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Germain Honda of Dublin

Dublin, OH

4.9
4,268 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,268 reviews

August 20, 2024

I bought a car on July 06th. Had a temporary tag till August 20th. Today is last day and no sign of title or renewal for the temporary tags and nobody cares to answer the phone. More

by Gurudath
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Frustaci, Jackson Speakman
Aug 20, 2024 -

Germain Honda of Dublin responded

Thank you for bringing this concern to our attention. We apologize that our team has not followed up regarding this matter. We are unable to locate any customer records using your username. Please contact our director of guest experience, Cricket Miller at 614-805-3000 and she will be happy to assist. Best Regards, Rich Newsome General Manager

August 20, 2024

Steve Barnard did a wonderful job keeping me informed on the status of my vehicle's repair. More

by Debra M
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Barnard
Aug 21, 2024 -

Germain Honda of Dublin responded

Debra, thanks for stopping by to share your 5-star review of Steve! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure! Regards, Rich Newsome - General Manager

August 20, 2024

Jeissy Rodriguez was awesome to work with. Went on to purchase my lease and he was able to get me into a new car at a great price. Highly recommended! More

by Mecca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Banter
Aug 21, 2024 -

Germain Honda of Dublin responded

Mecca, we truly appreciate your awesome review and recommendation of Jeissy! Thank you for sharing your experience with us. Congratulations on your new car! Best wishes for amazing travels, from the whole team at Germain Honda. Regards, Rich Newsome - General Manager

August 17, 2024

Amy Pikens is a awesome person she take care of me when be there was diligent and respectful. More

by lobotelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Aug 19, 2024 -

Germain Honda of Dublin responded

Thank you for reporting on the exceptional work Amy and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Honda! Regards, Rich Newsome - General Manager

August 08, 2024

Jenn Hess, AKA #J10 is the best advisor hands down at this location! Go to her for all your service needs! More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Aug 09, 2024 -

Germain Honda of Dublin responded

Stacey, thank you for recognizing Jenn's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Jenn and the Germain Honda team may serve you. Regards, Rich Newsome - General Manager

August 07, 2024

Stephanie Hausherr was wonderful to work with! I loved her personality; she put me at ease! She worked with me to make sure I was comfortable with my purchase and is always available if I have a More

by bettyca48
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr, Alex Carey
Aug 08, 2024 -

Germain Honda of Dublin responded

Betty, thank you for sharing your experience with us! We're delighted Stephanie handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager

July 30, 2024

My sales person was Daniel Head. He worked closely with my son to give me the best experience ever in purchasing my very first new car. Daniel went above and beyond to give me what More

by daltonjillann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Head
Jul 30, 2024 -

Germain Honda of Dublin responded

We're thrilled you and your son enjoyed a satisfying and smooth dealership experience with Daniel! Thank you for taking a moment to share the highlights. We wish you all the best in your new Civic, from the entire team at Germain Honda! Regards, Rich Newsome - General Manager

July 29, 2024

They have always been helpful and responsive to my car service needs. I can always get my car serviced on short notice. I trust the work that is completed. Amy Pickens has taken care of me. More

by lynnmaria234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess, Amy Pickens
Jul 30, 2024 -

Germain Honda of Dublin responded

We're glad Amy and our service team have been proactive and responsive to your needs. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us! Regards, Rich Newsome - General Manager

July 29, 2024

Stephanie Hausherr was great. She made this experience stress free and took the time to go over in detail and let us see the options between the CRVs. Once the sale was complete, More

by mlemaster_86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Hausherr
Jul 30, 2024 -

Germain Honda of Dublin responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Stephanie's expertise. Congratulations on your new CR-V! Enjoy the ride! Regards, Rich Newsome - General Manager

July 28, 2024

Once u buy car at this dealership thier service is poor. Trying to get glitch and they scratch thier heads. More

by Dougconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember name
Jul 29, 2024 -

Germain Honda of Dublin responded

We are sorry to learn you feel this way regarding our dealership. I would appreciate the opportunity to learn more about your experience and how I can assist. Please contact me at your earliest convenience so we may discuss your concerns. Thank you. Best Regards, Rich Newsome General Manager rnewsome@germaincars.com 614-764-9449 x 1134