Germain Honda of Dublin

I purchased a Pilot three years ago from Chris Glover. I live in Lima which is approximately 1 1/2 from Germaine Honda. I had purchased an extra dent warranty on this vehicle at the time of purchase. When live in Lima which is approximately 1 1/2 from Germaine Honda. I had purchased an extra dent warranty on this vehicle at the time of purchase. When I called to find out how to schedule an appointment with the "dent doctor" Chris asked about my mileage. I was only 3 miles away from being out of warranty. Chris assured me he would take care of this and make sure I received the benefits of my warranty. Sure enough he got back with me and had my vehicle repaired under warranty at no cost to me within five days. On my trip down to fix this issue, I went ahead and purchased another car from Chris Glover. This type of service rarely happens. I am very thankful I found such an honest and helpful salesman. I will drive the distance from my house to make sure I continue to get this kind of treatment and service. Thanks Chris Glover!!! More

In the span of two months I have purchased a Honda Pilot and leased a Honda CRV. I requested quotes from all of the Honda dealerships in my area and based on these I went to Germain Honda and met Chris Glo and leased a Honda CRV. I requested quotes from all of the Honda dealerships in my area and based on these I went to Germain Honda and met Chris Glover who sold me the Pilot. The experience was fantastic! Chris is exactly the opposite of what you would expect from a car salesman. He was straight forward and had our interests at the forefront when dealing with my wife and I. My experience was so good that I was back within two months having Chris set me up with a lease on a CRV. I can't imagine not working with Chris for any of my future car needs! More

This whole experience was UNBELIEVABLE. I have bought cars before and have NEVER had an experience like this. Chris Glover didn't automatically put us in the tricked-out car, as is his policy - he likes cars before and have NEVER had an experience like this. Chris Glover didn't automatically put us in the tricked-out car, as is his policy - he likes to let YOU decide your budget. He worked hard to get us a great price on our trade and was SO personable. Everyone in the place thanked me for my business, including Jessica Germain!! I saw her commercial and e-mailed her to let her know I had a great experience, and she e-mailed me back personally. I bought a car at Germain Toyota in '09, and they were nice, but Germain Honda is SPECTACULAR! The finance guy was great, the sales people were all great, and when you're all done you get a session like Bond meeting with Q so they can show you all the neat things your new car can do! I got a brand-new '14 for the same price others were selling a used '13 for. Can't beat that!!! Honestly, I left feeling like everyone in there was my friend, and that all I ever have to do is call or stop by and they will ALL do whatever they can to help me. GO HERE!!!!!! More

Overall, I had a great experience leasing from John Grimm at Germain Honda. He was friendly, patient with questions, and went through various options with me. I told him I needed to leave with a car that n at Germain Honda. He was friendly, patient with questions, and went through various options with me. I told him I needed to leave with a car that night, and he made that happen. I was not sure if I wanted a Civic or an Accord, and I was pleased that he let me make that decision without automatically pushing me toward the more expensive purchase. More

I bought a brand new 2014 Honda Odessey the transaction was smooth, the sales rep was awesome and knew what he was doing.Within couple of days of purchase i noticed buttons that controls the music system was smooth, the sales rep was awesome and knew what he was doing.Within couple of days of purchase i noticed buttons that controls the music system was not working. I was not able to change time, select different FM radio statiion e.t.c.The van had manufacturing defect on it. I called my sales rep and he inspected the vehicle. He found out the settings button came pressed factory installed and would not unpress from its postion. since it was stuck it caused some of the other buttons not to work. Anyways most importantly, my sales rep assured me it will get fixed. He stated they would order parts from Honda and get it replaced. I was not happy since i had to wait at lest 2 to 3 weeks or may be more for the parts to arrive and get it fixed/replaced. Explained the rep I bought a brand new vehicle and expect the vehicle to work without any manufacturing defects. I was not happy about the sitaution at all. The management jumped in and took full responsibility of the issue. Replaced the vehicle with another brand new working vehicle. My current vehicle is working fine and i am happy with it. I want to applaud Management of Germain Honda for taking ownership of the issue , listening to the voice of the customer and setting up right business practice. I will recommend Germain honda to my friends and family members because i know if there is something wrong they will fix it and won't give run around. More

Salesman, Norm Lerman, was great to work with. He found us just what we wanted and we bought the first car we looked at, would you believe. Finance group got a pretty good rate, but pushed a lot of service us just what we wanted and we bought the first car we looked at, would you believe. Finance group got a pretty good rate, but pushed a lot of service contracts that I really couldn't afford. Finance manager was good about canceling them all. More

We recently bought a van from Germain Honda in Dublin. We came all the way from Ontario. to look at the vehicle, Kevin he was our sales representative. when we arrived there, We were pleased with how friend came all the way from Ontario. to look at the vehicle, Kevin he was our sales representative. when we arrived there, We were pleased with how friendly and honest he was. He made us feel home he was able to offer us a very fair price, and when we told him we were buying it ,he made sure we were completely satisfied.we left feeling like we got a good deal and a great van. Kevin made the process incredibly easy and answered any questions we had. once again we would like to thank you for the service and the van we have now. I would highly recommend others that are looking for a vehicle to go to Germain Honda in Dublin. Kevin will make sure you get what your looking for. _ , We would also like to thank Bart Zimmerman, and Joe Martinkovich that were also involved with the paperwork, they were also very friendly and honest. thank you all. More

I had the pleasure of working with Jeff when I bought my 2014 Accord. He was very professional and provided one of the smoothest and painless dealer experiences my family has ever had. I would highly recomm 2014 Accord. He was very professional and provided one of the smoothest and painless dealer experiences my family has ever had. I would highly recommend Jeff for anyone who is looking to make a purchase at Germain. They run a very top notch dealership and provide first class customer service to everybody that steps inside. More

Went there for a great leasing offer. Everybody was super friendly and made this whole experience a very pleasant one. I can only recommend this dealership! friendly and made this whole experience a very pleasant one. I can only recommend this dealership! More

I'm from Chicago and came to Dublin recently. The second day of my life at Dublin I went to buy a Honda Civic 2013 for my new job. While I was at Chicago, I went to several dealers and as you may kno second day of my life at Dublin I went to buy a Honda Civic 2013 for my new job. While I was at Chicago, I went to several dealers and as you may know most of them just want to screw the customers and take their money as much as they can. So I decided to show a bird to all the Chicago area dealers like Brian Bemis. They have to go and pack sands. So I decided to come to Dublin and get a car here. I was lucky that John was my Consultant. I gave him hard times. He was one of the fewest consultants that I kinda felt that I can relay on. He was very nice, very friendly and he was professional. He was easy to deal with and was familiar with this whole process from A to Z. He was kinda playing the game very well. Although I was difficult to deal with, he was cool and he did not want neither the dealership nor me (the customer) loose money. A very unique attitude with a dealer that I had never seen before. Somebody told me that a good dealer is a dead dealer but when I was consulting with John I did not feel like that. I would come back to him to buy a better car in near future and I strongly recommend him as a consultant. He did his job very well and I'm totally satisfied with him. More