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Germain Honda of Dublin

Dublin, OH

4.9
4,275 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

August 01, 2023

Repair and costs explained Repair completed before estimated time Post maintenance report was informative Courteous staff More

by hare.dan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Aug 02, 2023 -

Germain Honda of Dublin responded

Fantastic! We love hearing good news from our guests. We're happy our team treated you to a convenient service visit. We hope you'll come see us again some day! Regards, Rich Newsome - General Manager

August 01, 2023

Kevin Withers did an excellent job with our CRV repair. His communication was timely and very helpful from start to finish. More

by debruening84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Aug 02, 2023 -

Germain Honda of Dublin responded

Thank you for stopping by to share your 5-star review of Kevin! We're pleased he stayed in touch and provided a very accommodating experience for your CR-V's services. We hope you'll continue to choose Germain Honda for all your automotive needs! Regards, Rich Newsome - General Manager

July 31, 2023

Winslow Johnson is the man, no xx, straight to the point, got it done… second purchase from him, won’t hesitate to go back! Thank you! More

by joshadkins57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson, Saqib Naeem
Aug 01, 2023 -

Germain Honda of Dublin responded

Josh, thanks for sharing your positive review of Winslow! We're delighted he provided you with another fantastic dealership experience. Congratulations! We wish you all the best in your upcoming travels, from all of us at Germain Honda! Regards, Rich Newsome - General Manager

July 31, 2023

Justin Bunkers was very friendly and easy to work with. He made the entire buying process very easy More

by R. Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Bunkers
Aug 01, 2023 -

Germain Honda of Dublin responded

Thank you for your 5-star review of Justin! We're pleased to hear his support and expertise made this transaction a breeze. Congratulations on your new Honda! We wish you all the best in your upcoming journeys, from all of us at Germain Honda! Regards, Rich Newsome - General Manager

July 31, 2023

Dave Myers and the team always do a great job. They’re quick to answer your questions. We don’t go anywhere else. More

by chrism1584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Myers, Joel Wafer
Aug 01, 2023 -

Germain Honda of Dublin responded

Thank you so much for your positive review. We sincerely appreciate your patronage, and we're delighted Dave and the Germain Honda team continue to provide you with superb service. We graciously look forward to working with you for many years to come! Regards, Rich Newsome - General Manager

July 31, 2023

This is by far the best dealership in the Franklin County Area. Service rep Amy Pickens is the best. She explained in detail everything that my car needed and told me what my future service would look like. More

by Tony W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Aug 01, 2023 -

Germain Honda of Dublin responded

Thank you for your lovely review, Tony! We're so happy Amy made sure your visit was supportive and well-communicated. We hope to ensure the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

July 31, 2023

Alex Cary was wonderful to work with! !! He was very patient, very knowledgeable, and very efficient and thorough. He was a pleasure to work with! More

by Denny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Carey
Aug 01, 2023 -

Germain Honda of Dublin responded

Hi, Denny! Thanks for stopping by to share positive feedback about your dealership experience with Alex. We're thrilled he provided you with exceptional service. Congrats on the new ride! We hope you absolutely love it, and wish you many pleasant travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager

July 31, 2023

The dealership is always prompt and thorough. The customer representative did a good job. Returned phone calls. More

by Jn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Barnard
Aug 01, 2023 -

Germain Honda of Dublin responded

Thanks so much, Jn! We truly appreciate your business, and we're glad you enjoyed working with your service advisor, Steve. Please don't hesitate to reach out when Steve and the Germain Honda team may assist you again. It's always our pleasure. Regards, Rich Newsome - General Manager

July 29, 2023

Germain Honda did an excellent job with serving my car within a day of me dropping it off! They had excellent customer service and communication! More

by Tt17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Fielder
Aug 01, 2023 -

Germain Honda of Dublin responded

Thanks for letting us know how satisfied you were with your vehicle's service visit! We're glad our team returned your Honda safely to the road in a timely manner. We look forward to making your next appointment just as outstanding. Regards, Rich Newsome - General Manager

July 28, 2023

Tyler Chaney is one of the best Customer Service representative that I have ever met. Tyler is very personable, professional, and goes above and beyond to make sure his customers are satisfied. If I More

by Hmadden
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chaney
Jul 28, 2023 -

Hmadden responded

Tyler Chaney is one of the best Customer Service representative that I have ever met. Tyler is very personable, professional, and goes above and beyond to make sure his customers are satisfied. If I could rate Tyler on a scale of 1-10 I would rate Tyler an 11, if I could. When it came time for the service on my car was a little upsetting. The guy who worked on my car did not finish the job, why I do not know. It should not take 2 days to put on brakes, pads, rotors and calibration but it did. Once I called Tyler to find out what is going on with my van, he immediately starting checking on the progress. Tyler asked another guy to finish up the other person job. My van was finally finished thanks to Tyler. Tyler I really appreciate all your help and consideration.

Jul 28, 2023 -

Germain Honda of Dublin responded

Thank you for sharing your sincere gratitude for Tyler's efforts to get your vehicle's repairs expedited. We're glad he took the time to address the issue that was delaying the completion, and that you're pleased with the results. We wish you the safest of travels until we see you again! Regards, Rich Newsome - General Manager

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