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Germain Honda of Dublin

Dublin, OH

Overview
Reviews
Vehicles
4.9
4,275 Reviews
Call Dealership (614) 764-9449
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6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,275 reviews

August 11, 2023

Emailed The Dealership About The Scion Brandon Post Got Back To Me In Minutes.. Good Experience More

by rod.bandiera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Post 5 Stars, Saqib Naeem
Report | Print
Aug 15, 2023 -

Germain Honda of Dublin responded

Thanks so much, Rod! We're glad Brandon provided you with responsive communication to address your interests. We certainly hope to work with you again some day, and wish you many happy travels until then, from all of us at Germain Honda! Regards, Rich Newsome - General Manager

August 10, 2023

Jenn was great. Service was great. Technician was the best I’ve ever seen. Love this place More

by Jeffmaysefaith79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Withers, Jennifer Hess, Deborah Mayse, Ryan Kennedy, Amy Pickens, Tyler Chaney
Report | Print
Aug 11, 2023 -

Germain Honda of Dublin responded

Thanks for the love, Jeff! We're honored by your loyalty, and we're so happy Jenn's diligence ensured an exceptional visit for your Honda. We look forward to making your next appointment just as reliable! Regards, Rich Newsome - General Manager

August 10, 2023

I bought my car at this dealership and have gotten it serviced here for 7 yrs. Jen Hess was my service representative for my last appointment. She listened to my problem description and was kind and ef More

by Kathy DeGray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Report | Print
Aug 11, 2023 -

Germain Honda of Dublin responded

Kathy, thank you for taking a moment to share your 5-star review of Jenn! We're pleased she took the time to address the details of your concern, and we're especially glad everything was resolved to your satisfaction. Safe travels until we may assist you again! Regards, Rich Newsome - General Manager

August 10, 2023

I always use this dealership. Jen Hess is who I go through for all my needs! She is awesome and so is the service team! More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Report | Print
Aug 11, 2023 -

Germain Honda of Dublin responded

Hi, Stacey! Thank you for the awesome feedback on Jenn and the Germain Honda service team. We truly appreciate your continued business, and we hope you won't hesitate to get in touch when we may assist you again. We're here for you! Regards, Rich Newsome - General Manager

August 10, 2023

Tyler Chaney, Service Advisor has Awesome customer service skills. Professional, respectful, and is thorough with details of work needed to be done to the car. More

by kathyjade30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chaney
Report | Print
Aug 11, 2023 -

Germain Honda of Dublin responded

Thanks for the fantastic feedback, Kathy! We're glad Tyler made sure your vehicle's service was thorough and well-communicated. We'll see you at your next appointment! Regards, Rich Newsome - General Manager

August 08, 2023

Jenn Hess, Service Advisor, was extremely helpful and professional. Answered all my questions and was very courteous. More

by nmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirti Vansadia, Jennifer Hess
Report | Print
Aug 09, 2023 -

Germain Honda of Dublin responded

Thanks for letting us know how satisfied you were with Jenn's assistance! Your positive feedback means everything to us, and we're glad Jenn did everything she could to ensure an exceptional service visit for your Honda. We'll see you at your next appointment! Regards, Rich Newsome - General Manager

August 08, 2023

Big thanks to the team at Germain Honda, including Cole Smith, my service representative. Very good at communicating and letting me know how the car repair was progressing. Cole smith also let me know some More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess, Amy Pickens, Caitlin Weber, Mary Jeffrey, Ryley Enfinger
Report | Print
Aug 09, 2023 -

Germain Honda of Dublin responded

Hi, Luke! Thanks for stopping by to share some great feedback about your service visit. We're so happy Cole kept you in the loop and made your visit quick and painless. Thanks for always choosing Germain Honda for your automotive needs! Regards, Rich Newsome - General Manager

August 08, 2023

I have always had a good experience. In and out and the shuttle service is always a plus. Steve Barnard did a good job taking care of the services I needed More

by Mercy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Barnard
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Aug 09, 2023 -

Germain Honda of Dublin responded

Mercy, thanks so much for the positive feedback! We're pleased you enjoyed an informative and convenient service visit with Steve. We appreciate your continued business, and hope to make your next appointment just as superb. Regards, Rich Newsome - General Manager

August 04, 2023

Amy Pickens is a great service advisor. We ask for her every time we have service. She is always very helpful More

by rdianebrewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Report | Print
Aug 07, 2023 -

Germain Honda of Dublin responded

Thanks for sharing your 5-star review of Amy! We're delighted she continues to provide you with exceptional service each time you come for a visit with us. Safe travels until we may assist you again! Regards, Rich Newsome - General Manager

August 04, 2023

As always, Amy Pickens did a stellar job of helping me! Stayed in touch and kept me up to date on what was happening! More

by dagphd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Report | Print
Aug 04, 2023 -

dagphd responded

Thank-you!

Aug 07, 2023 -

Germain Honda of Dublin responded

We're so glad to hear that! Thank you for taking the time to share positive feedback on your trusted service advisor, Amy. We look forward to ensuring the same circumstances at your next appointment! Regards, Rich Newsome - General Manager

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