time to really listen to what I wanted while still being conscious of my price point. She knew right from the start that I wasn't going home with a new car that day, but she still treated me with the same attentiveness as someone who was purchasing that day. She never made me feel pressured or rushed. When I am ready to purchase I will be sure to return to Meredith! More
I went to this dealership because I had totalled my car and was in the market for a new one. During our transactions, I moved to Tulsa, Oklahoma, so it became more practical for me to purchase my new car t and was in the market for a new one. During our transactions, I moved to Tulsa, Oklahoma, so it became more practical for me to purchase my new car there. Despite this, Ms. Dargusch was helpful and courteous, even when it became apparent that she would not be the one to receive commission on my purchase. More
Meredith was very helpful in our car search. She always answered all of my questions and I did not feel pressured to buy. I would work with her again. answered all of my questions and I did not feel pressured to buy. I would work with her again. More
Stephanie was nice and easy to work with. She made the car buying process easy and helped me to get a good price for my trade in and new car. car buying process easy and helped me to get a good price for my trade in and new car. More