Germain Honda of Dublin
Dublin, OH
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Manager Special Scam I have always been a shopper who does extensive research before making a purchase. We went to the zoo in Late we had been contemplating making a CU I have always been a shopper who does extensive research before making a purchase. We went to the zoo in Late we had been contemplating making a CUV purchase and on a whim made a last minute decision to look at CUV's to test drive and gather some info. in the past 3 weeks we have been to at least 20 Dealerships in the Columbus Area. We only have one negative experience to report which is for this dealer. I told the Salesman that we had no intentions of buying that day. I asked him what the price was on a new CRV. He said he would tell me if I agreed to take a test ride on a different CRV. After which we went into the office and he explained that the Mgr special had 6, 997 miles and according to Ohio State law would be considered a used car if it was driven more than 7000 miles. After an extended period of time he came back out and and gave us a price about $2000 below MSRP I stated this was basically a used car after some discussion I decided to ask what my vehicle would be worth as a trade in he low balled the car by about $3000 over the trade in value. When I told him that his figures were wrong and I had researched the trade in price he went to a website(KBB?) and pulled up the car and then said look right here same price as we quoted you at which point I stated "you're rating the car is Fair the condition is outstanding." He than came back with a figure that was $600 lower at which point we said Adios. We were there for about 4 hours and all I really wanted was the price of the vehicle! More
Great Experience!!! Bill Crockett was outstanding to work with. He was very easy going and actually fun to work with. He's very knowledgeable and did all he could to get Bill Crockett was outstanding to work with. He was very easy going and actually fun to work with. He's very knowledgeable and did all he could to get us what we wanted. The finance person was great too. More
Great car buying experience! Bill was great to work with. He listened to any concerns and did his best to fix any issues. This truly was the best car shopping experience. Bill Bill was great to work with. He listened to any concerns and did his best to fix any issues. This truly was the best car shopping experience. Bill was not pushy but he made car shopping enjoyable. I would highly recommend Bill if you are in the market for a new car. More
So Far So Good and Thank you NORMAN, I have been coming to this dealership for years and the service has always been top notch, This time I came to buy a used Honda CRV. I did a lot of re I have been coming to this dealership for years and the service has always been top notch, This time I came to buy a used Honda CRV. I did a lot of research determining which make and model would best suit me. I also cross referenced all of the dealerships within 100 miles. I had heard the farther away from the big city the better. I liked Germain for their service but did not want that to put me off getting a good deal for an additional car. Well right down the street in the big city and with the best purchasing experience I have had in my 45+ years of driving I made my purchase at Germain. What made the experience especially sweet was Norman More
Norman We had a very positive experience. Norman was a great salesman and really listened to what we wanted in a used car. We live in Springboro and were i We had a very positive experience. Norman was a great salesman and really listened to what we wanted in a used car. We live in Springboro and were in the Columbus area having dinner with our son, who was in town for business. Norman met us in the parking lot as we were looking at Honda CRVs. We were happy with the selection we made and were willing to come back later that week to pick up our car. Thanks, Norman!!! More
Ryan Cox was great to work with. My wife and I were really pleased to work with Ryan. He was helpful and we never felt undue pressure from him. It helped that he has recently been o My wife and I were really pleased to work with Ryan. He was helpful and we never felt undue pressure from him. It helped that he has recently been on the other side of the table buying a Honda Odyssey for his family. He made the whole process of buying our Accord so much more pleasant than I thought it would be - we are very pleased and satisfied! The Casey family More
Fantastic Car Buying Experience Alex Cruz provided a phenomenal car buying experience. Alex went the extra mile to help me find a vehicle that fit my family's needs. When I told hi Alex Cruz provided a phenomenal car buying experience. Alex went the extra mile to help me find a vehicle that fit my family's needs. When I told him my budget expectations, he listened and made sure that my payments fit my expectations. While going through the purchasing process, I had no option but to bring my three young children with me. The staff at Germain Honda made the car buying process very quick and they were beyond accommodating to three active children. I highly recommend working with Alex Cruz for any future car purchases! More
Easy buying!!! I met with Greg Kimbro and was immediately greeted with a very welcoming attitude. He listened to my interest in buying a car and made his "magic" wor I met with Greg Kimbro and was immediately greeted with a very welcoming attitude. He listened to my interest in buying a car and made his "magic" work without trying to make me feel as though I wasn't getting a deal. I definitely got one and he made the purchase pleasant and easy. He genuinely cares about his customers and I was very pleased with the way Greg does business. Thanks Greg! More
Friendly/Helpful Staff Recently purchased a 2014 Civic EX from Joe. Joe Martinkovich was a pleasure to deal with and made sure to go the extra mile to make sure i was compl Recently purchased a 2014 Civic EX from Joe. Joe Martinkovich was a pleasure to deal with and made sure to go the extra mile to make sure i was completely satisfied with my purchase. Joe made sure to work with me and get me the best deal possible and keep the payments within my budget. All the staff was very friendly and knowledgable about their products. I have shared my experience with many people already and will continue to recommend Germain Honda to people in the Columbus area! More
My New Honda Accord Experience My experience with Ralph was very satisfactory. He made sure I had the best car buying experience by going that extra mile. I really appreciate his wa My experience with Ralph was very satisfactory. He made sure I had the best car buying experience by going that extra mile. I really appreciate his way of dealing with customer. I would definitely recommend Germain to all my Friends. Best Prasun More