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Germain Honda of Dublin

Dublin, OH

4.9
4,267 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,267 reviews

November 19, 2017

The good Adam I visited this dealer shop to purchase my leased-car. Adam is gentle, nice, and looks great. He made me comfortable, and all process well-working. More

by HEESOO PYO
Recommend Dealer
Yes
Employees Worked With
Adam Kocak
Nov 20, 2017 -

Germain Honda of Dublin responded

Thank you for your business and for your kind review. Best Regards, Craig Ferguson General Manager

November 19, 2017

Quick and easy. Great customer service. Great customer service. Very fast and helpful sales and finance. Will be coming back for future car purchase. I recommend Germain Honda if you are loo More

by Charles Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Naeem, James Howald
Nov 20, 2017 -

Germain Honda of Dublin responded

We thank you for taking the time to let others know that Saqib and James provided you a positive car buying experience. We all look forward to assisting you the next time you are in the market. Best Regards, Craig Ferguson General Manager

November 18, 2017

Straightforward and patient Adam was very personable and patient with me and my father while we were looking at various Hondas. He did his best to be genuine and give us all the More

by Emily A Boyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Kocak
Nov 20, 2017 -

Germain Honda of Dublin responded

Thank you for your business and for sharing your experience. Our goal is to provide each guest a quality experience and to adapt to each individual's needs accordingly. We are happy to know that Adam was able to make you feel comfortable during your visit with us. Best Regards, Craig Ferguson General Manager

November 17, 2017

My new ride! I initially communicated to Kayla regarding the vehicle I was looking to purchase. When I arrived at the dealership, I worked with Curtiss Brookins t More

by BarbS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Cox, Curtiss Brookins, Kayla Wicker
Nov 17, 2017 -

Germain Honda of Dublin responded

Thank you for taking the time out of your busy schedule to let us know of your positive experience with Kayla, Curtiss, and Ryan. We are happy to know that our team provided you a great car buying experience and assisted you in finding the perfect Odyssey.We do hope you will visit with us again. Best Regards, Craig Ferguson General Manager

Jan 16, 2018 -

BarbS responded

I felt the need to follow up. I was happy with the initial purchase of my van, however have been highly disappointed since then. The van is a 2015 with low miles. There was some damage to the vehicle that was to be fixed after my purchase. It has been in the shop 5 times for repairs and each time it has come back not complete, or with additional marks in the paint. My sales man is no longer there. Recently, I have had a problem with the door not closing and now the total cost to repair is significant. I understand as I was told when I went to talk to the sales team "after watching at least 6 people sit and not attempt to help, that it is a used car and things happen.....I have bought several "used" cars that are a few years old and have NEVER had problems with them. I felt like the sales person (I believe a manager) did not want to be bothered with a problem and told me that it would basically cost me out of pocket to fix whatever was wrong. Although I was pleased with my van selection, I have been very unhappy with the service after the sale from the sales department.

November 17, 2017

Straightforward, good service Our car buying experience was excellent. Kevin helped us out and did a great job of explaining our options and getting everything done for us in a tim More

by Sean Dundar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee
Nov 20, 2017 -

Germain Honda of Dublin responded

We are happy to learn that Kevin provided you such a positive car buying experience. Thank you for taking the time to let us know about your visit and we do hope that you will visit again. Enjoy the road in your new car.

November 15, 2017

William Woody helped us buy a car. He was great! Kept us in the loop about what was going on and was quick about finding us exactly what we were looking for. More

by Bethany024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody Woodrow
Nov 16, 2017 -

Germain Honda of Dublin responded

Thank you for letting us know how great Woody was to work with. We appreciate your business and kind review. Best Regards, Craig Ferguson General Manager

November 14, 2017

Great service Bought a beautiful car here, great prices and very helpful employees. Nishi Patel was our dealer and was very friendly and helpful. Will be coming bac More

by Isabellapico79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nishi Patel
Nov 15, 2017 -

Germain Honda of Dublin responded

Thank you for letting us know that Nishi provided you a positive experience. We do hope to assist you again. Best Regards, Craig Ferguson General Manager

November 12, 2017

Outstanding personnel and processes. Great organization. Great purchase experience. Absolutely not a high pressure, wham-bam process. Just good people doing their job in a customer friendly atmosphere. Hav More

by Ltcols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 13, 2017 -

Germain Honda of Dublin responded

We truly appreciate your continued business in both our sales and service departments. The trust and faith you have in our dealership are appreciated and we look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Craig Ferguson General Manager

November 10, 2017

Go See Kevin Larivee! Second time purchasing a car from Kevin Larivee and Germain Honda. Didn't hesitate to ask for Kevin after our initial experience. He's patient and hon More

by JayMU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Larivee
Nov 10, 2017 -

Germain Honda of Dublin responded

Thank you for your continued business. We are pleased to know that you appreciate our business model and that you didn't hesitate to return and work with Kevin for your recent automotive needs. Our team looks forward to our continued relationship. Best Regards, Craig Ferguson General Manager

November 09, 2017

nothing short of excellent Kris Rivers understood what I wanted and was looking for and i am not even talking about the car. i only needed no mess and straight forward talk. h More

by bkeys220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Rivers
Nov 10, 2017 -

Germain Honda of Dublin responded

Thank you for sharing your positive experience with Kris. We are happy to know that Kris provided you an excellent car buying visit. Best Regards, Craig Ferguson General Manager

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