Germain Honda of Dublin
Dublin, OH
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I always do tons of research to find the right dealership and vehicle. I'm anal about it. This dealership had what we were looking for and had a good rating with the BBB. I spoke with a salesman on the ph and vehicle. I'm anal about it. This dealership had what we were looking for and had a good rating with the BBB. I spoke with a salesman on the phone with a British accent, which immediately gave me mixed feelings. I once caught a used car salesman in a lie and he walked away from me. So, needless to say I am very suspicious of used car salesmen and I don't cut them any breaks. But, the man was an older gentleman (in all sense of the word) and the British accent, that initially gave me mixed feelings, was disarming. I still had my guard up though. The price that was listed was what I paid (no haggling) and they gave me a fair price for my trade in. The vehicle that we were buying had older tires on it and our trade in had newer tires. They even allowed me to switch the tires from our old vehicle to the new vehicle. They were very accommodating and we had a very good experience. The name of the salesman was Norman Lerman. He was a true pleasure to deal with. More
Great Experience! I would highly recommend Nishi. He made sure my needs were met with lightspeed results. I was a bit apprehensive to buy a used car but Nishi instantly put me at ease. The Honda Odyssey was sure my needs were met with lightspeed results. I was a bit apprehensive to buy a used car but Nishi instantly put me at ease. The Honda Odyssey was in great shape at a fair price, and Nishi went above and beyond in service. So much so that I bought that day - no pressure, he just delivered what I needed. Jackie, the finance manager was great as well, I only waited a couple of minutes and he was very professional and personal. Will be back soon to buy another in the next year. More
Friendly staff and good experience. This was the first time I ever bought a car from a dealership, I had only bought from individuals in the past. They were willing to negotiate a great deal on a great u time I ever bought a car from a dealership, I had only bought from individuals in the past. They were willing to negotiate a great deal on a great used car. They even installed a brand new battery before I drove it away without me even requesting a new battery. My only complaint is that they didn't disclose the $250 doc. fee during negotiations. More
Norman and Sean were very friendly and very knowledgeable. There was no rushing or pushiness. In fact they made sure to slow me down in my decision making and paper work completion process so I knowledgeable. There was no rushing or pushiness. In fact they made sure to slow me down in my decision making and paper work completion process so I would not make any hasty decisions. More
I give the whole process a 5 Star. Chris Glover was great to work with. He offered input on the vehicle that we considered and also pointed out some features of the competitors that we did not know ab great to work with. He offered input on the vehicle that we considered and also pointed out some features of the competitors that we did not know about. At no time was pressure put on us to purchase additional upgrades or warranties, but they did go over the options and made it clear that the decision was entirely our own. Jack Lee was also great, he worked with us on our down payment as we wanted to charge the whole thing to our credit card (airline points) and he was thorough when going over all the paperwork. I highly recommend Germain Honda, especially Chris Glover and Jack Lee. More
Our entire experience with Germain Honda was great. Eric and Ralph were very helpful, professional and made the experience very easy. Everyone we interacted with through the whole purchase were professional and Ralph were very helpful, professional and made the experience very easy. Everyone we interacted with through the whole purchase were professional and nice to work with and I highly recommend others to buy a car from Germain. And they gave me a great price on my CRV! More
I purchased a 2011 honda civic from Norman Lerman. He was very polite, knowledgeable and very friendly. My daughter came with me and it was the most fun I've ever had buying a car. Thank you to Norman for ma very polite, knowledgeable and very friendly. My daughter came with me and it was the most fun I've ever had buying a car. Thank you to Norman for making the experience so wonderful. I love my new car and will most definitely use the maintenance dept. I will recommend Norman and Germain to everyone I know. Jack in finance was very helpful and explained everything very well. He told me that Jessica Germain added the VIP club, what a great selling point that is! Thank you to Norman and Jack for a great experience. Debbie Long More
We made contact with the dealership through Meredith, a personal friend. She connected us with Rod, who helped us on the Used Car Sales side. He quickly pulled up the car we wanted to see and had it read personal friend. She connected us with Rod, who helped us on the Used Car Sales side. He quickly pulled up the car we wanted to see and had it ready to go for a test drive. He worked with finance to offer us a good trade-in on our vehicle and stayed late to help us wrap up the deal and make the switch. Sean was super helpful when reviewing the options of additional service coverage and remained professional and helpful, even when the end of his scheduled day was near. He quickly processed many options and was able to offer a competitive financing opportunity. Overall, our used car purchase experience at Germain Honda of Dublin was great! More
I first met Nishi Patel in 2006 when I bought my 2003 Honda-CRV. He took great care in making sure I found the car I truly wanted. I purchased it the very same day without any pressure. The one I bough Honda-CRV. He took great care in making sure I found the car I truly wanted. I purchased it the very same day without any pressure. The one I bought was in great condition and priced right. Since then, my daughter, niece, brother and nephew have gone to Nishi Patel and have purchased vehicles that he found for them. He is a wonderful person who really cares for his customers and makes sure they are happy with their choices. I highly recommend him to anyone who is interested in buying a car because I really trust him, I also appreciate the service department who takes great care of you. Eddie Sorrell does a fine job of making sure my car is taken care of. Everyone in the service department is friendly and courteous, Germain Honda is my dealership from now on. Donna DeVol More