Germain Honda of Dublin

Don't like the location I was spoiled by the Ford Service on Morse Road. More convenient to my home, long evening service hours, first come/first serve for on the spot servic I was spoiled by the Ford Service on Morse Road. More convenient to my home, long evening service hours, first come/first serve for on the spot service. I missed the art show tonight. The service light on my car said it needed oil change and tires rotated. So I called. She said I had a 5:30 appointment. Well, in the dark, approaching the place from the south, I missed turning to the street that runs behind it. You can't turn across the other lane to get into it. So I had to drive quite a bit past it over 270 and a ways to find a place to turn around. The traffic is very heavy. Got to Germain a few minutes late. I figured it would take an hour at most. Well, it took two hours. Don't make appointments if you can't service the cars within a reasonable amount of time. I also had purchased a service contract. Car washes was part of the big sell. Right after buying my car, the car was was closed all winter because the water freezes. Then they tore out the old one and were putting in a new one. Not open on Sundays. I have yet to get a car wash. I do love my car. They did a very good job detailing it which was part of the service contract. But, all in all, I don't think the service contract is worth it.... I would have stuck with Ford if they had had any cars nearly as nice as my Honda FIT. More

Great car buying experience Alex, helped us pick our new Honda Civic, the whole Germain Team represented Honda very well, as an associate at the manufacturing plant for Honda eng Alex, helped us pick our new Honda Civic, the whole Germain Team represented Honda very well, as an associate at the manufacturing plant for Honda engines it is assuring for me to know that people who are looking to buy a Honda has such a great team to sell them our products. Thanks again Alex and the whole Germain team, I will recommend you in the future!!! Chris Brown More

Excellent experience with Bob Daniels I had been doing some research and test drove about a dozen minivans before we decided on a Honda. I saw the minivan online and gave Germain Honda a c I had been doing some research and test drove about a dozen minivans before we decided on a Honda. I saw the minivan online and gave Germain Honda a call, Bob Daniels pick up, and was very personable from the begininng. My Wife and I arrived at the dealership the next day (Saturday afternoon), after negotiating a price, on the phone for a used Honda minivan. We were greeted immediately upon arrival by Bob and the van was ready for us to test drive. After we test drove the minivan we notice the factory headsphone were missing, Bob took care of that right away and order us a new pair. That was awesome customer service. The quality of communication, follow up, and effort from Bob Daniels was excellent during this buying process. We also notice some knocking noise when we turned the steering wheel to the left. We informed Bob, and his Supervisor took the car out for a test drive. The only negative part of this buying experience was that Bob's supervisor recognized noise, but his attitude toward us was so arrogant in a take it or leave it type of way, that my Wife wanted to walk away from the deal. For an individual in a leadership position to act that way towads a motivated consumer is bad business and should be corrected immediately before another potential deal is lost by Germain Honda. I had to convince my Wife that this was still an ok deal since we were assured that the knocking noise will not cause any safety issues while driving. Lastly we worked with the Finance Director and she was awesome as well, she was able to find us a better rate, which allow us to keep the down payment funds in our pockets. That was great, especially with the holidays around the corner. Overall it was a buy good experience More

Great! My experience with the Dealership was great. The employees are professional and have great customer service skills. I will recommend this dealership My experience with the Dealership was great. The employees are professional and have great customer service skills. I will recommend this dealership to any family and friend in the future. More

In and Out I knew what I wanted and price I wanted it for. Ryan helped me to test drive three cars for comparison and then get the deal done. I was in and out I knew what I wanted and price I wanted it for. Ryan helped me to test drive three cars for comparison and then get the deal done. I was in and out in about 3 hours, driving home the car the wanted with at a price I was happy with. More

Needed special attention and we got it! Joe Martinkovich was such a blessing to our family! We needed a car quickly and due to a back injury, I didn't have the ability to visit the showroom Joe Martinkovich was such a blessing to our family! We needed a car quickly and due to a back injury, I didn't have the ability to visit the showroom to work through the usual steps in the car purchase process. Joe worked with my husband to efficiently handle all the details allowing me to participate remotely and still feel included in the decision. His kindness and understanding of our unique situation was a key factor in our selection of Germain Honda. Every step of the way, Joe has provided the information we needed and expertly guided us through the process without breathing down our necks. :) We love our new CR-V, and we definitely recommend Joe. He is knowledgeable, professional, accommodating and a cool guy! More

GREAT expeirence! Ryan is awesome and I had a fantastic experience! I was buying my first minivan and he helped me for several weeks find the perfect one. I prefer comm Ryan is awesome and I had a fantastic experience! I was buying my first minivan and he helped me for several weeks find the perfect one. I prefer communication through text message, and Ryan was great with keeping me informed of new inventory via text. He was friendly, patient, caring, and just an all all around joy to work work. Germain Honda of Dublin is blessed to have him. I will never go to another Honda dealership in the future because I feel I finally found a place and a person I can TRUST. More

Friendly and easy to deal with As my experience of buying Crv Honda, Ryan was key factor. He made me feel easy and comfortable throughout the whole process, from checking car with m As my experience of buying Crv Honda, Ryan was key factor. He made me feel easy and comfortable throughout the whole process, from checking car with my choice to test drive and much more. He is one of the best person i have deal with. Anyone who bought car through Ryan will not be dissatisfied. Hope to work with you again. More

Happy with our buy! My husband and I arrived at the dealership after researching online for vehicles. We were greeted by Bob Daniels and he was very nice and honest. We d My husband and I arrived at the dealership after researching online for vehicles. We were greeted by Bob Daniels and he was very nice and honest. We drove 1 car and decided it was the car for us. The only thing negative which turned into a positive was that we waited for a few hours for the financial guy to get us approved for financing. But Jessie did an awesome job of finding us a better deal so it was worth the wait. Now that we have had the car for almost a month we have been waiting for our title and 3 days from our 30-day tags expiration the people at Germain tell us there was some mistake on the odometer, so now we will be without a car for a day or so until we can get our title and get our tags. This is the only negative about the whole experience. More

Beyond Easy! The staff that I worked with in this buying experience was wonderful! Everything from the test drive to financial was very cut and dry; and I left wit The staff that I worked with in this buying experience was wonderful! Everything from the test drive to financial was very cut and dry; and I left with the perfect fit for me! I will refer everyone I know to Ryan and Jaxon at Germain Honda for their total package deal! More