Germain Honda of Dublin

Best welcome home experience any soldier could ask for! I had an amazing first time car buying experience one day after returning home from Afghanistan. This was my first vehicle purchase and I was so luck I had an amazing first time car buying experience one day after returning home from Afghanistan. This was my first vehicle purchase and I was so lucky to get to work with John Schmittauer. He was so understanding of my needs, didn't try to pressure me into a vehicle that was more than I could afford or more than I needed. He gave my father and I plenty of time to examine the vehicle and decide whether it was the right vehicle for me. Since I had just gotten home, I was nervous about interacting with non-military people and he made that transition very easy for me and expressed his appreciation for my service, which meant a lot to me. I was able to get an affordable price and a beautiful, well maintained vehicle all because of John. I wouldn't go anywhere else or work with anyone else! More

Amazing Service I purchased Honda Care with my vehicle one year ago. I called Susie to schedule a service appointment, dropped off my car that same day and picked it I purchased Honda Care with my vehicle one year ago. I called Susie to schedule a service appointment, dropped off my car that same day and picked it up the next morning. Excellent customer service as usual! More

Superior sales professional Mr. Hamilton was able to provide impeccable customer service by customizing the appropriate vehicle which would best fit what I was looking for and my Mr. Hamilton was able to provide impeccable customer service by customizing the appropriate vehicle which would best fit what I was looking for and my budget. He was extremely professional and friendly throughout the process in its entirety. Even after the sale Mr. Hamilton followed up to make sure I was satisfied with my vehicle and experience. Much thanks goes to him and Mr. Mickalak. More

Wouldn't go to anyone else This is my second auto purchase from Greg. His approach is very respectful and does not play any of the sales games often encountered in his business This is my second auto purchase from Greg. His approach is very respectful and does not play any of the sales games often encountered in his business. My wife and I went into the dealership to see Greg and had the car my wife wanted located, test driven, approved, and sold in less than an hour. No pressure. Great experience. I have sent others to see Greg and they report back nothing but superlatives. More

The reviews don't lie Ryan is a professional and made the experience great. We drove 150 miles to get the car we wanted at the right price. Ryan was great. Ryan is a professional and made the experience great. We drove 150 miles to get the car we wanted at the right price. Ryan was great. More

Honda Odyssey Detailing I purchased the package with my new van which included a "free" detailing once-a-year. I waited a full year until I used this service and was not disa I purchased the package with my new van which included a "free" detailing once-a-year. I waited a full year until I used this service and was not disappointed. The appointment process was EZ and customer service at the counter was exceptional. My van was filthy - just back from 2 road trips without a wash and a security gate had left paint on the passenger door. I used the shuttle service (Excellent) to get home and my van was done early so I didn't have to fight the Sawmill traffic. The detailing (and the rubbed out passenger door) far exceeded my expectations. I have had a professional detailing before and it was very expensive and no better than this. Recommend this service, or better - get it included with the purchase of a new Honda. More

Just bought CRV from Jeff Carrol and had a great experience Worked with Jeff Carrol and had a great experience. Not a fan of buying cars but Jeff made me feel informed, comfortable and we look forward to workin Worked with Jeff Carrol and had a great experience. Not a fan of buying cars but Jeff made me feel informed, comfortable and we look forward to working with him again. I really appreciated his willingness to negotiate and his dedication to ensuring the process went smoothly. More

If the car wash is closed, how 'bout you tell us "Our car wash is now open and operational during our business hours weather permitting, You are correct it is closed on Sundays as our dealership is c "Our car wash is now open and operational during our business hours weather permitting, You are correct it is closed on Sundays as our dealership is closed allowing our employees to spend time with their families. It was a bumpy road getting the car wash opened and did cause several disruptions to our customers and we greatly apologize for those inconveniences. We hope our customers will find that replacing the car wash was worth the wait." I'm sure all new car owners wait about a year to wash their car. Seriously, I didn't know the place was closed on Sunday. That is one of the days I can get my car washed. After work sucks because you close at 7 and it is all rush/hour/very heavy traffic in that area from 5-7. But I am for your employees having a day off. Sunday was the first time I stopped. I stopped out there 4 more times to get my car washed. You had no signage saying the car was was temporarily closed. Had to drive around. Not sure I ever did find it. Asked a guy standing in the parking lot. Closed because of the weather. Don't run it when there is ice. That's when my car is covered with salt. Stopped out again on my lunch hour. Drove around again. Asked someone in the parking lot again. Oh, it's not working today. They have guys washing cars by hand. Great, I'm on my lunch break. Don't have a clue where these guys are washing cars by hand and I don't have alot of time. So I left. Went back again. It'll be open in another month. Went back again. Oh, they're waiting on a part. Meanwhile, how many emails did I get from the dealership. Quite a few actually. None of them every mention that the car wash is not working. So I gave up. Washing my car at the car wash was part of the service I thought I was paying for. It was a big part of the sales pitch for the service contract. So, I would suggest 1. Better signage so people like me don't drive around looking for the closed car wash and never find it. 2. Send emails that have important information such as your car wash being closed and not just come in and buy a new car. And what is closed because of the weather? Every day when it is below 32 degrees? I don't want to waste my time any more driving out to your location just to find that the car wash is closed again, and again, and again, and again. 5 times was enough. More

Wonderful first experience purchasing a car! Rob was very friendly and helpful in my first car buying experience. He negotiated a great price for the car and really had my back throughout the pro Rob was very friendly and helpful in my first car buying experience. He negotiated a great price for the car and really had my back throughout the process. I was extremely impressed with how he went out of his way to help me with a situation with the car after the sale. He really did an excellent job and I would highly recommend him to anyone looking to purchase a car from Germain! More

Excellent, Purchased RightCar, Right Price, Right Way Norman Lerman greeted us as we entered the showroom floor of Germain Honda of Dublin. Then proceeded to explain the vehicle purchase process from begi Norman Lerman greeted us as we entered the showroom floor of Germain Honda of Dublin. Then proceeded to explain the vehicle purchase process from beginning to end. Together we determined the vehicle of our choice via test drive, the trade in process, the financial factors relative to our purchase and trade. All remaining dealer and factory warranties were explained thoroughly. The customer service that Norman portrayed during the vehicle purchase process gave my wife and I confidence in the dealerships ability to provide the same service for our future needs. In conclusion, My wife and I both agreed that buying a car from Norman Lerman at Germain Honda was truly a pleasurable experience. Hal and Cynthia Baumeister Hilliard, Ohio More