Germain Honda of Dublin

Recently purchased 2014 Honda Civic From the moment I stepped out of my car to go look at the Civic 2014 I was greeted by Stephanie Hausherr it was a great interaction. She answered all From the moment I stepped out of my car to go look at the Civic 2014 I was greeted by Stephanie Hausherr it was a great interaction. She answered all of my questions, answered all of my concerns, and then helped me with all of the paperwork. The finance person (I'm sorry I have forgotten her name) was very enthusiastic and answered all of my questions, and finally when they delivered the car, Ray Stagle did a thorough job of reviewing everything with me. I blew out a tire on a pothole only 2 weeks later and Damien Reed went out of his way to get me a new tire replacement as fast as he could. All in all it couldn't have been an easier process, start to finish. Thanks guys for great job done! More

Having previously owned a Honda Accord and Honda Odyssey [both of which I've had serviced for years at Germain], I knew I wanted another Honda [and planned to have it serviced at Germain]. After a fair amou [both of which I've had serviced for years at Germain], I knew I wanted another Honda [and planned to have it serviced at Germain]. After a fair amount of research, I was pretty sure I wanted a CRV, although I was uncertain exactly which one. I had called and made an appointment for a test drive with another sales representative who had a last-minute conflict and Marc Miller took his place. It was a lucky break for me, because Marc's personality made me feel very comfortable. Any woman reading this will know what I mean when I say that it is not always the case, since all too often [still!] salesmen are patronizing toward women customers. Marc is sincerely pleasant [not in the least bit pushy], prompt, reliable, and very customer-oriented. He's a quiet business-like guy with a nice sense of humor; he's very knowledgeable and explained the vehicle features clearly and answered my questions with patience and good nature. I made several appointments over the course of several days and exchanged phone calls and emails as well. He was always very quick to respond. After several test drives, I made my decision and purchase. Marc stayed quite late that evening to shepherd me through the paperwork process and then came in early in the morning on what would otherwise been a day off to supervise the delivery experience. I would definitely recommend Marc. I keep my Hondas for a long time, but my husband will be looking for a new car in the next couple of years. We'll look for Marc when that time comes. More

Sales experience. I had a wonderful experience purchasing a new Honda CRV. Stephanie was a pleasure to work with. I am very happy with my new car. I had a wonderful experience purchasing a new Honda CRV. Stephanie was a pleasure to work with. I am very happy with my new car. More

Greg Kimbro, at Germain Honda made my car purchase a very pleasant experience. From his friendly nature to his pressure-less tone, Greg went above and beyond to make my experience great! He is very knowled pleasant experience. From his friendly nature to his pressure-less tone, Greg went above and beyond to make my experience great! He is very knowledgeable and proud of the Honda brand. We ran in to one bump in the road in finding the exact Odyssey I preferred (no one's fault) and Greg made the waiting period fly by, he continued to check in with me and ensured me that my car was in route! I LOVE my new Odyssey and I am quite impressed with the amounts of upgrades even in the EX L Model! Technology has improved quite a bit in a few short years! I highly recommend Greg to help you buy a Honda! Jody More

Incredible Service! I had been trying to find a car that fit my needs of getting great gas mileage and that I felt was a solid ride without a huge monthly payment. I had I had been trying to find a car that fit my needs of getting great gas mileage and that I felt was a solid ride without a huge monthly payment. I had already been to a couple of dealerships to drive some cars around and never felt I found "the one", not to mention I felt some of the salesmen were kind of blowing me off because I wasn't buying the most expensive car on the lot or had too many questions they didn't have time for. I had read up on all the reviews of cars with great gas mileage and the Honda Fit always came out towards at the top of the lists with great professional and customer reviews. I have an Employee Purchase assistance plan through my employer, so I found the Fit and submitted an inquiry. Within I think just an hour, Marc Miller reached out to me based on the internet submitted inquiry. I already know one of the sales managers, Rich Newsome, and I've been buying cars from him since I was in college (let's just say in the 90s), so I trust him and reached out to him first personally, but he was out of the office and assured me I would be taken care of, which I already was as Marc had already been in contact. Marc offered to bring the car to my workplace for a test drive, but I wanted to go to the dealership. He told me he was scheduled to be there until 5, so I think I got there around 3:30. He had the car ready to test drive, so we went over some basic information and I took it out. I love this car, and I knew it from the moment I drove it off the lot. What really put the experience over the top was the service from everyone at Germain Honda. I had a car I was upside down on in equity that they (Marc and Dave) worked with me on to still get me at a payment that was good for me. Marc really worked hard for me as I put him through the ringer with 50 questions on what I should do and how things worked, he never got frustrated (or at least if he did, he didn't show it) with my continual questions and Dave came over a couple of times to give information as well. I ended up with a Honda Fit Sport with leather seats and I adore this car, it is perfect for me and my lifestyle price and size wise. While working out the finance paperwork with Ron, an incredibly personable and knowledgeable fellow who I had also worked with a couple of years prior when I bought a used car from Germain Honda with Josh Wisman (also great to work with), Marc was making sure the car was getting detailed and completely cleaned up for me to take home. He stayed WELL past the time I knew he was scheduled to work based on our earlier conversation, yet had I not known that he was only supposed to be there until 5, I wouldn't have known because he was very attentive and made sure I was in my new car and out the door while he was still there, and I think I was there until after 8 after all was said and done. This is the second car I've purchased from Germain Honda, this Honda Fit Sport my first new car ever. I can't say enough about their attentiveness, knowledge, and service during the entire process. Also, as a woman who is not all that car savvy, it can be intimidating to have to deal with people who are, but I never once felt intimidated, pressured, or that I was being talked to condescendingly. It is very much an warm environment that I felt comfortable in to ask questions during both sales and the finance portion. All of the employees there are incredible. Marc and all the others I dealt with this time and the last made a highly memorable and positive experience, I couldn't be more pleased and would recommend this dealership to EVERYONE! More

Great experience! I had been shopping around for some time. My experiences had varied from horrible to moderate. Walking into Germain was the best decision! John was ve I had been shopping around for some time. My experiences had varied from horrible to moderate. Walking into Germain was the best decision! John was very polite and friendly. He didn't hassle me or make me feel pressured. He understood my budget and worked within it. He also did everything he could to make the car work for me, not the other way around. I had originally gone by to Germain on a Sunday when they were closed. I'm definitely glad I came back. I was able to walk out with the car I've been wanting and the payments I was wanting. They've made a loyal customer today and I look forward to working them in the future. More

With our lovely winters, I needed a vehicle that would handle well in the snow. Kevin took time to ask all the important questions so my time there would be minimal. He was able to quickly pull up vehic handle well in the snow. Kevin took time to ask all the important questions so my time there would be minimal. He was able to quickly pull up vehicles for me to look at in the monthly price range that I was comfortable with. Our experience was so great that my daughter in Chicago also purchased a vehicle without driving it! (Yes, she had her sister and me do the driving!) If you are looking for a salesperson that truly listens, is patient, works very hard to get you the best price and quality, call Kevin. If you are just kicking tires, go to any salesperson. More

Buying a new car is always a scary thought. The thought of walking in, having the creepy car salesman stalking you through the parking lot, and the high pressure sale at the end... I am happy to say that I of walking in, having the creepy car salesman stalking you through the parking lot, and the high pressure sale at the end... I am happy to say that I experienced none of the following when visiting Germain Honda of Dublin. I walked through the door, and bumped into a gentleman by the name of Jeff Carrol. He was very pleasant and asked how he could help. I was torn between a couple of different trim levels of a Honda CRV. He was able to tell me the differences from the top of his head. He then let me know where they were on the lot and encouraged me to go out and take a brief look at them without him so that I could start to get comfortable with the styles on my own. He joined me in the parking lot about 10 minutes later and asked if I would like to take any of them out for a test drive. I ended up taking two different ones out. Jeff was great about giving information, but not being pushy. Once arriving back to the dealership, there was a short negotiation over price, and the car was mine. I would certainly utilize Jeff in the future. More

I decided one Saturday that it would a good idea to get a new car before by old one stressed me out too much. My mom had worked with Chris Glover in the past and highly recommended him. She actually called new car before by old one stressed me out too much. My mom had worked with Chris Glover in the past and highly recommended him. She actually called, as did I, to see if he was busy and could work with me that evening. He was very welcoming right from the get-go. He quickly got my car appraised and got me in a FIT for a test drive. Upon my return I loved the car, however the monthly payment we discussed was just a bit high. He saw how much I liked the car and got the "guys" to get my payment to what was comfortable for me. I was very excited (and surprised) to drive off in my new car that night! Just like my mom, I would highly recommend Chris and the Germain staff! More

This is the fourth Honda that I've purchased. Jeff Carroll sold me the last two. He was not just friendly, he delivered the deal promised and got the paperwork done very quickly. Obviously, I have b Carroll sold me the last two. He was not just friendly, he delivered the deal promised and got the paperwork done very quickly. Obviously, I have been very happy with my Hondas. After all this is my fourth. But, I particularly feel that Jeff was a great salesman. When I went in to buy my new Honda, he recognized me and took care of me through the whole process. Buying my cars through Jeff has been the best car buying experiences ever. More