Germain Honda of Dublin

I have purchased 10 new cars in the past and this experience was by far the best. My wife and I both work in service industries and were impressed how everyone throughout the whole process was pleasa experience was by far the best. My wife and I both work in service industries and were impressed how everyone throughout the whole process was pleasant, courteous, knowledgable and each person seemed to care and enjoy what they were doing. I have allready recommended this dealership and will continue to do so. More

The sales representative and the finance individual were very helpful and reviewed all the information pertinent to the sale. They did an excellent job and were very respectful. very helpful and reviewed all the information pertinent to the sale. They did an excellent job and were very respectful. More

This review is for Gary Kennedy. I have known Gary Kennedy for 20+ years from different dealerships. From the body shop to the service manager, he has been outstanding in every way. He has dealt wit Kennedy for 20+ years from different dealerships. From the body shop to the service manager, he has been outstanding in every way. He has dealt with me in a way that makes me feel that I am a very important customer. In any situation I know it will be taken care of beyond expectation. It has always been very professional, respectful, considerate and helpful far beyond expectation that is required. When I have my car serviced or any other problem, I know for certain that it will be done in a professional manner. He has always treated me with respect and dignity that befits the dealership that he represents. Eddie is Gary’s right-hand man and he is also outstanding, helpful and on top of any situation. He also treats me with respect, kindness and dignity as a customer. Therefore, I highly recommend Honda Germain to the highest degree possible and would highly recommend them to anyone. Gary Kennedy always goes beyond the call of duty in every way. (from John Jarvis) More

The sales experiance was perfect. My salesman Frank Pulsinelli was very knowledgeable and friendly. My only complaint was doing the paperwork in the other building. I waited about an hour before someon Pulsinelli was very knowledgeable and friendly. My only complaint was doing the paperwork in the other building. I waited about an hour before someone came and began the paperwork process, also I think $250 is an excessive price to complete the paperwork. More

I had done my homework and new the type of car I wanted, 2013 CRV-EX, and also new the price I was willing to pay. In addition, I new a price I was willing to get for my trade. I had been coming to Immke 2013 CRV-EX, and also new the price I was willing to pay. In addition, I new a price I was willing to get for my trade. I had been coming to Immke Honda for many cars before this and had high expectations. From a sales perspective, Ralph Udonkuku was very calm/patient, new his stuff about the CRV, and completed everything he committed to. He even permitted me to take the car home overnight before we finalized the deal, this gave me a chance to drive it during normal conditions and to confirm I wanted to buy it! The big gun, Bill Alston, was pulled in to negotiate final numbers on trade and new car and was willing to negotiate and accepted a fair agreement on both new car and trade. It was apparent that Bill wanted to make the answer a YES. Next, I worked with Jack Lee from finance. Jack gave me the options applicable to my scenario and handled everything professionaly. Next, I worked with another big gun, Marcello Frustraci, who helped me negotiate on extended warranty and the car care plan. Marcello was very friendly and drove a challenging, but what I believe is a fair bargain, on the "extras" in finance. Lastly, the new car delivery garage was a nice touch. It gave me a chance to transfer my things and was given the overview of the key features I needed. All in all, I've done deals with Immke, now Germain, for 15 years. I love the service and expanded options they have to customers. Another great experience and look forward to working with the team again. More

I had a bit of a time crunch, some rather dificult cicumstances outside of a car purchase, and also needed some adaptive equipment installed. Frank was able to get me the car I wanted/needed, a great cicumstances outside of a car purchase, and also needed some adaptive equipment installed. Frank was able to get me the car I wanted/needed, a great price, and provided the transporting needed to get the adaptive equipment installed. All this helped me take care of my issues so once I was up and able, my new Accord was ready and beautiful. Thanks Frank and I'll see you in another 3 years! More

I had the pleasure of working with Maegin when I purchased my daughters brand new Honda Civic. She was quite literally the PERFECT person for the job. She had the energy and hipness to keep my daugh purchased my daughters brand new Honda Civic. She was quite literally the PERFECT person for the job. She had the energy and hipness to keep my daughter excited about the new vehicle but made sure to keep safety and pratically in mind to keep me and my husband happy as well. She knew the product like tha back of her hand and went above and beyond to make sure we received the best deal possible. We couldn't have been happier. It's rare in todays car business to find people that truly enjoy their job and as fun to be around in the process, Maegin is one of these rare people. I was astonished when I realized she was my daughters age as her professionalism out ranked most people that are mine. Germain is a GREAT dealership to do business with and they are lucky to have such an asset. More

Germain Honda in Dublin has an outstanding service department !! Marcus Williams is great to work with!!! I wasn't even thinking about how crazy this week is for service with everyone traveling department !! Marcus Williams is great to work with!!! I wasn't even thinking about how crazy this week is for service with everyone traveling when I made my appointment for Tuesday 11/20. I called to see if I could come a little bit early and Marcus made it happen!! I was even able to make my class at the gym and get home to bake a couple of pies for Thanksgiving! I appreciate the hard work and the smiles from the service team - especially Marcus! Thank you Kim Foley More

Gayle and I were very pleased with the friendly sales approach (low pressure). In addition, Joe Martinkovich & Erin Daniel were very helpful and helping us determine which car best fit our needs .... approach (low pressure). In addition, Joe Martinkovich & Erin Daniel were very helpful and helping us determine which car best fit our needs .... Thank you and keep up the good work! More