Germain Honda of Dublin

Greg was WONDERFUL to work with! Very friendly and helpful- not at all the "sleezy car salesman" type. I had a great experience buying a new car from Greg Kimbro at Germain Honda! helpful- not at all the "sleezy car salesman" type. I had a great experience buying a new car from Greg Kimbro at Germain Honda! More

Here is "Why" I have provided the ratings that I did... I had done an online search among dealerships to try to find a 2013 Honda Accord 4 door sedan with a manual transmission. As it turned o I did... I had done an online search among dealerships to try to find a 2013 Honda Accord 4 door sedan with a manual transmission. As it turned out, my search showed that Germain had a Sport with a 6MT. I was also interested in comparing the EX trim level, as it too was offered in a 6MT, however Germain only had one in a CVT - no problem. Upon arriving at Germain, I was greeted by a salesperson who asked how he could help me. When I told him about my search, I was surprised to hear him tell me that Honda did not offer a 6MT in the EX trim level. Having done my homework, I knew that it did. This gentlemen appeared to be busy with another customer, so I was redirected to Erin. Erin was a pleasure to work with right from the get-go, and she was much more informed as to what trim levels existed and what Germain had on their lot. Within no time, Erin had me test driving the 6MT Sport and the CVT EX so I could have a solid side-by-side comparison. We sat in each of the cars and she was quick to point out all of the different features each one had and she also pointed out what was new or different from my current 2009 Accord. I was indecisive between the two trim levels, but eventually I had decided on the Sport. However, the Sport that I had test-driven was black and I had vowed that I would not trade my current black car in for another one. That left me the option of getting a Dark Grey 6MT Sport, which was fine, except for the fact that Germain did not have one. Begin search of area dealers! Erin quickly identified a couple of nearby dealers who had what I was looking for. When it came to talking price, there was the expected back and forth offer and counter offer, but before long, we were able to arrive at what I considered to be a fair deal. During negotiations, Erin was very reasonable and showed respect for the fact that I had come having done my research. At no point in time did I feel like we could not reach an offer that everyone could be happy with. She also made paperwork and transfer of information effortless. A few days lapsed before the actual dealer trade was complete (there was a weekend in between, certain staff were not available) but Erin stayed in touch with me with regular updates via phone and text. Once the time came for the trade, Erin herself went to pick the car up and bring it back to Germain. She called to let me know that I could come in and that we could cloe the deal! Once I was done in financing, the staff took me out to my new car, waiting for me in the garage area. And of couyrse, there was Erin, to see things through until the end. Another gentleman sat with me in the car and went step-by-step through all of the features, including how to synch my phone via bluetooth and how to configure all of my displays, etc. I wish I could remember his name, but I will say that he was very helpful and very thorough. I left Germain in my new car, happy with how I was treated and confident that I received a fair deal, both on my new car and on my trade-in. Kudos to Erin (and the abovementioned gentleman) for providing me with a very satisfying and near seemless car buying experience. Erin - I'm only about 6 months late on this review, but I told you that I would write one for you. I hope it helps! : ) - Justin More

I wanted to give xxxxxxto Kirti. He leased my Civic to me and helped myself and a family member in a transaction when I turned it in. He was awesome at both points of sale. I aslo visited the service de me and helped myself and a family member in a transaction when I turned it in. He was awesome at both points of sale. I aslo visited the service department the same day and they were awesome. Good job! I recommend Kirti every opportunity I get. Thanks again for your prompt and professional service. Sincerely, Joanne Scott More

The service I got from Joe Martinkovich was prompt and efficient, but still thorough and friendly. Same with Sean Johnson and Alex in Delivery. I had 2 toddlers with me so wanted to be in and out as qui efficient, but still thorough and friendly. Same with Sean Johnson and Alex in Delivery. I had 2 toddlers with me so wanted to be in and out as quickly as possible on my first visit. Joe got the trade-in appraisals and test-drive keys in my hand quickly. He negotiated fairly, and was flexible with working with my timing and availability. The dealership overall was clean, well-lit and attractive. Each time I went there, I was greeted immediately by an associate, and didn't have to wait around to get service. Both the people and facility were very professional and pleasant. More

Joe was very professional,I was treated so well the last time I decided to come back and give them a chance. I compared their price with another price from another Joe did not get upset instead he asked me time I decided to come back and give them a chance. I compared their price with another price from another Joe did not get upset instead he asked me to come in meet with me he greeted me at the front doors and welcomed me with open arms. He was very courteous along with everybody else in the dealership they all said hi to me. Even people I do not buy from even thanked me for coming in and thank you for my business. This is definitely a dealership I will be coming back to you in future car purchases. Thank you for the wonderful experience Germain. More

Marc was very personable and helpful explaining how the 2013 and 2014 Honda Civic's were different, so I could make a quick decision. Not only did I test drive the vehicle, but Marc suggested that I keep t 2013 and 2014 Honda Civic's were different, so I could make a quick decision. Not only did I test drive the vehicle, but Marc suggested that I keep the Civic overnight, so my wife could see it before we signed the sales agreement. I would highly recommend Germain Honda...they stole me away from Roush Honda in Westerville. More

My husband and I were looking for a new car for our family and the entire experience from beginning to end was effortless. Rod was very friendly, helpful, and patient with us. We highly recommend Germa family and the entire experience from beginning to end was effortless. Rod was very friendly, helpful, and patient with us. We highly recommend Germain Honda and Rod Smith! More

(NORMAN LERMAN) I purchased a used Honda CRV from Norman. He was both attententive and knowledgeable. He was not pushy at all. I would definitely ask for Norman if I were to purchase another vehic Norman. He was both attententive and knowledgeable. He was not pushy at all. I would definitely ask for Norman if I were to purchase another vehicle from this dealership. I would recommend him to family and friends. More

My experience buying my used 2011 GMC Sierra on January 2, 2014 with Germain Honda of Dublin was extremely pleasant. The salesman, Norman Lerman, was accommodating and willing to please from the very firs 2, 2014 with Germain Honda of Dublin was extremely pleasant. The salesman, Norman Lerman, was accommodating and willing to please from the very first phone call when I inquired about the truck through the very end of the deal and beyond. Not only was the negotiating process and working with the finance department fulfilling and hassle free, but Norman and the dealership were very concerned with my level of satisfaction the days and weeks following the purchase. I was discouraged to notice a few days following my purchase that there was a very small chip in the windshield. The dealership and I must have simply looked past it as we thoroughly inspected the truck. I simply contacted Norman and he immediately sent out an auto glass repairman to my place of work. Unfortunately, the chip could not be filled due to a failed previous filling. After contacting Norman once again about the failed repair, without hesitation, he said the dealership would cover a full windshield replacement. Days later, Discount Auto Glass came to my place of work and installed a brand new windshield free of cost. The truck looked and felt brand new as I inspected it prior to buying it. It was in fantastic shape inside and out (kudos to the previous owners). I was relentless in my efforts to talk down the already reduced internet price, and we were able to negotiate a deal that I was very happy with. The truck and dealership met every single one of my needs; year, mileage and price. It's not often that we find retailers and salesman that care about people, but it is apparent that Norman and the dealership do. I recommend and will continue to recommend salesman Norman Lerman and Germain Honda of Dublin. They made my very first vehicle purchase a delightful occasion. More

I am eighteen years old and I came to Germain to find a car that would be suitable for myself and that is what I got! I was walking around the parking lot and Rod, the nicest guy ever, came up and asked wh car that would be suitable for myself and that is what I got! I was walking around the parking lot and Rod, the nicest guy ever, came up and asked what I was looking for. Gave him the details and he did the most outstanding job getting me the car that I love and he was absolutely friendly. I would recommend anyone looking for a great deal on Honda's to come to Germain Honda of Dublin. Everyone was very nice to me and I had a great experience! More