Germain Honda of Dublin

Recall for window master switch Make sure they have your part. Do not waste your time going in unless you have called to see if the part is in stock. I had an appointment scheduled Make sure they have your part. Do not waste your time going in unless you have called to see if the part is in stock. I had an appointment scheduled at least a week in advance and when I drove about 1.5 hours to the dealership they did not have my part in stock. The person I talked to on the phone new my window was not working but put it into the computer as a recall. The service advisor I talked to, Ryan Conlon, said that often times a recalls will come in be checked out and sent on its way. I received very little sympathy for my wasted time and gas money. Honda of Dublin is professional enough and should eliminate mistakes like this but more should to make it right when mistakes happen. The easiest way for me to fix it is to tell others to make sure they call ahead when getting a recall done so you do not experience what I experienced. More

Special thanks to Norman Lerman It is my first car which I bought from dealer. I was really scared but when I met with Norman, he made everything very easy. I really liked this guy b It is my first car which I bought from dealer. I was really scared but when I met with Norman, he made everything very easy. I really liked this guy because of his explanation, user friendly behaviour and expertisement. I bought my car within 2 hours. Finally GOD bless you Norman and best wishes for you. More

1st Honda Using USAA car buying service I was confident going into look at a Honda CRV we would be getting a good deal. Joe Martinkovich was awesome to work wit Using USAA car buying service I was confident going into look at a Honda CRV we would be getting a good deal. Joe Martinkovich was awesome to work with. The test drive wasn't just a test drive, it was an education of the vehicle we were looking at and the difference between the CRV trims. Joe helped us consider options in terms of financing (USAA or Honda) and was all about our needs, not his or the dealership. When all the paper work was done and we had survived the up sells from the F&I guy, we were trained on all of the features and technology in the vehicle. It was like buying a cell phone at that big blue and yellow store, "walk out working". My wife's phone was hooked up to the Bluetooth system, all the buttons were explained, and we were told to come back anytime to go over stuff again. Super friendly place, felt like we were adopting a vehicle, not just buying. More

Excellent Auto Sales Experience Let me start by saying I've purchased well over 20 vehicles in my lifetime, and I have often found the auto purchase process to be painful at best.. Let me start by saying I've purchased well over 20 vehicles in my lifetime, and I have often found the auto purchase process to be painful at best.. My most recent purchase was guided by Chris Glover @ Germain Honda, and Mr. Glover made the experience enjoyable, and extremely positive.. Throughout this purchase, Mr. Glover was considerate, caring, along with keeping his focus on my overall customer satisfaction in mind. Our interaction took much longer than planned, but Chris was patient, and I never felt rushed to make a decision.. I also never heard the dreaded "what can I do to get you to make a deal today", definitely a turn off!! Because of this, I was able to take my time, do my research, and make an informed comfortable purchasing decision. Mr. Glover is a breath of fresh air in an industry that has historically not had the best track record, and Germain is extremely fortunate to have him as an associate. Because of this I will definitely recommend Mr. Glover to anyone interested in purchasing a new vehicle.. Gary Estep Columbus, Ohio More

GOOD FRIDAY My husband was wanting to get out of his CRV and back into a truck. We went in on Good Friday expecting to trade in my Accord for a used Ridgeline. My husband was wanting to get out of his CRV and back into a truck. We went in on Good Friday expecting to trade in my Accord for a used Ridgeline. Long story short....We turned in my end-of-lease 2011 Accord, traded in my husbands leased 2012 CRV and purchased a 2013 Ridgeline Sport as well as a 2013 Civic Coupe. Ralph worked his A$$ off to make this deal happen and managed to get the combined payments $20 under that of the combined payments we already had. This was our 5th and 6th vehicles Ralph got us in and we couldn't be happier. I know there are others behind the scenes that worked hard as well on this deal and we thank them as well. RALPH...YOU ARE THE MAN!!! This is the salesman to ask for when you go to Germain Honda on Sawmill Road in Columbus!!! More

Satisfaction This was my first time at the Germain Honda Dealership in Dublin and overall it was an amazing experience! Norman Lerman was great with helping me wit This was my first time at the Germain Honda Dealership in Dublin and overall it was an amazing experience! Norman Lerman was great with helping me with the car I wanted, he explained everything to me, and was very honest. Norman really took the time out to make sure once I left the dealership with my brand new car, that I was completely satisfied. Also, Jack Lee was an enormous help with financing the car, he explained everything so I wouldn't be confused after signing all the paperwork. Since I've purchased my new car, I've told everyone I know to check out Germain Honda in Dublin if you want a great car at a great price with great service all around! Thank guys for everything, and I'll be sure when it comes time for a new car that I'll be back! More

Easy and no pressure I have leased cars from Chris for about 6 years now. This time I decided to purchase the current lease for a daughter in college and lease a second ca I have leased cars from Chris for about 6 years now. This time I decided to purchase the current lease for a daughter in college and lease a second car. I arrived at Germain about 2:30 and had a goal of being out by 4:30 because of traffic in the area. Chris led the charge but the finance people were great and I was on my way by 4:30. The car (2014) Accord was only available in black so Chris found the color I wanted and had it ready to go 24 hours later. Drove in, got a great demo from the service people and found it to be no hassle. Chris and the finance guys got me into two cars, one brand new, under my budget. And he listened to what I needed and did not try to pressure me into a more expensive car. In fact, he suggested I look at a slightly cheaper one to see if it fit my needs. It was fine but I have had good look with the accord sedan so I stuck with it. Highly recommend Chris Glover and Germain. More

Very helpful dealer! John Schmittauer was very helpful in finding the right car for me! It felt like he wasn't pressuring me or making a profit off of me, but that he want John Schmittauer was very helpful in finding the right car for me! It felt like he wasn't pressuring me or making a profit off of me, but that he wanted to give me a good deal. I really appreciated that. More

What a Wonderful car-buying experience with Germain Honda I planned to buy a new car as a birthday gift for my fiance, and looking for a dealership who can manage to help me get this done and keep it as a sec I planned to buy a new car as a birthday gift for my fiance, and looking for a dealership who can manage to help me get this done and keep it as a secret until my fiance's birthday. Mr. Jeff Carroll, the salesman from Germain Honda, did an excellent job in helping me deliver this surprise to my fiance. I highly recommend this professional car sales representative to anyone who look forward to buying a new Honda! He is helpful, understanding, professional, and down-to-earth. Thanks to Jeff again for all the great help he has given me in buying this new CR-V for my fiance, and she is so happy about the surprise (I just told her that we were going for a high-tea on her birthday) as she ended up getting a new car as her birthday gift! Sincerely, Eddy Wu More

Excellent experience! The next time I buy a car, I will DEFINITELY return to Germain Honda. I worked with Tim King, who was excellent. This was my first time buying a new c The next time I buy a car, I will DEFINITELY return to Germain Honda. I worked with Tim King, who was excellent. This was my first time buying a new car, and he answered all of my questions completely and honestly. I fell in love with the new Accord, and Tim helped me get a price that fit my budget. I am very satisfied with the whole experience, from first walking in for a test drive to driving off the lot in my new car. More