Germain Honda of Dublin

Amazing experience My husband and I had done a lot of homework before coming to look for a used minivan - with quite a bit of specifications on our "want" list. The sal My husband and I had done a lot of homework before coming to look for a used minivan - with quite a bit of specifications on our "want" list. The salesman, Norman Lerman, was wonderful to work with from the beginning. He was courteous, knowledgeable and a straight shooter which we both really appreciated. What really impressed us the most was when we finally made a decision and called Norman - he came in on his day off to assist us with our purchase! Even after the purchase he assisted/coordinated having additional modifications made to the vehicle (we had a rear-entertainment system installed). Overall a very pleasant and customer-oriented experience! My husband and I would definitely recommend our friends to use Germain, as well as Norman Lerman, when looking for a future vehicle. More

Great Experience & No pressure I began the buying process with Germain Honda by putting in an online inquiry of a vehicle. I was quickly provided information and pictures (none were I began the buying process with Germain Honda by putting in an online inquiry of a vehicle. I was quickly provided information and pictures (none were posted initially). I then continued email correspondence as I lived 3 hours away. Each question I had was answered and I made the trip to check out the vehicle. Throughout the process I never felt pressured into buying. I did end up purchasing the vehicle as it was in excellent condition. Even though I live 3 hours away, I would not hesitate to buy from Germain Honda again. Everyone I worked with or talked was great! More

Bill Crockett helped me find a great car! I called about two used cars that I had found online and talked with Bill Crockett. What a wonderful experience working with him at the beautiful deal I called about two used cars that I had found online and talked with Bill Crockett. What a wonderful experience working with him at the beautiful dealership! I am thrilled with my purchase---beautiful pre-owned car. Just what I needed in a very short time. Could not have been more pleasant (good coffee, too!!) This professor rates Bill and Germain Honda an A+ bkleck More

excellent experience I expected to buy a second hand car, but thanks to Winslow's help, I ended up leasing a car for much less than a used car would have cost me. I had be I expected to buy a second hand car, but thanks to Winslow's help, I ended up leasing a car for much less than a used car would have cost me. I had been driving a very old car for years, and the car repair shop's owners had recommended Winslow. More

Great Customer Service Skills & A No-Pressure Attitude! After driving my first car for 9 years - 6 years of which the car was paid-off - I was super nervous to find a slightly-used vehicle, and finance it a After driving my first car for 9 years - 6 years of which the car was paid-off - I was super nervous to find a slightly-used vehicle, and finance it as well. I had a terrible experience at Roush Honda dealing with a very pushy salesman who was trying to get me into a car I knew I could not afford. When I inquired about a vehicle at Germain Honda, I was almost expecting the same kind of experience. Ryan completely went above-and-beyond my expectations. Firstly, he was willing to meet with me towards the latter end of his shift to accommodate my schedule. He thoroughly took the time to show me the vehicles I was interested in, went over their Carfax reports with me, and then let me take my time test driving one (which took longer than expected since I'm not very familiar with the Dublin area). I eventually chose a car in a different color than the one I test drove, and Ryan took the time to hand me the keys to the other car to test drive it before negotiating an offer - without me even asking him to do so. After spending time waiting on me to cruise around, he negotiated with me fairly, and without being pushy like the dealer I had encountered earlier at Roush Honda. I don't envy Ryan having to deal with my indecisiveness during this process, but he never made me feel uncomfortable, and he answered all of my questions fairly and to the best of his ability. When it was all said and done, Ryan waited for me sign my life away with the finance manager, and helped me transfer my belongings from my old car to my new car. Overall, my experience at Germain Honda was a good one. I got a car that I've long been interested in owning, and Ryan and the rest of the Germain staff made the process as quick and as comfortable as buying a car can be. More

Great Experience My husband and I recently bought a 2012 CRV through Ryan at Germain Honda. Ryan was so incredibly helpful from the start. For example, the first day w My husband and I recently bought a 2012 CRV through Ryan at Germain Honda. Ryan was so incredibly helpful from the start. For example, the first day we went we went towards the latter part of the day to just take a quick look at the exterior of some cars. We figured we would have to come back the next day to test drive anything. However, Ryan saw us looking, came out, and helped us look thoroughly at the vehicle. He even squeezed in time for a quick test drive around the lot! Also, there was a small plastic cover missing on the interior when we bought the CRV. Ryan worked to get us the part and put it in for us so quickly and easily. He has been very willing to work with us through every part of this process from start to finish and has made the daunting task of investing in a new vehicle much easier. More

Awesome.. What a great place to buy a car. Joe's expertise really helped guide us into the right decision. Joe went over and beyond. Thank you What a great place to buy a car. Joe's expertise really helped guide us into the right decision. Joe went over and beyond. Thank you More

Honest, up front, no pressure My exp. with this dealership was a surprise. diff then the rest. Schmitty, kept his word and trust worthy. Nice Guy. From start to finish it kept gett My exp. with this dealership was a surprise. diff then the rest. Schmitty, kept his word and trust worthy. Nice Guy. From start to finish it kept getting better. My payments were less then expected and a discount for automatic payment withdrawal. very pleased . More

Super friendly I bought a 2010 Honda Accord. I love it and all the staff at Germain Honda! We will be return customers for sure. Very kid friendly atmosphere. I bought a 2010 Honda Accord. I love it and all the staff at Germain Honda! We will be return customers for sure. Very kid friendly atmosphere. More

Ralph: An angel from Heaven! Do you know you have an angel working at Germain Honda of Dublin? His name is Ralph Udonkuku!! My daughter got into an accident and her car was a tot Do you know you have an angel working at Germain Honda of Dublin? His name is Ralph Udonkuku!! My daughter got into an accident and her car was a total loss, I was very stress about it as per I need it to get a car for her as soon as possible. My experience with dealers from other places was bad, they were not nice, they did not show real concern for me, it seems that they just want my money. I decided to check your website and I sent a message I was so impress that right away I got an answer back, I asked several questions and I got an answer right away, they gave me an appointment and I decided to check it out. I was not really expecting to get a car that day but we were not expecting there was an angel waiting for us: Mr. Ralph Odunkuku!!!! He was nice, caring and showed real concern for us, there was not pressure about it, he gain our trust right away, he was with an smile, he was straightforward with us, he did not sell us a car, he sold me peace of mind, I did not feel he was taking advantage of us (like other dealers were the day before), he was friendly and professional with me and my daughters. There was not stress about it, he did our experience the best of the best, I work for a bank in the customer experience department so I am very aware of how important is customer service and I was very please and impress with Ralph, I went the next day to work and I told everybody about my experience at Germain Honda, I will recommend a 100% this dealership! The manager also came to say hello to us and he told me: "Do not worry, We will take good care of you" and he was right! Ralph was with us way after the store closed as per my daughter was getting help regarding the features for her car, he took the time to go over a lot of information with her, he was patient and I enjoyed my experience. I can see the team at Germain Honda of Dublin cares for their customers, they are AWESOME!! and Mr. Udonkuku is truly an angel for me and my daughters. More