Germain Honda of Dublin

I chatted via IM with a nice lady, Jessica Kincaid, and set an appointment to come in. Upon arrival, I was greeted with many smiling faces, and was directed to my meeting with Chris Glover. He was a pl set an appointment to come in. Upon arrival, I was greeted with many smiling faces, and was directed to my meeting with Chris Glover. He was a pleasure to work with. He got me the same trade in offer that Car Max was offering, and was able to work with me payment wise to meet my budget. Ron Pastorius was the finance manager, and he was very kind and showed Germain's appreciation for having us as a customer. There were no surprises when Ron met with us to sign the papers. (previous car purchases at other dealers have always given me a different payment when signing the papers than what was agreed upon) I had purchased my 2007 Odyssey from Immke, and had an awful experience, so I was wary of the whole process again. Germain is a world of difference away from Immke. Chris was "no pressure" which was wonderful. As another young woman in a family business, I only wish I could have met Jessica Germain while there. :) Great experience! Maureen Koeninger More

This was by far the best buying experience I have ever had! The staff goes above and beyond to be sure that the customer is educated about each step of the buying process and the delivery process is Aweso had! The staff goes above and beyond to be sure that the customer is educated about each step of the buying process and the delivery process is Awesome, it meant a lot to me that someone sat in the car with me and showed me what every bell and whistle did, then went the extra mile and helped me move everything from my old vehicle to my new one, which took a few trips! Wonderful, friendly customer focused group of people here, I will never buy anywhere else! More

We are on our 2nd car in a year from Germain Honda. The reason we returned was the experience from start to finish was easy and fun! The team at Germain Honda went above and beyond to make sure we were ta reason we returned was the experience from start to finish was easy and fun! The team at Germain Honda went above and beyond to make sure we were taken care of. We were not sure our 3 car seats would fit into our new CRV and Jessica Germain went with us to make sure it would work. That type of experience just doesn't happen everywhere. Ralph Udonkuku was so kind and spoke to both my husband and I and never for a second made us feel under pressure! That is why we will always be Germain Honda customers. Thank you More

I brought my car in on 1/26/13, because fluid was leaking, and when I turned the wheels, it was making a terrible grinding noise. Curt immediately greeted me and took my car back to be checked. With leaking, and when I turned the wheels, it was making a terrible grinding noise. Curt immediately greeted me and took my car back to be checked. Within 20 minutes, he called me with a diagnosis. I picked my vehicle up about 3 hours later. Curt personally took me to my vehicle, popped the hood, and went over everything that was fixed, how to check the fluids levels and maintain them. I feel more eduacted,and a better understanding of where things are. THis is a perfect example of excellent customer service. I would like to thank Curt for making my Cusotmer Experience a fantastic one. More

I truly believe that Frank P. had my best financial and safety interests at heart. The car sells itself. There is no high pressure sales involved. I went in with my daughter to trade in her civic, left wit safety interests at heart. The car sells itself. There is no high pressure sales involved. I went in with my daughter to trade in her civic, left with 2 new cars and a car payment that was less than the car payment on her old civic. Her new car payment was so much less and the safety features of the Hondas so overwhelming that i inquired about an accord for myself. Frank is the only person I will go to. He is full service, thorough, thoughtful, efficient, and authentic. More

Frank was great at getting me into a car that I needed. He listened well and got me a great price for both my trade in and used car. Thanks Frank! He listened well and got me a great price for both my trade in and used car. Thanks Frank! More

Love love love every single person and this amazing team! We truly felt cared for and served!! Thank you for all your time and getting our family in a great SAFE car!! We truly felt cared for and served!! Thank you for all your time and getting our family in a great SAFE car!! More

Greg made my buying experience very enjoyable. He was very helpful in helping me get what I wanted. My overall experience with this dealer was very good. very helpful in helping me get what I wanted. My overall experience with this dealer was very good. More

I was looking for a car with manual transmission. This I was looking for a car with manual transmission. This was the only dealer with a car that I was seeking. I drove 2+ hours to make the deal and compl I was looking for a car with manual transmission. This was the only dealer with a car that I was seeking. I drove 2+ hours to make the deal and completed the whole thing in about 3 hours. It could not have been easier. Everyone was very friendly, competent, and knowledgeable. First time ever buying a car and taking it home the same day. More

Being retired military I am very picky with who I deal with. I used to have a 1996 Ford Taurus LX that I purchased new. That vehcile NEVER failed me but it out was totalled and I need another set of wheel with. I used to have a 1996 Ford Taurus LX that I purchased new. That vehcile NEVER failed me but it out was totalled and I need another set of wheels. I did alot of online research to ensure that I would get the BIGGEST BANG for the BUCK!!! I was going to purchase a used 09/10 Honda Accord but through detail discussion with Chris Glover, he said that he could get me in a "NEW" Accord. I told him what I wanted and what price range I need to stay in. He answered every question that I threw at him. I even tried to "trick" him to see if he was straight up and TRUE. YES!!! He PASSED with flying colors. I was in and out in no time. I HIGHLY recommend this dealership. The Accord SE that I purchased is everything that I wanted in a car for the price I paid. THANKS!!! More