
Germain Honda of Dublin
Dublin, OH
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Eddie Sorrell fixed The problem in my 2008 CRV LX that I had had in for service four times this past year for the same problem. The car vibrated badly in the seat and on the floor especially in the right f had had in for service four times this past year for the same problem. The car vibrated badly in the seat and on the floor especially in the right front at 60 - 65 miles per hour. He took a personal interest in the problem and worked on it until he figured out what was causing the vibration and he corrected it. I am so grateful to him for taking care of this. I was very frustrated after a year of trying to get this fixed. Thank you Eddie! More
Chris Glover made our car purchases almost fun. We have purchased two from Chris in the last two years. Honda is a great product, Germain is a good dealer and Chris is a wonderful salesman. He is knowledge purchased two from Chris in the last two years. Honda is a great product, Germain is a good dealer and Chris is a wonderful salesman. He is knowledgeable and fair but he doesn't apply any pressure. A great buying experience. More
I came in with a car in mind after thoroughly researching my needs. Josh Wiswell was very receptive to my questions and did not pressure me in any way. This is my first purchase with Germain and was very i my needs. Josh Wiswell was very receptive to my questions and did not pressure me in any way. This is my first purchase with Germain and was very impressed with Josh. I also had a good experience with Jon Rich in financial. I would definitely recommend Germain Honda to friends and family. More
We have purchased 2 cars from Chris Glover at Germain Honda in the last 6 months. Chris was great to work with - he was knowledgeable, patient, didn't pressure us in any way for either sale, and answere Honda in the last 6 months. Chris was great to work with - he was knowledgeable, patient, didn't pressure us in any way for either sale, and answered all our questions. He was very personable and made us feel very comfortable. He did everything he could to make the experience pleasant from start to finish - even when there was a bit of a wait to meet with the finance person. When we took delivery of the car he was there to make sure it met our expectations and to again make sure we didn't have questions. After the sale, he followed up to make sure everything was okay with the car and to see if we had questions at that time. We have also had the first service on one of the cars and it was a great experience - easy, very professional, friendly service staff, on time and quick! Even the service waiting area is set up to make the customer as comfortable as possible, paying attention to varying needs (a quiet work area, drinks, tv area and kid friendly). We have always loved the Honda brand and will continue to work with Chris at Germain! More
I purchased my Honda CR-V from Germain Honda. Chris Glover was the salesman. Chris was a very knowledgeable, down to earth sales person. I had done my research prior to purchasing a car and I knew th Glover was the salesman. Chris was a very knowledgeable, down to earth sales person. I had done my research prior to purchasing a car and I knew the value of the car and what I was willing to pay. Chris' pricing was spot-on and a couple of thousand dollars less than Roush Honda had quoted me for a lesser mode. I appreciated Chris's knowledge and efficiency. The whole process was quick and efficient. More
Jeff Carroll was great to work with. He took his time to answer all of my questions, found me the car I was looking for and did great follow-up without being pushy. When it came time for delivery of my new answer all of my questions, found me the car I was looking for and did great follow-up without being pushy. When it came time for delivery of my new car, Jeff came in on his day off to make sure all went well and that I was completely satisfied. If you are in the market for a new Honda, I would strongly recommend seeking out Jeff Carroll. More
I have purchased 10 new cars in the past and this experience was by far the best. My wife and I both work in service industries and were impressed how everyone throughout the whole process was pleasa experience was by far the best. My wife and I both work in service industries and were impressed how everyone throughout the whole process was pleasant, courteous, knowledgable and each person seemed to care and enjoy what they were doing. I have allready recommended this dealership and will continue to do so. More
The sales representative and the finance individual were very helpful and reviewed all the information pertinent to the sale. They did an excellent job and were very respectful. very helpful and reviewed all the information pertinent to the sale. They did an excellent job and were very respectful. More
This review is for Gary Kennedy. I have known Gary Kennedy for 20+ years from different dealerships. From the body shop to the service manager, he has been outstanding in every way. He has dealt wit Kennedy for 20+ years from different dealerships. From the body shop to the service manager, he has been outstanding in every way. He has dealt with me in a way that makes me feel that I am a very important customer. In any situation I know it will be taken care of beyond expectation. It has always been very professional, respectful, considerate and helpful far beyond expectation that is required. When I have my car serviced or any other problem, I know for certain that it will be done in a professional manner. He has always treated me with respect and dignity that befits the dealership that he represents. Eddie is Gary’s right-hand man and he is also outstanding, helpful and on top of any situation. He also treats me with respect, kindness and dignity as a customer. Therefore, I highly recommend Honda Germain to the highest degree possible and would highly recommend them to anyone. Gary Kennedy always goes beyond the call of duty in every way. (from John Jarvis) More