Germain Honda of Dublin

Great purchase experience We traveled two hours to Germain and with only an hour before closing we started looking. We met Norman in the parking lot and he showed us an Accor We traveled two hours to Germain and with only an hour before closing we started looking. We met Norman in the parking lot and he showed us an Accord that was exactly what we were looking to purchase. He explained to us all the details of the car from top to bottom and front to back. He was very friendly throughout the entire purchase experience. We didn't feel pressured to buy at anytime. We thought Norman's accent was pretty cool as well. Thanks again Norman, The Moores More

Very positive experience Overall very positive experience working with the sales representative at Germain Honda. Kept in contact with me to give updates on the availability o Overall very positive experience working with the sales representative at Germain Honda. Kept in contact with me to give updates on the availability of the vehicle I wanted, and overall was friendly and helpful. Would recommend to a friend looking to buy a Honda. More

Excellent Experience !! When I first arrived at Germain Honda, I was a little nervous. Like most people, I don’t like the long process of going back and forth with numbers. When I first arrived at Germain Honda, I was a little nervous. Like most people, I don’t like the long process of going back and forth with numbers. When I walked in there to greet me was Norman Lerman ! I already knew what model I wanted and he provided any additional information I needed. I already knew what I could afford and he made sure the deal was done in no time flat ! I walked out with my purchase in 2 hrs, not ALL DAY !! His sense of humor and manors hit home with me as it made me more comfortable. I bought a used vehicle and I could not be happier with my choice ! I have already told my close friends and family about Norman and my positive experience at Germain Honda. Norman, thank you for making my car buying experience one I will never forget ! More

New Honda Accord MarshaD This was my first time dealing with Germain Honda. I was very pleased with Chris in helping me. I leased a 2014 Honda Accord, my first ti MarshaD This was my first time dealing with Germain Honda. I was very pleased with Chris in helping me. I leased a 2014 Honda Accord, my first time in leasing a car. Chris was very helpful. I talked to him through email for about 6 months before deciding to go to the dealership to see about a new car. Chris was more than helpful. Chris is a very down to earth person very easy to talk to. He answered all of my questions from the very first email. He was very patient with me in deciding what I was looking for. He is not a pushy salesman and I really liked that. He lets you tell him what you are looking for. Chris has contacted me a few times since my purchase to make sure everything was ok and if I had any questions. I appreciated that too. My whole experience with Chris was great! I will definitely buy another car from Chris at Germain Honda! More

Bill Crockett Bill really worked with me on the price to make this a mutually beneficial transaction. He was knowledgeable and courteous and I will definitely retur Bill really worked with me on the price to make this a mutually beneficial transaction. He was knowledgeable and courteous and I will definitely return to Germain to see Bill for future purchases. More

Outstanding customer service Norman provided the best customer service we have encountered. He anticipated all our questions, and he was friendly, wryly funny, patient, knowledgea Norman provided the best customer service we have encountered. He anticipated all our questions, and he was friendly, wryly funny, patient, knowledgeable and IMPECCABLY polite. His follow-up to post sale questions has been excellent. From our experience we know why he is a top salesperson. Tom and Dianne Ischy More

Norman Lerman I have been looking for a pre-owned SUV for about two years!!! I have been to several places looking and have left, due to the high pressure. One da I have been looking for a pre-owned SUV for about two years!!! I have been to several places looking and have left, due to the high pressure. One day, I saw a SUV that I thought I might be interested in. I dreaded even driving on the lot to see who was going to pressure me "again"! Then, as I am waundering aimelessly on the lot @ Germain Honda of Dublin, up walks Norman Lerman!! His low key, mild mannered personality was a wonderful "fit" for me!!! I told him what I was looking for and he knew exactly what I wanted, even when I hesistated about all the bells and whistles, that I "thought" I didn't want or need!!! The whole experience, was one that was actually fun! Norman's dry sense of humor was much appreciated!! Norman was a delight! In todays world, when customer service seems to have gone by the wayside, to find someone who really seems to go above and beyond to make the customer feel at ease, has become an art, Norman has it down when it comes to that. It actually was enjoyable. I have told many people about my experience with Germain Honda of Dublin and it was due to Norman Lerman's personality!! Thanks, Norman, for such a great experience!!! This review is long overdue!! Love my SUV!!!! More

Germain Honda of Dublin This is my family's 3rd lease with Germain Honda of Dublin. Very pleased with professionalism and knowledge of staff. Always a pleasure dealing with This is my family's 3rd lease with Germain Honda of Dublin. Very pleased with professionalism and knowledge of staff. Always a pleasure dealing with Chris Glover. I also really appreciated David Schroer's explanation/time in going over all the new features on my CRV. I was happy with my previous CRV but am even more impressed with my new one! I feel Honda has made improvements that make my new CRV more enjoyable/comfortable to drive. More

Great job I visited this dealer to browse Honda cars. I had no intention to buy a car, however Mr. Zimmerman was able to change my mind with his excellent custo I visited this dealer to browse Honda cars. I had no intention to buy a car, however Mr. Zimmerman was able to change my mind with his excellent customer service skills. He was great in explaining all the details, a great talker, was caring of his customers and just a good man. He gave me a deal I could not turn down, and before I knew it, I walked out of this dealer with a great car. I would highly recommend this dealer and Mr. Zimmerman. More

Easy buy thanks to stellar professionals I had arrived at the dealership after work with the car in mind, loan in hand, but ready to walk away if the car wasn't there. I also hadn't bought a I had arrived at the dealership after work with the car in mind, loan in hand, but ready to walk away if the car wasn't there. I also hadn't bought a car from a dealership in 18 years, so I didn't really know how the process worked in the 21st century. Mr Norman Lerman happened to be in the lot when I arrived. A very low key, mild mannered Englishman who did not come off with that air of the high pressure salesman. He was extremely courteous, but knew what he was doing every step of the way, guiding me to the car, pointing out a few items I might have missed. I liked the car but knew it would be marital suicide if I bought without consulting my wife. No problem, living nearby, Norman allowed me to take the car home and return with her in it Once back at the dealership, and with her blessing, the whole process went like a blur with Norman managing the whole process seamlessly. Sign here, here and here; sit over here for a spell; while working with finance, Norman had my trade and the new car ready for the switch. Norman was a detail man, explaining to my wife items while staying in tuned with all the mess I needed to clean out of my old car. Thanks to him, when I thought I was done, he suggested I check for our garage door opener. Sure enough, I had forgotten it. From arrival to purchase completion was a two hour interval, but it went like a breeze. While Norman made the selling process a delight, I want to express appreciation for Tom Wiertel in finance. Like I said, I had come with a loan pre-approval, but I would have preferred to have had a longer loan term. No problem, Tom made that happen with only a slight interest rate increase. He worked quickly, efficiently, but with a humor. With team Norman/Tom, the pressure of car buying was less "shock and awe" and more like a stroll in the park (albeit an expensive one). Thanks to them, I will definitely be considering Germain Honda again for any future purchases. More