
Germain Honda of Dublin
Dublin, OH
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I've found my dealership of choice. Joe Martinkovich at Germain Honda of Dublin made car buying the fun experience it should be! We bought a Pilot and Accord from Joe and couldn't be more pleased with t at Germain Honda of Dublin made car buying the fun experience it should be! We bought a Pilot and Accord from Joe and couldn't be more pleased with the entire experience. From initial car selection discussions, solid guidance on options, and maintenance/delivery assistance.....Joe gave white glove treatment all the way. Thanks Joe!!! More
This was a business transaction. Was looking for a specific vehicle for our fleet. Meredith found what we wanted and we were able to close the deal the next day. We will be a repeat customer. specific vehicle for our fleet. Meredith found what we wanted and we were able to close the deal the next day. We will be a repeat customer. More
The entire experience at Germain Honda was a pleasure. Chris Glover was our salesman and from the get go he was extremely helpful. I told him I hated the car buying process and he made it painless. I woul Chris Glover was our salesman and from the get go he was extremely helpful. I told him I hated the car buying process and he made it painless. I would highly recommend Chris and the Germain Honda dealership. More
Norman Lerman was extremely helpful even after I had purchased my vehicle. A month later I discovered the strong smoke smell in the used vehicle I had purchased was not disappearing. Mr. Learman was w purchased my vehicle. A month later I discovered the strong smoke smell in the used vehicle I had purchased was not disappearing. Mr. Learman was willing to schedule an appointment where industrial strength means was used to rid the vehicle of the cigarette smell. I could tell he wanted me to be truly happy about my purchase! More
John was very helpful. My wife initially looked at the car and she hates pressure. John had a light touch. We are confident that John gave us a fair deal. I bought a car from John around 9 years ago an car and she hates pressure. John had a light touch. We are confident that John gave us a fair deal. I bought a car from John around 9 years ago and returned because he is still there. I am in sales and am sensitive to the mechanics the purchase process. I would recommend John to anyone in the market for a car. Germain's reputation speks for itself. More
Greg is absolutely fantastic. Very informative about all the cars what they offered as features what they didn't and what was the best car for the Value. We have a new Civic and love it. The experience wa the cars what they offered as features what they didn't and what was the best car for the Value. We have a new Civic and love it. The experience was great. Having someone take you to your new car and go over all the features was really nice. Loved the experience More
My son was in the market for his first new car and was interested in a lease. We were referred to Rich Newsome at the dealership. Prior to actually coming to the dealership, Rich was very responsive to my interested in a lease. We were referred to Rich Newsome at the dealership. Prior to actually coming to the dealership, Rich was very responsive to my questions and concerns as we communicated via e-mail. My son was in a situation where a lease was the best chose for him. I have not been much of a lease person and I had reservations about it, but thanks to Rich I was put at ease and realized that it made good sense for my son. Rich worked out the lease price and made us a very fair offer on our trade-in, so we agreed to a deal. Rich set us with sales rep Kirti Vansadia whom we met two days later at the dealership. Kirti was excellent - just right blend of professional, courteous, knowledgable and personable. He brought out a couple of 2014 Civics for my son to look at. We got in one and test drove it and we were sold. We then sat down with Kirti and started into some of the paperwork, credit check stuff. My son was nervous because he is a recent college grad and was not sure if he had sufficient credit and he had just recently started a new job. Again, Kirti put him at ease and eventual came back with the news that my son qualified on his own. During this process Rich Newsome, who is the general sales manager, checked in with us to see how we were doing. He also took some time to talk to my son, and asked him about his college experience and his new job. As a dad I really appreciate him taking the time to talk to my son. Kirti then walked us over to the finance department and introduced us to Jackie Staten, who helped us through the finance papers and everything associated with that part of the deal. Jackie was really good at his job, clearly explained things and answered any questions we had or things we needed clarification on. He was just great, nice sense of humor and very professional. He also offered my son the option of a service contract/agreement and explained the value of such agreement as it relates to maintaining a leased vehicle. It should be noted that during this part of the process, Kirti checked back in with us a few times to make sure we were being attended to. Kirti then came back and informed us that my son's car was being prepped for delivery and would be ready in about 20 minutes. He offered us something to drink while we waited. It was nice that he didn't just make the sale and walk away; rather he kept checking on us every step of the way. I have been in sales most of my adult life and I must say that Kirti is an excellent sales rep with all the right skills. I asked him for a handful of business cards so I could refer people to him. Lastly, Kirti walked us to the area where the car is delivered, and he introduced us to Sara Callahan, who reviewed all of the technical details of the car. She was very knowledgable of the workings of everything and she did a nice job of explaining things to my son. She too was very personable. All in all, our experience at Germain Honda was absolutely fantastic. The attention we received was really noteworthy, for which we are very grateful. Prior to this visit to Germain, I had viewed the car buying experience as the worst thing in the world, second only to root canal. But this experence has completely changed my mind. Thanks Germain, I will gladly tell others where to buy their next vehicle. Rich Newsome and his staff are tremendous! Jerry Lima Worthington, Ohio More
My husband and I had been searching for a used Honda Ridgeline for several weeks. I emailed several dealerships a bit closer to our home, but it was difficult to get a salesperson to just answer our si Ridgeline for several weeks. I emailed several dealerships a bit closer to our home, but it was difficult to get a salesperson to just answer our simple questions. One evening I was searching online again and Germain Honda of Dublin, OH came up with a couple used vehicles that I was interested in getting more information on. I emailed late that night and by the next morning I received a reply from Germain Honda's sales consultant (Norman Lerman). I had several questions for Norman and he was so extremely helpful, replying to all of my emails and keeping me well informed. Norman was able to help us get the vehicle that we wanted in our "out the door" price range. The next morning, my husband and I traveled over 300 miles from our home to purchase our new Honda Ridgeline from Norman Lerman and Germain Honda of Dublin, OH and we would definitely drive that distance again to purchase from them (and especially from Norman). If you are even considering purchasing a new/used vehicle, take my advice.....contact Norman Lerman at Germain Honda of Dublin, OH - you will not be disappointed. More