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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

December 18, 2012

The sales experiance was perfect. My salesman Frank Pulsinelli was very knowledgeable and friendly. My only complaint was doing the paperwork in the other building. I waited about an hour before someon More

by Ed Geers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli
Jan 08, 2013 -

Germain Honda of Dublin responded

Thank you for your review and kind words regarding Frank. We do apologize for your wait in finance. In response to your concern for the $250.00 document charge, this charge is regulated by the State of Ohio. We are required by the state to charge a document fee on each and every car sale for processing of paperwork. Each state will have a document fee some being much higher than ours. All of us here at Germain Honda of Dublin thank you for your business and look forward to building a lasting relationship. Best Regards, Jessica Germain General Manager

November 30, 2012

I had done my homework and new the type of car I wanted, 2013 CRV-EX, and also new the price I was willing to pay. In addition, I new a price I was willing to get for my trade. I had been coming to Immke More

by ToddSebert
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Udonkuku, Marcello Frustaci, Bill Alston
Dec 03, 2012 -

Germain Honda of Dublin responded

Thank you for your kind review of our dealership. We are sure your are enjoying your new CRV and when you are back in the market we will be here to assist you. Best Regards, Jessica Germain General Manager

November 26, 2012

I had a bit of a time crunch, some rather dificult cicumstances outside of a car purchase, and also needed some adaptive equipment installed. Frank was able to get me the car I wanted/needed, a great More

by russell.jeffl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli
Nov 29, 2012 -

Germain Honda of Dublin responded

That's our Frank; he is another one of our awesome team members just waiting to assist our customers. Thank you for your kind words and your business. Best Regards, Jessica Germain General Manager

November 25, 2012

The sales/business office was very disappointing. They are not clear in any way and will sell you a car without making sure your financing is guaranteed. They will have you sign a paper stating that if y More

by faultlessfocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chet Windell, Marcello Frustaci
November 23, 2012

I had the pleasure of working with Maegin when I purchased my daughters brand new Honda Civic. She was quite literally the PERFECT person for the job. She had the energy and hipness to keep my daugh More

by Happyhondafamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2012 -

Germain Honda of Dublin responded

Thank you for such a rave review of Maegin, we are very lucky and proud to have her on our team. All of us here at Germain Honda of Dublin wish your daughter many safe and pleasurable driving miles in her new car. Best Regards, Jessica Germain General Manager

November 23, 2012

Germain Honda in Dublin has an outstanding service department !! Marcus Williams is great to work with!!! I wasn't even thinking about how crazy this week is for service with everyone traveling More

by kaf1347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pulsinelli and Marcus in Service Department, Frank Pulsinelli
Nov 29, 2012 -

Germain Honda of Dublin responded

We are pleased Marcus was able to make everything happen smoothly for you. Thank you for your business. Best Regards, Jessica Germain General Manager

November 21, 2012

Gayle and I were very pleased with the friendly sales approach (low pressure). In addition, Joe Martinkovich & Erin Daniel were very helpful and helping us determine which car best fit our needs .... More

by mikegayle1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 29, 2012 -

Germain Honda of Dublin responded

Thank you for your kind review and your business. Best Regards, Jessica Germain General Manager

November 16, 2012

Thank you Clyde Woodson for the great customer service I received on 11/15/12. I have worked with you before and as always you are very friendly, professional, and knowledgable. I would highly recommend Cly More

by sas11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2012 -

Germain Honda of Dublin responded

Thank you for your review and your business. Rest assured that any referral would receive the same quality service. Best Regards, Jessica Germain General Manager

November 14, 2012

Clyde has been professional, courteous, and accomodating. This is why I have given a rating of 5 in all of the above categories. He saved me $200 on my service bill and has been very thorough in taking car More

by Btog607
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 20, 2012 -

Germain Honda of Dublin responded

Thank you for your kind words regarding your experience with Clyde. We thank you for your business and look forward to our continued relationship. Best Regards, Jessica Germain General Manager

November 13, 2012

Eddie always provides excellent service! He makes things easy when I need service on my cars. My stress goes away when he helps with my requests. Thank you, Eddie! More

by qingguoshang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sorrell
Nov 20, 2012 -

Germain Honda of Dublin responded

Thank you for your review and your business. Sometimes when we need service on our vehicles it can be a stressful time, we are pleased that Eddie is able to relieve this stress for you. Best Regards, Jessica Germain General Manager

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