
Germain Honda of Dublin
Dublin, OH
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Joe was very professional,I was treated so well the last time I decided to come back and give them a chance. I compared their price with another price from another Joe did not get upset instead he asked me time I decided to come back and give them a chance. I compared their price with another price from another Joe did not get upset instead he asked me to come in meet with me he greeted me at the front doors and welcomed me with open arms. He was very courteous along with everybody else in the dealership they all said hi to me. Even people I do not buy from even thanked me for coming in and thank you for my business. This is definitely a dealership I will be coming back to you in future car purchases. Thank you for the wonderful experience Germain. More
Marc was very personable and helpful explaining how the 2013 and 2014 Honda Civic's were different, so I could make a quick decision. Not only did I test drive the vehicle, but Marc suggested that I keep t 2013 and 2014 Honda Civic's were different, so I could make a quick decision. Not only did I test drive the vehicle, but Marc suggested that I keep the Civic overnight, so my wife could see it before we signed the sales agreement. I would highly recommend Germain Honda...they stole me away from Roush Honda in Westerville. More
My husband and I were looking for a new car for our family and the entire experience from beginning to end was effortless. Rod was very friendly, helpful, and patient with us. We highly recommend Germa family and the entire experience from beginning to end was effortless. Rod was very friendly, helpful, and patient with us. We highly recommend Germain Honda and Rod Smith! More
(NORMAN LERMAN) I purchased a used Honda CRV from Norman. He was both attententive and knowledgeable. He was not pushy at all. I would definitely ask for Norman if I were to purchase another vehic Norman. He was both attententive and knowledgeable. He was not pushy at all. I would definitely ask for Norman if I were to purchase another vehicle from this dealership. I would recommend him to family and friends. More
My experience buying my used 2011 GMC Sierra on January 2, 2014 with Germain Honda of Dublin was extremely pleasant. The salesman, Norman Lerman, was accommodating and willing to please from the very firs 2, 2014 with Germain Honda of Dublin was extremely pleasant. The salesman, Norman Lerman, was accommodating and willing to please from the very first phone call when I inquired about the truck through the very end of the deal and beyond. Not only was the negotiating process and working with the finance department fulfilling and hassle free, but Norman and the dealership were very concerned with my level of satisfaction the days and weeks following the purchase. I was discouraged to notice a few days following my purchase that there was a very small chip in the windshield. The dealership and I must have simply looked past it as we thoroughly inspected the truck. I simply contacted Norman and he immediately sent out an auto glass repairman to my place of work. Unfortunately, the chip could not be filled due to a failed previous filling. After contacting Norman once again about the failed repair, without hesitation, he said the dealership would cover a full windshield replacement. Days later, Discount Auto Glass came to my place of work and installed a brand new windshield free of cost. The truck looked and felt brand new as I inspected it prior to buying it. It was in fantastic shape inside and out (kudos to the previous owners). I was relentless in my efforts to talk down the already reduced internet price, and we were able to negotiate a deal that I was very happy with. The truck and dealership met every single one of my needs; year, mileage and price. It's not often that we find retailers and salesman that care about people, but it is apparent that Norman and the dealership do. I recommend and will continue to recommend salesman Norman Lerman and Germain Honda of Dublin. They made my very first vehicle purchase a delightful occasion. More
I am eighteen years old and I came to Germain to find a car that would be suitable for myself and that is what I got! I was walking around the parking lot and Rod, the nicest guy ever, came up and asked wh car that would be suitable for myself and that is what I got! I was walking around the parking lot and Rod, the nicest guy ever, came up and asked what I was looking for. Gave him the details and he did the most outstanding job getting me the car that I love and he was absolutely friendly. I would recommend anyone looking for a great deal on Honda's to come to Germain Honda of Dublin. Everyone was very nice to me and I had a great experience! More
I have a longer letter to write after I get some time. But I do want to say that Jeff Carroll and Marcus Williams demonstrate a commitment to customer satisfaction that all of Germain and Honda America sh But I do want to say that Jeff Carroll and Marcus Williams demonstrate a commitment to customer satisfaction that all of Germain and Honda America should emulate. More
Had a Great experience at Germain Honda, Kevin Larivee was Friendly, Professional, and provided me with Excellent Customer Service. Will Recommend to All Friends/Family was Friendly, Professional, and provided me with Excellent Customer Service. Will Recommend to All Friends/Family More
We found a Honda Pilot online. My husband went in on Monday to drive it, found out it was sold already,so Norman worked hard to help him find another one we may be interested in. My husband drove a few Monday to drive it, found out it was sold already,so Norman worked hard to help him find another one we may be interested in. My husband drove a few, found one he liked,worked a deal and when I got off work we went in and signed the deal. Norman is very friendly and very knowledgeable about the product he is seeling. I would strongly recomend Norman if you are looking to buy a new or used vehicle. More