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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

July 17, 2023

Excellent service, knowledgeable and great communication as always. Will continue to return for service care More

by scott99rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jul 19, 2023 -

Germain Honda of Dublin responded

Thanks for the 5-star review, Scott! We truly appreciate your continued business, and we're happy our service team has always provided you with excellent communication and attentive service. Looking forward to making your next visit just as great! Regards, Rich Newsome - General Manager

July 17, 2023

Great service from start to finish. Cares about getting things done in timely manner. Always nice More

by Ericav2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Jul 19, 2023 -

Germain Honda of Dublin responded

Erica, thank you for stopping by to share positive feedback with us! We're pleased our team handled your vehicle's needs in a timely manner so that your visit was super convenient. We definitely look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 16, 2023

The experience form start to finish was excellent. The kept me informed on any issues they found and what would be needed to fix them and completed the work in a timely manner. Highly recommend them. More

by grabo803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Jul 17, 2023 -

Germain Honda of Dublin responded

Thanks so much for your positive feedback! We're happy our service team handled your visit by being communicative and efficient so you could be on your way in a timely manner. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 15, 2023

I dealt with Nathan Fielder who was professional, pleasant and cooperative, answering all my questions More

by PTlep13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Fielder
Jul 17, 2023 -

Germain Honda of Dublin responded

Great! Thanks for letting us know how satisfied you were with the service Nathan provided you at this visit. We're glad he addressed all of your questions and concerns to keep you informed of your vehicle's needs. We appreciate your business and look forward to seeing you at your next appointment! Regards, Rich Newsome - General Manager

Jul 19, 2023 -

PTlep13 responded

I’ve only lived in this area less than two years, and since I own a Honda vehicle, I felt more comfortable dealing with a Honda dealership. I have been pleased with the courteous and professional staff. I have not compared, so I cannot speak on the cost of the services.

July 14, 2023

I truly enjoyed working with Alex Carey when purchasing my Ridgeline truck. Informative, clear, and concise. More

by jillpeters23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Thomas, Alex Carey
Jul 17, 2023 -

Germain Honda of Dublin responded

Jill, thanks so much for your lovely review of Alex! We're thrilled you enjoyed a very well-informed and seamless purchase transaction with him. Congrats on your new Ridgeline! We wish you many happy travels, from the whole team at Germain Honda! Regards, Rich Newsome - General Manager

July 13, 2023

I prefer going to Germain for my Civic’s maintenance and I go to Tyler Chaney each time. Great service, quality work and I feel safe taking my car there for anything and everything. More

by matthewmercier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Head, Tyler Chaney
Jul 13, 2023 -

Germain Honda of Dublin responded

Thanks so much, Matthew! We truly appreciate your business in our service department, and we're pleased to know how satisfied you have been with Tyler as your trusted service advisor. He really is a great person to work with. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 11, 2023

After several negative experiences closer to home, I'm happy to say the drive to Germain to see Alex was worth the drive. He was the first salesman we had encountered who had an appreciation of the busine More

by joyousong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Carey
Jul 12, 2023 -

Germain Honda of Dublin responded

Wonderful! Thank you for sharing some thoughtful feedback with us, detailing your complete satisfaction with Alex's support during your purchase experience. We're definitely pleased your whole family felt comfortable and welcomed. Congratulations on your new pre-owned Honda, and best wishes for safe and pleasant travels, from the whole team at Germain Honda! Regards, Rich Newsome - General Manager

July 05, 2023

Tyler Chaney did an excellent job keeping me informed about my car. Tyler's customer service was outstanding. More

by Sburnham3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chaney
Jul 10, 2023 -

Germain Honda of Dublin responded

Great! Thank you for sharing some positive feedback on Tyler in our service department. We're happy his efforts to provide you with prompt communication met with your complete satisfaction. Please come see us again some day! Regards, Rich Newsome - General Manager

July 03, 2023

Friendly and helpful! Everyone was ready to greet the customers with a smile and helpful info. More

by chrispyfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza hudnall, David Myers
Jul 05, 2023 -

Germain Honda of Dublin responded

Thanks for taking a moment to let us know how happy you were with this service visit! Your total satisfaction is the reason behind everything we do, so we're pleased our team gave you an inviting and accommodating experience. We look forward to your next appointment! Regards, Rich Newsome - General Manager

July 01, 2023

I am always well attended as soon as I arrive. It is a very welcoming and comfortable dealership. The employees are always helpful, pleasant and accommodating. I can't imagine going anywhere else More

by lmiller106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Jul 05, 2023 -

Germain Honda of Dublin responded

Thanks for sharing your 5-star review of Kevin and our reliable service department! We're glad Kevin always takes the best care of you and your vehicle. We graciously look forward to ensuring the same, pleasant circumstances at your next appointment! Regards, Rich Newsome - General Manager

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