
Germain Honda of Dublin
Dublin, OH
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Detailing Over the years since we purchased the vehicle we have been unable to get the vehicle in for a detail as to being toal there was a month or more wait. Over the years since we purchased the vehicle we have been unable to get the vehicle in for a detail as to being toal there was a month or more wait. The dealership has responded and adjusted the staffing to be able to provide this service in a prompt manner. That being said we were able to bring the vehicle in at a convenient time and day. Monica preformed the service which was excellent and the vehicle was returned prior to the promised time. All the changes at the dealership seem to be positive and I would recommend the dealership and service. More
Best ever auto dealership purchase experience. Greg Kimbro is the best. This was the best auto purchase experience that I have ever had, and I have purchased dozens of cars over the years. He was h Greg Kimbro is the best. This was the best auto purchase experience that I have ever had, and I have purchased dozens of cars over the years. He was honest, understood my needs, recognized that I did my homework and met my expectations completely. This is the first time in my many purchases that I did not have to haggle with the salesman (and his invisible Manager). Greg went off the first time, and came back with a totally acceptable offer. There was no back-and-forth. I highly recommend Germain Honda, and especially Greg Kimbro. Bob Anderson More
Norm Lerman is a true professional I knew what car I wanted to buy and Germain Honda had the model on the lot. I called ahead for a test drive and Norm had the vehicle pulled up front a I knew what car I wanted to buy and Germain Honda had the model on the lot. I called ahead for a test drive and Norm had the vehicle pulled up front and ready to go, He understood that I was just starting the 'shopping' process and would not be making a decision that day. Four days later I called to see if the car was still available, and Norm was happy to negotiate a fair deal. The paperwork was thoroughly explained and completed quickly. Everyone we came in contact with was professional and courteous. Norm really made the experience pleasant with his warm sense of humor and attention to all the details. More
Great Experience with Norman Lerman Norman showed me a great lineup of cars that all would meet my needs. I drove the car that I wanted to see first, but he knew they had others that wo Norman showed me a great lineup of cars that all would meet my needs. I drove the car that I wanted to see first, but he knew they had others that would be better choices for me and he showed me those after giving me a chance to see my original interest. After going through the options he gave me his honest opinion and led me to the right choice. When it came time to deal he got me the deal I needed and off I drove a happy man! More
Great experience We had a great buying experience at Germain Honda of Dublin. John Schmitty was very helpful. We had spoken to him on the phone before coming up from C We had a great buying experience at Germain Honda of Dublin. John Schmitty was very helpful. We had spoken to him on the phone before coming up from Cincinnati. He had two Pilots ready for us in the parking lot to test drive. He let us take our time with the decision and the negotiating process went smoothly. Shawn helped us with the paperwork. He was very helpful and friendly. We are glad we drove up from Cincinnati and will definitely be back for future car purchases. More
Witty and friendly English man When I visit Germain Honda first time, I felt warmly welcomed from him. As a foreigner visiting America for the first time, I was anxious about eve When I visit Germain Honda first time, I felt warmly welcomed from him. As a foreigner visiting America for the first time, I was anxious about everything. 111 But he made me releaved with humor and kindness. I think buying something is sometimes a big pleasure, but at the same time it could be stressful. So, I believe it's very important if the dealer is trustworthy, or not. When it comes to that point, Norman is. Thank you, Norman. More
Low Pressure and Super Friendly Ryan Cox is in my opinion how all car salesmen should be. He did not try to pressure me into anything I didn't want and was very willing to work with Ryan Cox is in my opinion how all car salesmen should be. He did not try to pressure me into anything I didn't want and was very willing to work with me to find the car that best fit my wants and needs while fitting into my price range. It was a great car buying experience and I'm happy to have had such good service. More
Desrespect for time I started by instant message with Erin and we had made plans for my wife to meet Bob Daniels at 12:30pm to drive a specific van, I informed her that I started by instant message with Erin and we had made plans for my wife to meet Bob Daniels at 12:30pm to drive a specific van, I informed her that my wife was going to be on her lunch hour, so please have the van ready. No problem she said. Then Bob E-mailed some information on the van and confirmed that he still had it, that was at 11:59am. I told Bob my wife was coming to test drive the van and gave him the information on our trade in and he confirmed through e-mail that he was fully exspecting her. My wife showed up on time and she saw the van driving off with another couple in it. so not only did she wast her lunch hour, Bob also pushed her to try to drive something else. I made these advance plans for my wife because I love her and didnt want her to have to wait, Unfortunately all the planning in the world is useless when it falls on deaf ears, who’s only concern is making a sale, who’s word is not worth his breath and who’s character is lacking. I feel very disrespected. I really don’t expect any one to care because that is what the world is coming to , no more loyality. Lesson for Bob, In the future treat clients like they are your sister, your Mom, your Dad your family and you will always be successful. Lesson for me, one time is too many to be disrespected to this magnitude, it would be different if it was me but my wife, that a different level or disrespect. M. O'Neal More
Excellent and Easy Chris Glover is a very friendly and helpful salesman. I went into Germain Honda to purchase my first vehicle and from hearing all the horror stories, Chris Glover is a very friendly and helpful salesman. I went into Germain Honda to purchase my first vehicle and from hearing all the horror stories, I expected a lengthy and terrible experience. Chris Glover provided me with the exact opposite and I'm proud to say when I go buy my 2nd car, I will be buying it from Chris Glover. More
Amazing talent Thank you Winslow Johnson !!!You knew exactly what I was looking for.. Had it right there ready for me. I Brought my son back same experience! Thank Thank you Winslow Johnson !!!You knew exactly what I was looking for.. Had it right there ready for me. I Brought my son back same experience! Thank you for your continuous service awesome I would recommend everybody to come and see you More