
Germain Honda of Dublin
Dublin, OH
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I had a fantastic experience at Germain Honda. My salesman, Kevin, was very professional and personable, never making me feel rushed or pressured. I went in once to look and the second time to buy, salesman, Kevin, was very professional and personable, never making me feel rushed or pressured. I went in once to look and the second time to buy, and both times I was made to feel very comfortable and at ease. They were able to offer me a very fair price and I left feeling like I got a good deal and a great car. Kevin made the process incredibly easy and answered any and all questions I had. While I was waiting to sign the paperwork, the general manager, Jessica Germain, came out and chatted with me while I waited. She was very sweet and pleasant, adding to the feeling that I was dealing with people and not just a big dealership. I have to say that Germain really exceeded all my expectations, I would definitely recommend it to anyone looking for a new or used Honda, and I would definitely use them in the future. More
Eddie is the best! Great service! Eddie was not only friendly but communicated well throughout the whole process and made sure everything got taken care of. Much appreciated. friendly but communicated well throughout the whole process and made sure everything got taken care of. Much appreciated. More
My family was looking to replace our Honda Odyssey and I was dreading the car buying process. John Grimm and the team at Germain Honda made the process simple, FAST, friendly and I am confident we got a gr was dreading the car buying process. John Grimm and the team at Germain Honda made the process simple, FAST, friendly and I am confident we got a great deal. I never write reviews and I rarely will brag about something but this was truley more than easy and a pleasure! Kudos again to John Grimm and the team at Germain! I have already recommended John to a friend and we will do all of our car buying with John and Germain. More
Made the purchasing process painless, quick and comfortable. Kevin listened to our needs and didn't waste our time haggling. Best, easiest and quickest car purchasing process we've ever had. comfortable. Kevin listened to our needs and didn't waste our time haggling. Best, easiest and quickest car purchasing process we've ever had. More
Went to Germain Honda to price the 2014 Accord and see what they would give me for my trade-ins. I worked with Ralph Udonkuku, which in itself was a pleasure. There was no pressure by Ralph to purchase, a what they would give me for my trade-ins. I worked with Ralph Udonkuku, which in itself was a pleasure. There was no pressure by Ralph to purchase, and if there was something he was not sure about(cost of accessories), he found out, so there was no misunderstanding down the road. He took me to Service and introduced me to the Service Mgr. and Parts Mgr. I really didn't expect that. He explained that the people in Delivery would explain all the technology of the car to me, and I could stop in any time with questions for them. I met Chris Glover, who responded to my original email inquiring about the Accord. During some down time, I was able to converse with Stephanie and Susie, which was a pleasure. When Ralph came back with a price, I was very happy and made the purchase. I decided to purchase chrome wheels and aero spoilers for the front, back, and sides. The accessories were to be installed in a couple of days. When I returned to have accessories installed, I decided to wait. After some time, Ralph informed me it would take longer than anticipated, so we went to Service and Nick said he would get a rental for me at no cost so I could go home and return later. WOW!!!!....unexpected surprise. Ralph was awesome....down to earth...straight shooter (which I really appreciated), and quite the gentleman. Everyone that I met and spoke with at Germain, made my car-buying experience the best ever. Germain Honda now has a customer for life. More
Erin was phenomenal. She listened to what I wanted and found a car that matched it exactly. At other dealerships I felt pressured and talked down to. Erin and Germain Honda made me feel relaxed and well i found a car that matched it exactly. At other dealerships I felt pressured and talked down to. Erin and Germain Honda made me feel relaxed and well informed. I will be sending my friends and family to Germain Honda of Dublin when it is their turn to buy a new car. More
Had a great experience with Kevin Larivee in the Used Cars Department. I actually went in to look at one model and it wasn't exactly what I was looking for. There was a similar Pilot in their service bay Cars Department. I actually went in to look at one model and it wasn't exactly what I was looking for. There was a similar Pilot in their service bay getting PreCertified and wasn't ready for advertised sell yet. It was just what I was looking for. We struck and deal on price of my trade-in & the price of the "newer" Pilot that I was interested in. Done. Thought there were a couple of minor hiccups on getting the car details Kevin handled this quickly. The new car is awesome. Thanks Kevin. More
My wife Candace and I had decided to look for another car. Our current 1995 Mazda Protegee had 180K miles on it and it was beginning to suffer from "old age". We had decided to see a movie, that day an car. Our current 1995 Mazda Protegee had 180K miles on it and it was beginning to suffer from "old age". We had decided to see a movie, that day and then just for fun visit a dealership, each week until we found something we liked. The movie was delayed etc. and by the time we had watched it etc, we arrived at this dealership around 05:00pm. Unbeknownst to us at the time, someone had just dropped off "our new" car two hours prior to our arrival. When we arrived we were greeted by a big warm friendly smile from Kevin Larivee & Bart Zimmerman. They immediately made us feel part of the Germain Family and being a small world we would later find out that Kevin was from Massachusetts as was myself:-) Kevin, mentioned this new red Honda Fit that had just arrived and my wife Candace love's red cars. Within moments and after test driving two other cars we went back and told Kevin we wanted this new "Cherry Baby" Honda Fit. For us and as Kevin in his expert "spot on" opinion quickly deduced the Fit would be a Perfect Fit. I had not been to a dealership for many years and to have it literally be a Perfect Fit and welcoming was to say the least "EPIC!". The whole process moved quickly and preciously from the Sales to the Finance to the Quality Assurance (Cleaning & Final Check out). We also purchased the Total VIP service package so literally all we have to do is drive, put gas in the car and bring the car in for oil changes, etc. A True worry free experience. If you are looking or even thinking about getting a new/used car doyourself a favor and go see the wonderful family oriented people at Germain Honda of Dublin!! Regards, Paul M. McGrath, LMT & Candace Evans. More
We had a very positive experience when we recently purchased our new Cr-V from Germain Honda of Dublin, and it all started with Erin Daniel. She was a delight from our first phone call to the day we purchased our new Cr-V from Germain Honda of Dublin, and it all started with Erin Daniel. She was a delight from our first phone call to the day we drove our new car off the lot! Erin was professional, knowledgeable and always available to assist us in any way. Add her smile and sense of humor and you have a winning combination! We will definitely recommend Erin to family and friends. Chuck and Judy Henry 614-457-6260 More
I love Germain and Chris Glover for all their hard work. I will be honest I did not walk away with a car from them due to their recent selection and my time frame but nevertheless the time I did spend in th I will be honest I did not walk away with a car from them due to their recent selection and my time frame but nevertheless the time I did spend in the office was pleasent. Chris takes care of you and is a personablle as ever- even keeps communication open from his cell. I really enjoyed him taking the time to tell me what I should be aware of and leting me know about any red flags. He didn't rush and actually was telling me I should have more patience...lol. I Highly recommend Chris Glover of Germain for your new or used car. Shoutout for all of your hard work, I will definitley come back when looking for my new car!! :) More